Free Pegasystems PEGACPBA24V1 Practice Exam with Questions & Answers | Set: 3

Name: How to Pass PEGACPBA24V1 Exams
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SKU: pegacpba24v1
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Questions 21

Select two use cases supported by Agile Workbench. (Choose Two)

Options:

The Lead System Architect adjusts the due date for several user stories.

During a scenario test, the Quality Analyst discovers and records an application bug.

The Lead System Architect prototypes a new application feature for the IT project team.

The IT project team discusses how many System Architects are needed and reports to the Project Delivery Lead.

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Questions 22

Which two scenarios describe the appropriate use of an Approve/Reject Step? (Choose Two)

Options:

Employees submit expense reports. If expenses are less than USD1000, the Case is routed to the employee’s direct manager; otherwise, to the department manager.

Employees submit self-evaluations. If the manager finds it sufficient, the Case continues; if not, it routes back to the employee.

Customers place online orders, adding items, shipping, and payment information. Different teams handle fulfillment based on the department.

Customers submit high-priority support requests. If validated as severity 1, the Case routes to a high-priority CSR; otherwise, to the general CSR Work Group.

Questions 23

You are preparing to delegate a number of business rules. What three prerequisite actions must be taken before preparing to delegate a number you can delegate the business rules? (Choose three.)

Options:

Ensure an access group exists for the users who will manage the delegated rules

Ensure the delegated ruleset exists in the Production rulesets list

Ensure the delegated rules are added to a locked ruleset

Ensure a ruleset that will contain the delegated rules exists

Ensure a ruleset exists for the users who will manage the delegated rules

Questions 24

You are asked to create a visualization that allows managers in the Customer Service division to track the number and status of Customer Support Request cases submitted over the last 30 days.

What is the process that you follow to create this visualization?

Options:

Open the Channels landing page, and then add a new portal.

Open the Explore data landing page, and then create a new insight.

Open the Explore data landing page, and then add a Reporting widget.

Open the Data landing page, and then create a new insight.

Questions 25

Which two requirements can you support by configuring a mobile channel in App Studio? (Choose Two)

Options:

Lock the application after 20 minutes of inactivity.

Configure a left swipe behavior to open a message.

Grant access to the mobile app for a specific user.

Set the dimensions of an application icon to 180x180 pixels.

Questions 26

….wants to create a mobile app experience for users and CSRs for its Transaction Dispute application, following requirements, which option requires you to configure distinct mobile app channels?

Options:

The mobile app customizes currency units and date/time format according to the location of the users.

Mobile app color palettes are different for users and CSRs.

The mobile app supports all mobile phone operating systems.

CSRs can create other case type instances on the mobile app.

Questions 27

Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?

PEGACPBA24V1 Question 27

Options:

Replace the Wait step in the Item Return stage with a Change Stage step

Add a decision in the Item Return process to change the stage when a return is not necessary

Add a condition to skip the Item Return stage when a return is not necessary

Add an Item Retention alternate stage and define a process for retention of item

Questions 28

In which scenario is it appropriate to remove a landing page from an application?

Options:

You are developing a landing page to replace an existing deprecated one.

You are developing a landing page for people managers only.

You are developing a new landing page for all users.

You are developing a landing page not in the main menu by default.

Questions 29

Which two statements are true about skipping Stages and Processes? (Choose Two)

Options:

The system never skips Stages unless a Condition is present.

You can add only one Condition to a Stage or Process.

The system always skips Stages unless there is a Configuration to continue.

A Process always begins unless a Condition is present.

Questions 30

In a purchase request case type, you have the following requirement: Purchase requests should automatically go to a manager of an employee. To meet this requirement, you design a case with a ____.

Options:

process that routes to the manager

stage to route requests to the manager

step that routes to the manager

change stage step to allow the employee to route to the manager