Free IIBA CCBA Practice Exam with Questions & Answers | Set: 12

According to the BABOK® Guide, the Acquire Project Team process involves obtaining the human resources needed to complete the project. This process includes identifying, selecting, and assigning project team members. Linda is involved in this process because she is getting new developers for her project. References: BABOK® Guide, page 292; Business Analysis Expert Certification, CCBA® | IIBA®, section “Who can Become a CCBA?”

Defining the business need is the activity that Henry is asking Janet to complete. Defining the business need is the process of identifying and describing the problem or opportunity that the organization faces and how it aligns with the organizational goals and objectives. It helps to set the direction and scope for the rest of the business analysis activities and to justify the initiation of a project or an initiative. Defining the business need is part of the strategy analysis knowledge area in the CCBA certification12

Option A is incorrect because brainstorming the business need is not an activity, but a technique. Brainstorming is a technique that involves generating and evaluating new and original ideas to address a problem or an opportunity. It can be used as part of defining the business need, but it is not the same as defining the business need34

Option B is incorrect because creating a data diagram for the service is not an activity, but a deliverable. A data diagram is a graphical representation of the data and information that are relevant to the solution. It can be used as an output of defining the business need, but it is not the same as defining the business need.

Option D is incorrect because eliciting the requirements of the proposal is not an activity, but a process. Eliciting the requirements is the process of identifying and obtaining the information needed from the stakeholders and other sources to define and validate the requirements. It can be used as an input to defining the business need, but it is not the same as defining the business need.

References:

Business Analysis Body of Knowledge (BABOK® Guide), Version 3, Chapter 6: Strategy Analysis, Section 6.1: Define Current State, p. 133-134.

Certification of Capability in Business Analysis (CCBA®) - Simplilearn, Module 7: Requirements Analysis and Design Definition, Lesson 7.1: Define Design Options, p. 6-7.

Business Analysis Techniques - ECBA, CCBA, CBAP Endorsed, Section 7.5: Creative Thinking, p. 83-84.

Certification of Capability in Business Analysis (CCBA®) - Simplilearn, Module 7: Requirements Analysis and Design Definition, Lesson 7.3: Define Design Options, p. 6-7.

[Business Analysis Techniques - ECBA, CCBA, CBAP Endorsed], Section 7.2: Process Modeling, p. 75-76.

[Certification of Capability in Business Analysis (CCBA®) - Simplilearn], Module 7: Requirements Analysis and Design Definition, Lesson 7.2: Analyze Potential Value and Recommend Solution, p. 6-7.

[Business Analysis Techniques - ECBA, CCBA, CBAP Endorsed], Section 7.4: Requirements Elicitation, p. 79-80.

[Certification of Capability in Business Analysis (CCBA®) - Simplilearn], Module 6: Elicitation and Collaboration, Lesson 6.3: Conduct Elicitation, p. 6-7.

Comprehensive and Detailed Explanation:Thepurpose of reviewing requirements with stakeholders is to validate themagainst business needs and objectives.Validation ensures that the requirements align with business goals and deliver value to stakeholders. TheBABOK® Guide (Chapter 8.3 - Validate Requirements)explains that validationensures that requirements support business needs and help achieve the desired outcomes.

Verification (Option A)focuses on checking that requirements are correctly written and meet quality standards, whereasvalidation ensures they are relevant to business needs.

Eliciting requirements (Option B)refers to gathering information from stakeholders, not reviewing finalized requirements.

Approving requirements (Option C)is a separate process that comes after validation.

Comprehensive and Detailed Explanation:Aquality control checklisthelpsidentify gaps, inconsistencies, and missing requirements, which might be causing the delays. TheBABOK® Guide (Chapter 5.4 - Verify Requirements)states thatusing structured verification techniques ensures that requirements are complete and correct, reducing rework and delays.

Comprehensive and Detailed Explanation:Since the system has already been implemented, the BA shouldvalidate the performancemeasuresto determine whether the current processing time meets the intended business objectives.

BABOK® Guide (Chapter 7.6 - Define Performance Measures)states that BAs should ensure thatperformance indicators accurately reflect success criteria and business expectations.

Analyzing the current state (Option A)has already been done before implementation.

Determining requirement changes (Option B)is premature without validating performance.

Assessing risks (Option D)is important but not the immediate next step.

Comprehensive and Detailed Explanation:UsingStandard Templates and Syntaxensures that the information presented in the elicitation results isconsistent, structured, and clearfor all stakeholders. This reduces ambiguity and enhances comprehension. TheBABOK® Guide (Chapter 5.3 - Specify and Model Requirements)emphasizes the importance of standardizing requirements documentation tomaintain clarity, completeness, and alignmentwith stakeholder expectations.

Comprehensive and Detailed Explanation:Bycomparing the information gathered from different sources, the BA isconfirming elicitation resultsto ensure accuracy and completeness.

BABOK® Guide (Chapter 3.3 - Confirm Elicitation Results)states that BAs mustcompare elicited requirements with documented sources and stakeholder feedback to resolve inconsistencies and validate completeness.

Capturing elicitation outcomes (Option A)is the act of recording information but does not include cross-checking.

Validating requirements (Option B)ensures alignment with business needs but is a later step.

Verifying requirements (Option D)ensures correctness and testability but does not involve cross-checking sources.

Comprehensive and Detailed Explanation:Toensure clarity and avoid ambiguity, the BA shouldchoose an appropriate format to communicate requirementsbased on the audience.

The BABOK® Guide (Chapter 5.3 - Specify and Model Requirements)states that presenting requirements instructured formats (such as user stories, process models, or use case diagrams)makes them easier to understand and reduces misinterpretation.

Making requirements testable (Option A)is important but does not necessarily improve clarity.

Aligning test scenarios (Option C)helps with validation but does not address ambiguous documentation.

Using checklists (Option D)helps in reviewing quality but does not solve formatting issues.

Comprehensive and Detailed Explanation:The BA created aStakeholder Analysis Matrix, which helpsidentify, categorize, and analyze stakeholder influence, needs, and engagement levelsin the project.

BABOK® Guide (Chapter 4.2 - Conduct Stakeholder Analysis)states that stakeholder matriceshelp align project activities with stakeholder expectations.

Root cause analysis (Option B)is used for diagnosing problems.

Business capability analysis (Option C)evaluates the organization’s ability to execute strategy.

Strategy analysis (Option D)focuses ondefining business goalsrather than managing stakeholder interactions.

Comprehensive and Detailed Explanation:Requirements architecturehelps the BA assesshow the new change affects existing requirements, design, dependencies, and constraints.

BABOK® Guide (Chapter 7.1 - Define Requirements Architecture)states that requirements architectureshows relationships between requirements, allowing impact analysis to be performed efficiently.

Backlog management (Option A)is useful for tracking work in Agile but does not provide impact analysis.

Balanced scorecard (Option B)helps measure organizational performance, not changes to requirements.

Concept modeling (Option C)defines relationships between ideas but does not evaluate change impact.

Comprehensive and Detailed Explanation:TheFunctional Decompositiontechnique is used tobreak down complex business processes into smaller, more manageable components. This helps define scope by identifying key functions, sub-functions, and dependencies. TheBABOK® Guide (Chapter 10.22 - Functional Decomposition)explains that this method is useful for understandinghow major business activities contribute to overall project goals.

Comprehensive and Detailed Explanation:Surveysallow forstructured feedback collectionfrom a large group of stakeholdersto assess the effectiveness of business analysis activities.

BABOK® Guide (Chapter 3.5 - Assess Business Analysis Performance)states thatsurveys help measure stakeholder satisfaction, identify improvement areas, and gather unbiased feedback.

Brainstorming (Option A)generates ideas but does not systematically evaluate effectiveness.

Business cases (Option C)are for justifying initiatives, not assessing performance.

Root cause analysis (Option D)identifies problems but does not measure BA effectiveness.

Comprehensive and Detailed Explanation:The company isrisk-aversebecause itprefers to avoid uncertain changes (such as replacing popular flavors) during a critical sales period.

BABOK® Guide (Chapter 10.37 - Risk Analysis and Management)states thatrisk-averse organizations prioritize stability and prefer low-risk decisions over potential high-reward changes.

Risk-optimizing (Option A)seeks to balance risks and rewards but does not necessarily avoid risk.

Risk-neutral (Option B)accepts risks but does not actively avoid them.

Risk-seeking (Option D)involves actively pursuing high-risk opportunities.

Comprehensive and Detailed Explanation:Once use cases and scenarios are documented, the next step is toreview them for accuracy, completeness, and consistencywith stakeholder needs. TheBABOK® Guide (Chapter 10.48 - Use Cases and Scenarios)highlights that reviewing use case scenarios ensures that all actors, flows, and business rules are correctly defined before moving to further analysis. This prevents costly rework in later stages.

Comprehensive and Detailed Explanation:Theimpact analysis should assess the number of systems affectedby the change to determine its feasibility and risk. TheBABOK® Guide (Chapter 5.5 - Assess Requirements Changes)states that understandinghow changes impact systems, stakeholders, and business objectivesis essential before implementing modifications.