How do you provide users with guidance for completing a form and avoid the need for application training?
In an insurance claim application, you have the following requirement: All claims must be resolved within 30 days. To meet this requirement you configure a service level. Where should the service level be configured?
You notice that the scope of your project exceeds the original estimates, and the Minimum Lovable Product (MLP) might not be delivered on time. Which team member do you contact to verify the project plan and manage expectations for the release schedule?
Which two statements are true about insights? (Choose Two)
Which two of the following use cases do you implement by using one or more calculated fields? (Choose Two)
An order form provides four options from which customers select one option.
According to best practice, which of the following two UI control types can be used to minimize clutter on the order form? (Choose Two)
A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you configure the report definition?
Which configuration informs a user by email when an assignment is added to the user's worklist?
How do you indicate the progress of a case towards resolution?
In a claims application, customers can file home insurance claims. Each claim contains a list of items of loss. Depending on the situation, some claims are investigated for potential fraud in parallel to the actual claim process.
Which two case types do you create to support this scenario? (Choose Two)
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