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Free Salesforce Salesforce-Certified-Administrator Practice Exam with Questions & Answers | Set: 5

Questions 41

Cloud Kicks has a team of product owners that need a space to share feedback and ideas with

just the product team.

How should the administrator leverage Salesforce to help the team collaborate?

Options:
A.

UseQuick Actions to log communication.

B.

Configure a Chatter Public Group.

C.

Create a Chatter Private Group.

D.

Add Activity History to document tasks.

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Questions 42

The business development team at Cloud Kicks thinks the account creation process has too many

fields to fill out and the page feels cluttered. They haverequested the administrator to simplify the

process.

Which automation tool should an administrator use?

Options:
A.

Approval process

B.

Workflow rule

C.

Flow builder

D.

Validation rule

Questions 43

The Call centre manager in Ursa Major Solar wants to provide agents with a case dashboard

that can be drilled down by case origin, status and owner.

What should an Administrator add to the dashboard to fulfil the request?

Options:
A.

Dashboard Filter

B.

Bucket column

C.

Dashboard component

D.

Combination Chart

Questions 44

Cloud Kicks (CK) captures whether an opportunity should be reviewed by someone in product engineering with a checkbox field called Needs Review. CK also has a picklist field on the opportunity for Product Type. When a sales rep saves an opportunity, they need to select the Product Type or check the Needs Review box.

What should an administrator use to accomplish this?

Options:
A.

Before Save flow

B.

Validation rule

C.

Workflow rule

D.

Required fields

Questions 45

Anadministrator at Ursa Major Solar needs to send information to an external accounting system

What workflow action should the administrator use to accomplish this?

Options:
A.

Assign Task

B.

Outbound Message

C.

Create Record

D.

Custom Notification

Questions 46

Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity

records. Normally, the only field they are editing is the Stage field.

Which two options should the administrator recommend to help simplify the process?

Choose 2 answers

Options:
A.

Add a path for stage tothe opportunity record page.

B.

Use a Kanban list view for Opportunity.

C.

Configure an auto launched flow for Opportunity editing.

D.

Create a simplified Opportunity page layout.

Questions 47

Northern Trail Outfitterswants to initiate expense reports from Salesforce to the external HR

system. This process needs to be reviewed by managers and directors.

Which two tools should and administrator configure?

Choose 2 answers

Options:
A.

Quick Action

B.

Outbound Message

C.

Approval Process

D.

Email Alert Action

Questions 48

Cloud kicks needs to ensure appropriate shipping details are used in orders. Reps should have

a streamlined solutions to update the shipping address on selected orders associated with an account

when the shipping address is changed on the account.

How should the administrator deliver this requirement?

Options:
A.

An autolaunched flow on the order page that updates all open orders shipping addresses whenever

the account shipping addresses changes.

B.

An autolaunched flow on the account page that updates all open orders shipping addresses whenever

the account shipping addresses changes.

C.

A screen flow on the order page that lets the reps choose the updated account shipping address in

all open associated orders

D.

A screen flow on the account page that lets the reps choose the updated account shipping address in

all open associated orders

Questions 49

The Support team at Ursa Major Solar prefersusing split list views on the case homepage. Occasionally, the team views shipments from another support application.

What should the administrator configure to allow the team to use the split list view?

Options:
A.

Filter by a single shipment record type in the list view.

B.

Include the Shipments tab on the app's navigation bar.

C.

Split views are only available on standard objects.

D.

Add the Manage List Views permission for support users.

Questions 50

What data loss considerations should an administrator keep in mind when changing a custom field type from Text to Picklist?

Choose 2 answers

Options:
A.

There will be no data loss with use of a global value set.

B.

Assignment and escalation rules may be affected.

C.

Auto updates will be made to Visualforce references to prevent data loss.

D.

Any list view based on the custom field is deleted.