When processing an auto accident claim, the system requires three approvals: Approval from the adjuster who inspected the car, approval from the medical administrator who provided medical care to the insured, and approval from the insurance agent who verified the claim.
How do you implement this requirement so each approver can work independently?
An order fulfillment case type allows a customer to update user profile information during the order placement stage. The user profile consists of the following three pages:
♦ Account ID and password
♦ Customer contact information
♦ A list of open orders with the status of each order
How do you configure the case type to allow customers to update any of the user profile pages individually?
A martial arts studio’s Class Registration Case Type allows students to change registration during Register class and Confirm registration Stages, but not in the Send class details Resolution Stage. Which configuration supports this?
Identify the Pega Express phase in which Pega Business Architects plan for future sprints by creating user stories with the Directly Capture Objectives (DCO) discipline.
An applicant submits a load request. The system validates information on the loan application and calculates the credit score of the applicant based on credit reports and the account history with the bank.
If the credit score is unacceptable, the customer is notified of the result and the loan application is closed
If the credit is acceptable, the loan application is forwarded to a loan officer for review
If the loan officer approves the loan request, the loan application is sent to the underwriting department for processing
If the loan officer rejects the loan request, the customer is notified of the result and the loan application is closed
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages for the user case.
In an online banking application, a Transaction Inquiry Case creates a Fraud Investigation Case if the transaction is unauthorized. Transaction details are collected in the Transaction Inquiry Case and populated in the Fraud Investigation Case. What two actions achieve this configuration in App Studio? (Choose Two)
Which requirement can you satisfy by using an optional action?
You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days.
To meet this requirement, you need to set the___________in the service level to 3 days.
You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days.
To meet this requirement you need to set the _____ in the service level to 5 days.
You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to display each manager in a row. Beneath each manager row, you must list the employees of the manager and their hire dates.
How do you support this request?
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