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Which project nears the end of the Prepare phase, you prepare the project plan for review with your development team, two elements does the project plan include? (Choose Two)
In which two situations do you use a Data Transform? (Choose Two)
Consider the following user story: As a customer, I want to be able to cancel an open service request at any time.
Select the configuration option that satisfies the user story.
In an online shopping application, you use 1 to visualize data about recent returns. From the 2, you analyze return types and amounts. In the 3, you select a clustered column and add Case ID count, Return amount, and Purchase type fields. In the 4, you add a tooltip and update the legend.
A purchase request case is created by an employee. After submitting, the case is assigned to the manager for review. If approved, the case is assigned to the Accounts Payable department where an agent will review and, pending audit, will approve payment. To determine what type of routing to apply to each assignment, what question do you ask yourself?
Consider this scenario.
A new Expense Report is submitted and must be reviewed. The assignment urgency and the initial urgency values are both set to 10.
The SLA starts when the assignment is created
If the goal elapses and the assignment is not yet completed, the assignment urgency is increase by 10
If the deadline elapses and the assignment is not yet completed, the assignment urgency increases by 10
If the passed deadline elapses and the assignment is not yet competed, the assignment urgency increases by 10
In the Answer Area, select the urgency for each milestone.
Identify the name of Pega's business architecture design that aligns human intelligence and process automation with business logic to deliver high-value software solitons.
A Company often receives multiple IT tickets for the same issue, such as "the office Wi-Fi is down." You configure a Search duplicate cases step to identify duplicate IT tickets.
What is the basic condition for the Search duplicate cases step?
How does the Passed Deadline interval differ from the Goal and Deadline intervals?
In the following partial case life cycle, a manager must contact a job applicant to schedule an interview. The interview should be scheduled within 2 business days after the manager qualifies the applicant, although 1 business day is preferable.
To meet this requirement, you apply a goal and deadline to the ______.
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