Free ServiceNow CIS-ITSM Practice Exam with Questions & Answers | Set: 2

Name: How to Pass CIS-ITSM Exams
Brand: Examstrack
SKU: cis-itsm
Price: 42 USD
Availability: InStock

Questions 11

Which baseline Change Flow automatically generates a Change task, for Post Implementation Review?

Options:

Change - Emergency - Review

Change - Emergency - Authorize

Change - P1 - Review

Change - Major Incident - Authorize

Change - Emergency - PIRQUESTION NO:

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30-Apr-2025

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Questions 12

What are key relationships between Change and Release Management?

Choose 3 answers

Options:

A Change can contain one or more Releases

A Release can contain one or more Changes

Release management application is required, to use the Change management application

Change management provides governance which includes Release management

Change includes planning and approvals, Release includes building resting and execution of changes

Questions 13

Your customer complains that when their users click on the Configuration Item magnifier from the Incident form, that they are overwhelmed by the volume of CIs to choose from. They want to exclude certain types of CIs from the CI lists on the Incident. Problem and Change forms. What do you recommend to your customer?

Options:

Add a Show field to the base cmdb table: Check the Show box on those CI records they want to display; make reference qualifier to display only the CIs with show=true

Use the Principal CI class checkbox, to identify the CI classes that they want visible on the Incident, Problem, and Change forms Most Voted

Create an Access control to hide the unnecessary CIs from the itil users

Make a show/hide UI action to show only the desired CIs to the itil users

Questions 14

A manager wants to run a report on the Computer catalog items, to see how many requests are being made for the add on extra memory, as compared with those requiring only the base memory. How would you meet this requirement?

Options:

Build report on SC Task table, Group by Variables for Computer > Extra memory

Build report on Requested Item table, Group by Variables for Computer > Extra memory

Build report on Task table, Group by Variables for Computer > Extra memory

Build report on Request table, Group by Variables for Computer > Extra memory

Build report on Catalog Item table, Group by Variables for Computer > Extra memory

Questions 15

Which of the following elements are automatically included in the name of the update set for items published via Catalog Builder?

Choose 2 answers

Options:

timestamp

item author

variables

catalog(s)

item name

Questions 16

Incidents can be created and managed in the workspace using Ul layouts that are tailored to different personas, processes. and interfaces Examples include:

• Default

• Major incidents

• Self Service

• Mobile

What are these Ul layouts called in the Now Platform?

Options:

Forms

Form Designs

Form Layouts

Views

Workspaces

Questions 17