Free Salesforce Salesforce-Certified-Administrator Practice Exam with Questions & Answers | Set: 6

Bucket column allows you to categorize report data into groups without creating a formula or custom field. You can create buckets for different ranges of values and assign labels to them.

References:https://help.salesforce.com/s/articleView?id=sf.reports_bucketing_overview.htm &type=5

Native debug feature is a tool that can be used to identify the problem with the new flow. Native debug feature allows users to test a flow by running it with different input values and inspecting the output values at each element. Users can also see error messages and warnings that indicate where the flow failed or might fail. References:https://help.salesforce.com/s/articleView?id=sf .flow_debug.htm&type=5

A dependent picklist and a custom picklist are the two features that can be used to fulfill the requirement. A global picklist and a multi-select picklist are not features that can be used to fulfill the requirement.

Here is a more detailed explanation of why A and B are the correct answers:

• A. Dependent Picklist

A dependent picklist is a picklist whose values are dependent on the value selected in another picklist. This is useful for ensuring that only valid values are selected for a field. In this case, the administrator can create a dependent picklist for the category field on accounts and cases, with the values for the picklist being dependent on the record type selected. This will ensure that only the relevant picklist values are available for selection based on the record type selected.

For example, the administrator could create a dependent picklist for the category field on accounts and cases with the following values:

• Record Type: New Account
• Picklist Values: Residential, Commercial
• Record Type: Existing Account
• Picklist Values: Renewal, Upsell, Cross-sell

This would ensure that only the relevant picklist values are available for selection when creating a new account or an existing account.

• B. Custom Picklist

A custom picklist is a picklist that is created by the administrator. This is useful for creating picklists with values that are specific to theorganization's needs. In this case, the administrator can create a custom picklist for the category field on accounts and cases, with the values for the picklist being specific to the organization's needs. This will ensure that the picklist values are relevant to the organization and its customers.

For example, the administrator could create a custom picklist for the category field on accounts and cases with the following values:

• Picklist Values: Residential, Commercial, Land, Multi-Family

This would ensurethat the picklist values are relevant to the organization and its customers.

The equals operator is an operator that compares two values and returns true if they areequal or false if they are not equal; it can be used in decision elements in flow builder to check if two values match certain criteria. The {!$GlobalConstant.True} value is a global constant value that represents true in flow builder; it can be used in decision elements in flow builder as one of the values being compared. Using equals operator and {!$GlobalConstant.True} as value can help Cloud Kicks update screen flow so that if checkbox field High Value Customer is set true first screen is skipped by using equals operator compare High Value Customer field value with {!$GlobalConstant.True} value in decision element output connector conditions; if condition is met first screen is skipped else first screen is shown. Using equals operator “High Value Customer” as value contains operator {!$GlobalConstant.False} as value contains operator “High Value Customer” as value are not valid options for updating screen flow skip first screen if checkbox field High Value Customer is set true because they either use wrong values wrong operators compare checkbox field values. References: https://help.salesforce.com/s/articleView?id=sf.flow_ref_operators.htm &type=5https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_decision.htm&type=5

 Geolocation fields allow you to store the latitude and longitude coordinates of a location. They can be used tocalculate distances between records and display maps of accounts, contacts, leads, or other custom objects. References:https://help.salesforce.com/s/articleView?i d=sf.customize_geoloc.htm&type=5

A sales process is a set of stages that an opportunity goes throughas it moves from creation to close. It can be customized by administrators to match different business models or product lines within an org. Creating a new sales process can help Dreamhouse Realty define a different set of stages for its new home concierge offering that is unlike anything the company has offered in the past and follows a different business model. Creating a quick action, a new approval process, or a new opportunity product are not solutions for creating a customized sales process; they areused for different purposes such as creating records, approving records, or adding products to opportunities. References:https://help.salesforce.com/s/arti cleView?id=sf.customize_salesprocess.htm&type=5

An ID variable is a type of variable that can store an ID value of a record or a record type in a flow. It can be used to store the ID of a record type for later use in a flow, such as assigning it to a record or using it in a condition. A boolean variable is a type of variable that can store a true or false value in a flow. A text variable is a type of variable that can store a text value in a flow. A record variable is a type of variable that can store one or more field values of a record in a flow. References:https://help.salesforce.com/s/articleView?id=sf.flow_ref_eleme nts_variables.htm&type=5

Defaultlanguage and currency locale are two options that an administrator should configure in the company settings to support a global team of Salesforce users. Default language determines the language that is used for labels, buttons, tabs, help text, and messages in Salesforce for all users unless they override it in their personal settings. Currency locale determines the format of currency fields and numbers in Salesforce for all users unless they override it in their personal settings or enable multiple currencies. References: https://help.salesforce.com/s/articleView?id=sf.admin_supported_languages.htm &type=5https://help.salesforce.com/s/articleView?id=sf.ad min_supported_currencies.htm&type=5

Formula fields are types of fieldsthat calculate a value based on an expression or formula that references other fields or constants. Formula fields prevent administrators from changing their field type once they are created because they may be referenced by other functionalities such as reports, validation rules, workflow rules, etc., that depend on their data type and value. If a formula field is referenced by other functionalities, then changing its field type may cause errors or unexpected results. References:https://help.salesforce.com/s/articleView?id=sf.fields_about_formulas.htm &type=5

Case escalation rules are a featurethat can be used to meet this requirement. Case escalation rules can automatically escalate cases that meet certain criteria, such as being open for more than a specified time or having a certain priority. Escalation rules can assign cases to a different owner or queue and send email notifications to the support manager or other recipients. References:https://help.salesforce.com/s/articleView?id=sf.case_escalation.h tm&type=5