Free IIBA CCBA Practice Exam with Questions & Answers

The project scope is the description of the work that needs to be done to deliver the project outputs and outcomes. It defines the boundaries, assumptions, constraints, deliverables, and acceptance criteria of the project12. The project manager is the stakeholder who is responsible for writing the project scope, as well as for planning, executing, monitoring, and controlling the project activities3. The business analyst, the domain subject matter expert, and the sponsor are other stakeholders who may contribute to the project scope definition, but they are not the ones who write it. References:

1: Project Scope Management | Project Management Professional (PMP)

2: Business Analysis Expert Certification, CCBA® | IIBA®

3: [Project Manager Roles and Responsibilities | Project Management Professional (PMP)]

According to the BABOK® Guide, business rules analysis is “a technique used to identify, analyze, communicate, validate, and organize the rules that shape the day-to-day business behavior and guide operational business decision making” (p. 372). Business rules are “specific, actionable, testable directives that are under the control of an organization and that support a business policy” (p. 372). Business rules analysis helps to ensure that the requirements and the solution are aligned with the business objectives and values, and that they comply with the relevant regulations and standards. Business rules analysis involves documenting business rules from sources, communicating them clearly, verifying them with stakeholders, rationalizing them to align with business goals, and organizing them so they can be easily managed and reused. The other options are not correct because:

A. To define the historical information that is available for the business analyst to rely on for his research is not a definition of business rules analysis, but a possible input or outcome of business analysis in general.

C. To define the people that govern decisions in and organization and that define, constrain, or enable organizational policies is not a definition of business rules analysis, but a possible aspect of stakeholder analysis or organizational modeling.

D. To define the job functions, roles and responsibilities, and the designation of power among the project stakeholders is not a definition of business rules analysis, but a possible aspect of stakeholder analysis or organizational modeling. References:

BABOK® Guide, p. 372

10.9 Business Rules Analysis | IIBA®, section “Purpose”

The type of prioritization approach that Marsha wants to use in this scenario is business value. This is a technique for ranking the requirements based on the expected benefits and costs of implementing them, and selecting the ones that provide the most value to the organization12. Business value prioritization helps to align the requirements with the strategic goals and objectives of the organization, and to optimize the return on investment (ROI) of the solution. The other options are not types of prioritization approach that Marsha wants to use in this scenario, but rather techniques for ranking the requirements based on different criteria, such as likelihood of success (A), which is the probability of achieving the desired outcome or benefit with the requirement3, urgency ©, which is the time sensitivity or importance of the requirement4, or CBR ratio (D), which is the ratio of the cost of implementing the requirement to the benefit of implementing the requirement5. References: Business Analysis Expert Certification, CCBA® | IIBA®, Certification of Capability in Business Analysis™ (CCBA®), Business Analysis Certification Competencies, CCBA® | IIBA®, The Ultimate Guide to Business Capability Analysis, CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition

A constraint is a restriction or limitation on the solution that is imposed by an external factor, such as a regulation, standard, or policy. Constraints must be identified and analyzed during the business analysis process, as they may affect the feasibility, desirability, or viability of the solution. Compliance officers are responsible for ensuring that the solution meets the relevant constraints and does not violate any laws or rules. References:

Certification of Capability in Business Analysis (CCBA) Handbook, page 6

[A Guide to the Business Analysis Body of Knowledge (BABOK Guide)], page 30

The information that should not be included in the stakeholder register is stakeholder management strategy. This is a term that refers to the approach and actions for managing the relationships and expectations of the stakeholders throughout the project12. Stakeholder management strategy is not part of the stakeholder register, but rather a separate document or output that is derived from the stakeholder register3. The other options are information that should be included in the stakeholder register, which is a document that identifies and describes the stakeholders who are involved in or affected by the project4. The stakeholder register should include the assessment information of the stakeholders’ major requirements, expectations, and potential influence (A), the stakeholder classification of their role in the project ©, and the identification information for each stakeholder (D)5. References: Business Analysis Expert Certification, CCBA® | IIBA®, Certification of Capability in Business Analysis™ (CCBA®), Business Analysis Certification Competencies, CCBA® | IIBA®, The Ultimate Guide to Business Capability Analysis, CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition

 A change-driven business analysis approach is a type of approach that focuses on the rapid delivery of business value in short iterations. It is typically used in agile or adaptive projects that embrace change and uncertainty, and that require frequent feedback and collaboration from the stakeholders. A change-driven approach allows the business analyst to elicit, analyze, specify, and validate requirements in an incremental and iterative manner, and to respond to changing needs and priorities12. Risk-driven, profit-driven, and risk-laden are not types of business analysis approaches, but rather factors that may influence the selection of an approach3. References:

1: BABOK® Guide, Version 3.0, p. 34

2: Business Analysis Expert Certification, CCBA® | IIBA®

3: The Ultimate Guide to Business Capability Analysis

The important tool for defining the scope of work and developing the estimates for the endeavor is WBS. WBS stands for Work Breakdown Structure, which is a technique for decomposing the project scope into smaller and more manageable components, such as deliverables, activities, and tasks12. WBS helps to define the scope of work clearly and completely, and to estimate the time, cost, and resources required for each component. The other options are not tools for defining the scope of work and developing the estimates, but rather factors or outputs that influence or result from the business analysis work, such as organizational process asset (A), which is a term that refers to the policies, procedures, standards, guidelines, templates, and tools that are used by the organization to conduct business analysis work3, project management plan ©, which is a document that describes the approach, scope, schedule, budget, quality, and stakeholders of the project4, or Pareto chart (D), which is a graphical representation of the frequency and impact of different types of problems or issues5. References: Business Analysis Expert Certification, CCBA® | IIBA®, Certification of Capability in Business Analysis™ (CCBA®), Business Analysis Certification Competencies, CCBA® | IIBA®, The Ultimate Guide to Business Capability Analysis, CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition

According to the CCBA® Handbook, one of the tasks of the business analyst is to “define the business need” (p. 11). This task involves identifying and describing the problem or opportunity that the organization faces, and the desired outcomes that the solution should achieve. The inputs to this task are business goals and objectives, which are “the desired outcomes of a change initiative or the state of the enterprise after the successful implementation of a solution” (p. 35). Business goals and objectives provide the context and direction for the business analysis work, as well as the criteria for evaluating the value and benefits of the solution. The other options are not correct because:

B. Stakeholder identification and stakeholder analysis are not inputs to the define the business need task, but rather outputs of the plan business analysis approach task (p. 10). They provide information on the stakeholders who are affected by or have an interest in the business need and the solution, as well as their roles, responsibilities, communication preferences, and expectations.

C. Requirements and business analysis approach are not inputs to the define the business need task, but rather outputs of the elicit and specify and model requirements tasks (p. 11-12). They provide information on the capabilities and conditions that the solution must have and meet to address the business need, as well as the methods and techniques that the business analyst will use to perform the business analysis work.

D. Elicitation approach and solution approach are not inputs to the define the business need task, but rather outputs of the plan business analysis approach and determine solution approach tasks (p. 10-11). They provide information on the tools and techniques that the business analyst will use to gather and validate the requirements, as well as the type and scope of the solution that will be implemented to address the business need. References:

CCBA® Handbook, p. 10-12, 35

BABOK® Guide, p. 35, 106

 Business goals and objectives are statements of the desired outcomes that the organization wants to achieve through its initiatives and projects. They are not the means to achieve those outcomes, but the ends themselves. Business goals and objectives provide the context and direction for enterprise analysis, as they help to identify and prioritize the business needs and opportunities that align with the strategic vision of the organization. References:

Capability in Business Analysis™ (CCBA®) Certification Handbook, page 10

A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide), version 3, page 35

What is enterprise analysis and what results does it have? | IIBA®

 According to the BABOK® Guide, governance is the set of processes, policies, standards, and guidelines that define how an initiative is managed and controlled. Governance affects the level of formality in the presentation of requirements for review, as it may specify the format, content, quality, approval, and communication of the requirements1. The business analyst should consider the governance requirements when preparing and presenting the requirements for review, as they may influence the expectations, feedback, and acceptance of the stakeholders2. References: 1: BABOK® Guide, version 3, section 2.5.1, page 252: BABOK® Guide, version 3, section 4.5.1, page 88.

The information that should not be included in the data dictionary for an endeavor Beth is leading is code of account identifier. This is a term that refers to a code or number that is assigned to a specific account or budget item in a project1. Code of account identifier is not part of the data dictionary, but rather a tool for tracking and reporting the project costs and resources. The data dictionary is a technique for defining and documenting the data elements and their attributes, such as description (A), aliases (B), or name ©, within a system or a domain23. The data dictionary helps to ensure consistency, clarity, and quality of the data, and to facilitate communication and understanding among the stakeholders. References: Business Analysis Expert Certification, CCBA® | IIBA®, Certification of Capability in Business Analysis™ (CCBA®), Business Analysis Certification Competencies, CCBA® | IIBA®

Before managing the requirements, Tracy must identify the roles, responsibilities, and owners of the requirements, as this is one of the tasks under the business analysis planning and monitoring knowledge area1. This task involves defining who will be involved in the requirements developmentand management process, what their roles and responsibilities are, and who has the authority to approve or change the requirements. This helps to ensure clarity, accountability, and collaboration among the stakeholders and the business analyst. The other options are not prerequisites for managing the requirements, but rather activities that may be performed during or after the requirements analysis and design definition knowledge area2. Decomposing the requirements in WBS (A) is a technique for breaking down the requirements into smaller and more manageable components. Creating cost-benefits analysis of each requirement (B) is a technique for evaluating the value and feasibility of the requirements. Communicating the requirements to the stakeholders for their consent and approval (D) is a task for verifying and validating the requirements. References: CERTIFICATION OF CAPABILITY IN BUSINESS ANALYSIS, Business Analysis Expert Certification, CCBA® | IIBA®

Defining the business problem is the task of identifying and describing the root cause or causes of a situation that prevents the organization from achieving its desired goals1. As part of this analysis, the business analyst should consider the following elements2:

The adverse impacts of the problem, such as reduced revenue, increased costs, customer dissatisfaction, or regulatory non-compliance.

The benefits from a potential solution, such as increased efficiency, improved quality, enhanced customer loyalty, or competitive advantage.

The urgency of the problem, such as how quickly the problem needs to be solved, what are the consequences of delaying the solution, and what are the dependencies or constraints that affect the timing of the solution.

The underlying source of the problem, such as the gap between the current and desired state, the root cause or causes of the gap, the assumptions or constraints that influence the problem, and the stakeholders who are affected by or can influence the problem.

The other options are not elements that should be considered when defining the business problem, but rather factors that may be relevant for other tasks, such as evaluating solution options, conducting market research, or analyzing requirements. References:

1: BABOK® Guide, Version 3.0, p. 30

2: Business Analysis Expert Certification, CCBA® | IIBA®

The number of communication channels in a project is an indicator of the complexity and difficulty of managing the communication among the stakeholders. The more stakeholders there are, the more communication channels there are, and the more challenging it is to ensure effective and efficient communication. The number of communication channels in a project can be calculated using the following formula:

Number of communication channels=n×(n−1)/2

where n is the number of stakeholders. In this case, n=65, so the number of communication channels is:

Number of communication channels=65×(65−1)/2

Number of communication channels=65×64/2

Number of communication channels=4160

Therefore, the correct answer is A. 4160.References:

CCBA® Handbook, p. 15

Number of Communication Channels (+ PMP® Formula & Calculator), section “Formula to Calculate the Number of Communication Channels”

 Scope creep is the uncontrolled expansion of the project scope due to the addition of requirements that are not aligned with the original project scope. A requirements tracing matrix is a tool that helps track the alignment of requirements with the project scope, objectives, and deliverables. It can help prevent scope creep by identifying and rejecting any requirements that are out of scope or do not add value to the project. References:

Capability in Business Analysis™ (CCBA®) Handbook, page 14

A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide), page 40