Pre-Summer Sale Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: 70track

Free The Open Group OG0-093 Practice Exam with Questions & Answers

Questions 1

Scenario:

Please read this scenario prior to answering the Question.

The ABC company is a mobile telecommunications company formed through a series of mergers and acquisitions. They are yet to fully integrate the customer service systems for the most recent acquisitions, and as result, customer service has been a major concern for the Chief Technology Officer. Results for the last two quarters have shown that Average Revenue Per User (ARPU) and the customer retention (Churn) rate have fallen below the industry average.

The Corporate Marketing group has published some new findings about customer satisfaction. The customers appear to be switching to AirLight, a competitor, because of superior customer service. The company actually has better coverage in nearly all markets than AirLight, and good roaming agreements that keep rates low for business travelers. But, customer satisfaction has remained low. The Business Strategy group and the Enterprise Architecture group have conducted a high-level project to develop the enterprise-wide strategic plan.

They have developed a business scenario which contains a good conceptual model of what needs to be done, and also identifies the key requirements. This was used in preparing the proposal presented to the Executive Council and the Corporate Board. The planning for the program has been underway for several months. The company has selected TOGAF 9 as the basis for its Enterprise Architecture. The Corporate Board has approved funding for a multi-million Euro conversion to transition to a packaged Customer Service System. It is anticipated that the overall program will take five years to complete, but there are some tactical projects that can commence immediately to address the situation.

The Executive Council has stated that the program should define specific initiatives to enable each regional business unit to create an implementation of the Customer Service System. The implementation must meet the needs of the business unit and still provide the information needed to enable major improvements to the customer.

Refer to the Scenario

You are serving as the Lead Architect for the Performance and Integrity project of the Customer Service System program.

The project has been chartered to address the architecture(s) required to support the Customer Service System from an infrastructure perspective. At the present time, the project team is conducting an architecture development project that is focused on the customer self-service capability, which was defined as part of the earlier strategic planning activities. This capability will enable customers to access their accounts, pay bills, request account reviews, and provision services from any web-enabled device.

The project team has gathered information about the self-service capability, developed a business scenario, and used the results to define an Architecture Vision for achieving the capability.

You have been asked to recommend the course of action to complete the project.

Based on TOGAF 9, which of the following is the best answer?

Options:
A.

In the remaining architecture definition phases, the project team should map out the capability in the Technology domain. In Phases E and F, the capability should be broken down into a set of Solution Building Blocks that define the Target Architecture. Where possible, the Solution Building Blocks should be drawn from the Architecture Repository.The completed Architecture Definition Document and the Implementation and Migration Plan will b

B.

In the remaining architecture definition phases, the project team should map out the capability across the Business, Information Systems, and Technology domains. In Phases E and F, the capability should be broken down into a set of increments that are sequenced into Transition Architectures that will lead to the realization of the Target Architecture.The resulting Solution Building Blocks will then provide the basis for the capability incre

C.

In the remaining architecture definition phases, the project team should map out the capability across the Business, Information Systems, and Technology domains. In Ftiases E and F, the capability should be broken down into a set of increments that define the Target Architecture. The resulting Solution Building Blocks will provide the basis for the capability increment solutions. The completed Architecture Definition Document and the Implem

D.

The remaining architecture definition work should be focused on mapping out the technology and infrastructure capability in the Technology domain. In Phases E and F, the capability should be broken down into a set of Solution Building Blocks that will be implemented to realize the Target Architecture.The Solution Building Blocks will provide the basis for the completed Architecture Definition Document that will be submitted for approval. Up

Questions 2

Scenario:

Please read this scenario prior to answering the Question

You have been assigned the role of Chief Enterprise Architect within a leading North American information technology services company. The company has a number of service portfolios including infrastructure, applications, business process outsourcing, accounting, and financial services.

With numerous practice areas and a multitude of diverse engagements underway at any given time, overall engagement management within the company has become challenging. The company does not want to risk its outstanding reputation or its international certifications and CMM ratings.

The Chief Executive Officer and Chief Information Officer have co-sponsored the creation of an Enterprise Architecture prog-am based on TOGAF 9. An Architecture Board has been formed comprised of IT staff executives and executives from the major practice areas.

The Enterprise Architecture team has been working with the Strategic Planning team to create a strategic enterprise architecture to address these issues. The team has defined a framework and held workshops with key stakeholders to define a set of architecture principles to govern the architecture work. They have completed an Architecture Vision at a strategic level and laid out Architecture Definitions for the four domains. They have set out an ambitious vision of the future of the company over a five-year period. This includes a solution architecture including three distinct transformations.

The CIO has made it clear that prior to the approval of the detailed Implementation and Migration plan, the EA team will need to assess the risks associated with the proposed architecture. He has received concerns from some of the senior partners that the proposed architecture may be too ambitious and they are not sure it can produce sufficient value to warrant the attendant risks.

Refer to the Scenario

You have been asked to recommend an approach to satisfy these concerns.

Based on TOGAF 9, which of the following is the best answer?

Options:
A.

You recommend that before preparing the detailed Implementation and Migration plan, the EA team should review and consolidate the gap analysis results from Phases B to D to understand the transformations that are required to achieve the proposed Target Architecture. The EA team should assess the readiness of the organization to undergo change. Once the Solution Architecture has been assembled, it should be analyzed using a state evolution t

B.

You recommend that the EA team apply an interoperability analysis to evaluate any potential issues across the Solution Architecture. This should include the development of a matrix showing the interoperability retirements. Once all of the concerns have been resolved, the EA team should finalize the Architecture Roadmap and the Implementation and Migration Plan.

C.

You recommend that the EA team apply the Business Transformation Readiness Assessment technique which will allow the risks associated with the transformations to be identified and mitigated for, it will also identify improvement actions to be worked into the Implementation and Migration Plan. A Business Value Assessment should be used to determine the business value and associated risks for the transformation.

D.

You recommend that the EA team should gather information about potential solutions from the appropriate sources. Once the Solution Architecture has been assembled, it should be analyzed using a state evolution table to determine the Transition Architectures. A value realization process should then be established to ensure that the concerns raised are addressed.

Questions 3

Please read this scenario prior to answering the question

Your role is that of an Enterprise Architect in a multinational automotive and clean

energy company. The company designs and manufactures electric vehicles, battery

storage, and solar panels. The company has multiple manufacturing facilities, in North

America, Europe, and in Asia. Most of the facilities are wholly owned by the company,

but two in Asia are jointly owned with local partners.

The company has a mature Enterprise Architecture practice that is supported by a

cross-functional Architecture Board. The TOGAF standard is used for developing the

automated manufacturing process and systems used to design, manufacture and test

the new design. The Chief Information Officer and the Chief Operating Officer co-

sponsor the Enterprise Architecture program.

A challenge that the company is facing is to scale up the number of vehicles coming

off the production lines to meet customer demand. At the moment there are supply

chain shortages for key custom-designed electronic components used in the vehicles.

In response to this, the research arm of the company has pioneered the development

of a revised design using common off-the-shelf components that will allow for a

significant increase in overall vehicle production. This new design is ready to go into

production.

As part of putting the new design into production, adjustments to the automated

assembly processes need to be made. A pilot architecture project at a single location

has defined an updated approach for controlling the automated systems used to

perform final assembly and quality assurance. The Chief Engineer, sponsor of the

activity, and the Architecture Board have approved the plan for immediate

implementation at each plant.

Architecture Contracts have been developed that detail the work needed to implement

and deploy the new automated system controller for each location. The Chief

Engineer has expressed concern that a uniform process be employed at each location

to ensure consistency and quality.

Refer to the Scenario

You have been asked to recommend the best approach to address the Chief

Engineer ' s concern.

Based on the TOGAF Standard, Version 9.2, which of the following is the best

answer?

Options:
A.

You would use the Architecture Contracts to manage the architecture

governance processes for the project across the locations. You would ensure

that the quality of each completed vehicle at each location is assessed, and

any local change requirements identified, if necessary. You recommend that if

a deviation from the contract is detected, the Architecture Board should modify

the Architecture Contract to allow

B.

You would review the Architecture Contract for each location, ensuring that it

addresses the project objectives, effectiveness metrics, acceptance criteria,

and risk management. Where applicable, you ensure that the contract is legally

enforceable. You would schedule compliance reviews at key points in the

assembly and quality assurance process to ensure that the work is proceeding

in accordance with the Archit

C.

You would create an Architecture Contract to manage and govern the

implementation and migration process at each location. For wholly owned

facilities, you issue a memorandum of understanding between the Architecture

Board and the implementation organization. For facilities jointly owned by local

partners, you would ensure that the contract is legally enforceable. You would

then ensure that the Architecture Boar

D.

You would create an Architecture Contract to govern the update to the

automated system controller at each location. For facilities managed by

partners, you ensure that it is a fully enforceable legal contract, and you would

schedule additional compliance reviews at key points in the assembly and

quality assurance process. These additional reviews would be for an initial

period until no deviations from the contr

Questions 4

Please read this scenario prior to answering the question.

You are employed as an Enterprise Architect in a team at a large company. The company sells luxury food and drinks in more than 10,000 stores worldwide. The company is a leader in using technology to connect with its customers. This includes online ordering, mobile apps, and rewards programs. The company is also famous for bringing new ideas to the market, such as ordering through apps, using AI to suggest personalized options, self-service pickup stations, and changing prices based on demand.

The stores are open every day. They send timely sales data to a central system that manages inventory. This system can predict what products are needed, adjust stock levels, and automatically order more stock. The stores and the main inventory system work directly with the mobile apps, allowing orders to be made online. The central inventory system is located at the company’s main data center.

The company will merge with a major competitor. This competitor has a synergistic business. Leaders from both companies have told shareholders that the merger will happen quickly and that there will be minimal impact on customers. All stores will keep the current brand names. They will combine their systems, choosing the best ones to use. This means their store management and back-office systems will become one. They will stop using duplicate systems and use one main system to manage the stores. They will also reduce the number of back-office applications they use.

The company has a mature Enterprise Architecture practice, using an adaptation of the TOGAF Architecture Development Method with a focus on digital products. The Enterprise Architecture program is sponsored by the Chief Information Officer.

The Request for Architecture Work to oversee the merger has been approved. Stakeholders, concerns, and business requirements have been identified. The stakeholders have made it clear that they expect to continue to innovate quickly and that changes should not restrict that capability. The scope of what is inside and outside the architecture effort has been confirmed. The next step is to revisit and review the Architecture Principles, as they form part of the constraints on architecture work.

Business Continuity is essential given that the business depends on real-time ordering and automated inventory management. During the systems integration, maintaining service for customers and inventory operations must be prioritized.

Refer to the scenario.

You have been asked to identify the most relevant Architecture Principles for the merger besides Business Continuity.

Based on the TOGAF standard, which of the following is the best answer?

Options:
A.

Control Technical Diversity will help by standardizing technology platforms as part of the integration process. This will be vital for standardizing the app integration for digital orders with the back-office systems, and will reduce complexity and costs during integration. Data Trustee will establish owners to manage the shared data across the company, thereby assuring data quality. Ease-of-Use is needed to make sure that new user interfac

B.

Primacy of Principles will make sure that the same principles apply to both organizations of the newly merged operation, creating consistency across locations. Data as an Asset is critical. Since the company is maintaining separate mobile apps but consolidating back-end systems, treating data as an asset becomes essential. This principle helps ensure that customer data and inventory information from both brands are properly integrated and m

C.

Compliance with the Law makes sure that all company activities comply with relevant laws and regulations. This principle provides the foundation for ensuring the merger meets all legal requirements. Requirements-Based Change will make sure that when combining systems, changes to applications and technology are only made when required by business needs. Responsive Change Management focuses on the speed needed to achieve the goals set by the

D.

Service Orientation will speed up the merger and make it easier to integrate systems while maintaining business operations. Maximize Benefit to the Enterprise will make sure that merger decisions prioritize the overall benefit to the combined company. Common Use Applications across the merged company is preferred over the use of similar or duplicative applications for certain parts of the company. This supports the goal of merging back-off

Questions 5

Scenario

Please read this scenario prior to answering the Question

Your role is that of Lead Enterprise Architect within the staff headquarters of a large hotel chain. The chain manages over 500 hotels across North America and Canada, with another 230 hotels internationally in the United Kingdom, Europe, Australia and New Zealand. Unlike other hotel chains, which are often a mix of company-owned and franchised units, each hotel in the chain is an independently owned and operated franchise. Many of the hotels use the same internal IT systems that they used before they joined the franchise. Until recently, the only requirement that has been placed on each hotel is that they use a standard financial reporting system to report their financial results to the headquarters on a weekly basis.

The CEO of the chain has stated his concerns about the inefficiencies of the current approach and identified the need to change. He has defined a new strategic vision that will enhance the business by providing its franchisees new support services including worldwide reservations, global, national and regional marketing as well as consolidated financial, logistics, and yield management. This strategy is part of the long-term commitment to enhance the brand image and drive superior revenue for the chain. He has also stated that he expects improved financial results by the end of the current fiscal year.

These changes will provide the chain with improved utilization of its capacity and more efficient operations. The addition of a corporate-wide data warehouse will provide analytics that will enable the marketing group to improve its ability to target advertising into key national and regional markets to improve yields.

The chain has a mature enterprise architecture practice based in its headquarters and uses TOGAF 9 as the method and guiding framework. The CIO is the sponsor of the activity.

In planning this change, the Chief Architect engaged the services of a well-known consulting firm that specializes in business strategy. An initial study has been conducted to identify the strategic changes needed to implement the CEO ' s vision. This recently completed with approval of a strategic architecture encompassing the entire chain, including detailed requirements and recommendations.

Based on the recommendations from the initial study, the chain has taken the decision to adopt a packaged suite of integrated applications that is tailored to the needs of the hospitality industry.

Refer to the scenario

You have been asked by the Chief Architect to propose the best approach for architecture development to realize the CEO ' s vision.

Based on TOGAF, which of the following is the best answer?

Options:
A.

You propose that this engagement define the baseline Technology Architecture first in order to assess the current infrastructure capacity and capability. Then the focus should be on transition planning and architecture deployment. This will identify requirements to ensure that the projects are sequenced in an optimal fashion so as to realize the vision.

B.

You propose that the target architecture is defined first, followed by transition planning. This is because the vision is well understood and the strategic architecture agreed. The target first approach will ensure that the current problems and inefficiencies of the baseline architecture are not carried forward, and that the proposed solution addresses the requirements identified in the initial study.

C.

You propose that the team focus on architecture definition, with a specific emphasis on understanding the strategic change parameters of the business strategy. Once understood, the team will be in the best position to identify the requirements, drivers, issues, and constraints for this engagement. You would ensure that the target architecture addresses non-functional requirements so as to ensure the target architecture is robust and secure.

D.

You propose that the team focus on defining the target architecture by going through the architecture definition phases (B-D). This is because the initial study identified the need to change. This will ensure that the change can be defined in a structured manner and address the requirements needed to realize the vision.

Questions 6

Please read this scenario prior to answering the question.

You are employed as an Enterprise Architect working within the Enterprise Architecture team at an electric vehicle manufacturer. The company focuses on designing, manufacturing, and advancing battery technology for sustainable transportation. The goal of the company is to build the best technology and software platform to support self-driving cars.

An architecture to support strategy has been completed, defining a long-term Target Architecture with a roadmap over five years. This has identified the need for a portfolio of projects over the next two years. The portfolio includes development of an advanced driver assistance system using data gathered from multiple vehicles on the road.

The design of the presentation and accessibility of different types of data that the company plans to offer through its platform is challenging. It is important for the application portfolio to work securely with third-party cloud services and V2X Vehicle-to-Everything service providers across many countries in order to effectively manage large amounts of data. Stakeholders are particularly concerned about the security of V2X. Regulations in various markets mandate that user privacy must always be safeguarded to prevent tracking and compiling of data that could reveal the drivers’ journeys.

The company follows the TOGAF standard as the basis for its Enterprise Architecture practice and uses the purpose-based EA Capability model as described in the TOGAF Series Guide: A Practitioners’ Approach to Developing Enterprise Architecture Following the TOGAF ADM . The EA team reports to the Chief Information Officer, who is the sponsor of the EA program.

You have been assigned to lead the architecture development effort for the driver assistance system. A security resource plan and a vision for a security-specific architecture design have been completed. You have a meeting with the EA team leader to talk about the progress of your work.

Refer to the scenario.

You have been asked how you will address risk and security at this stage of the architecture project.

Based on the TOGAF standard, which of the following is the best answer?

Options:
A.

Data quality is a key factor in risk management. The datasets that need to be safeguarded should be identified. For each dataset, ownership and responsibility for the quality of data should be assigned. A security classification will be defined and applied to each dataset. The dataset owner will then be able to authorize processes that are trusted for a certain activity on the dataset under specific circumstances.

B.

A trust framework should be established with the third parties required for the travel assistance systems. This will describe the relationship with each party and establish the foundation for secure cloud operations. Digital certificates should be a key part of the framework and will be used to create trust between the parties. Regular monitoring for legal and regulatory changes across all the countries should occur to keep the trust framew

C.

Since data is being shared across multiple service providers, a security federation should be established. This includes contractual arrangements and a definition of the responsibility areas for the data exchanged, as well as security implications. Assets with the same security criteria should be grouped together so they can be managed under one security policy. A risk assessment should be carried out to determine the risks relevant to spec

D.

A qualitative risk assessment should be carried out for the data assets exchanged with the service providers. This will deliver a set of priorities, high to medium to low, based on identified threats, the likelihood of occurrence, and the impact. Using the priorities, a Business Risk Model can then be developed detailing the risk strategy, including classifications to determine what mitigation is sufficient. This model can then be used to d

Questions 7

Scenario:

Please read this scenario prior to answering the Question

You are serving as the Chief Architect for a large, global commodities trading company which has been growing rapidly through a series of acquisitions.

Each business is performing well in its markets. However, the lack of integration between headquarters and the business units has increasingly caused problems in the handling of customer and financial information. The inability to share information across businesses has resulted in lost opportunities to " leverage the synergies " that had been intended when the businesses were acquired. At present, each business unit maintains its own applications. Despite an earlier initiative to install a common application to manage customer, products, supplier, and inventory information, each business unit has different ways of defining each of these core elements and has customized the common application to the point where the ability to exchange information is difficult, costly, and error-prone.

As a result, the company has made the decision to introduce a single enterprise-wide application to consolidate information from several applications that exist across the lines of business. The application will be used by all business units and accessed by suppliers through well defined interfaces.

The Corporate Board is concerned that the new application must be able to manage and safeguard confidential customer information in a secure manner that meets or exceeds the legal requirements of the countries in which the company operates. This will be an increasingly important capability as the company expands its online services in cooperation with its trading partners.

The CIO has formed an Enterprise Architecture department, and one of the primary goals in its charter is to coordinate efforts between the implementation team and the business unit personnel who will be involved in the migration process. The CIO has also formed a cross-functional Architecture Board to oversee and govern the architecture. The company has an existing team of security architects.

TOGAF 9 has been selected for use for the Enterprise Architecture program. The CIO has endorsed this choice with the full support of top management.

Refer to the Scenario

In the Preliminary Phase you need to define suitable policies and ensure that the company has the appropriate capability to address the concerns of the Corporate Board.

Based on TOGAF 9, which of the following is the best answer?

Options:
A.

You start by clarifying the intent that the Board has for raising these concerns. This enables you to understand the implications of the concern in terms of regulatory requirements and the potential impact on current business goals and objectives. You propose that a security architect or security architecture team be allocated to develop a comprehensive security architecture and that this be considered an additional domain architecture.

B.

You evaluate the implications of the Board ' s concerns by examining the security and regulatory impacts on business goals, business drivers and objectives. Based on your understanding, you then update the current security policy to include an emphasis on the concerns. You define architecture principles to form constraints on the architecture work to be undertaken in the project. You then allocate a security architect to ensure that securit

C.

You identify and document the security and regulatory requirements for the application and the data being collected. You ensure that written policies are put in place to address the requirements, and that they are communicated across the organization, together with appropriate training for key employees. You identify constraints on the architecture and communicate those to the architecture team. You establish an agreement with the security

D.

You evaluate the implications of the concerns raised by the Corporate Board in terms of regulatory requirements and their impact on business goals and objectives. Based on this understanding, you then issue a Request for Architecture Work to commence an architecture development project to develop a solution that will address the concerns. You allocate a security architect to oversee the implementation of the new application that is being de

Questions 8

According to the TOGAF standard, what term describes an individual with an interest in a system?

Options:
A.

Sponsor

B.

Consumer

C.

Lead architect

D.

Stakeholder

Questions 9

Which of the following does the TOGAF standard classify as catalogs, matrices and diagrams?

Options:
A.

Building Blocks

B.

Frameworks

C.

Application Platform Interfaces

D.

Deliverables

E.

Artifacts

Questions 10

Please read this scenario prior to answering the question

Your role is that of Enterprise Architect for a chain of convenience stores. The chain

includes over five thousand retail outlets. Each store in the chain is an independently

owned and operated franchise. The stores operate 24 hours a day and 7 days a week.

Many of the stores have been with the franchise for more than 10 years and still use the

original IT systems deployed at that time.

The chain has a mature Enterprise Architecture practice based in its headquarters and

uses the TOGAF standard as the method and guiding framework.

The CEO of the chain has stated concerns about the inefficiencies of the current

systems and identified the need to change. He has defined a strategic vision that will

enhance the business by providing its franchisees new services to help them compete

with other retail outlets and online retailers. This strategy is part of the long-term

commitment to enhance the brand image and increase revenue for the chain.

The Chief Architect engaged the services of a leading consulting firm that specializes in

business strategy. An initial study has been conducted to identify the strategic changes

needed to implement the CEO ' s vision. This recently completed with approval of a

strategic architecture encompassing the entire chain, including detailed requirements

and recommendations. Based on the recommendations from the study, the decision has

been made for the chain to adopt a packaged suite of integrated applications that is

tailored to the needs of the franchise.

The changes will help provide the chain with improved products, and more efficient

operations. The stores will also act as delivery and return locations for a large online

retailer which will further increase the number of potential customers. The addition of a

corporate-wide data warehouse will provide analytics that will enable the marketing

group to improve its ability to target advertising and new products to specific regions.

Refer to the scenario

You have been asked by the Chief Architect to propose the best approach for

architecture development to realize the CEO ' s vision.

Based on the TOGAF Standard, Version 9.2, which of the following is the best

answer?

Options:
A.

You recommend that the baseline architecture be developed first in order to

assess the current infrastructure capacity and capability. This is since the initial

priority is to understand the problem. Then the focus should be on transition

planning and architecture deployment. This will identify requirements to ensure

that the projects are sequenced in an optimal fashion so as to realize the vision

of the CEO.

B.

You recommend that the architecture development define the target

architecture by going through the architecture definition phases (B-D). This is

because the initial study identified the need to change. This will ensure that the

change can be defined in a structured manner and address the requirements

needed to realize the vision.

C.

You recommend that the target architecture is defined first, followed by

transition planning. This is because the vision is well understood, and the

strategic architecture agreed. The target first approach will ensure that the

current problems and inefficiencies of the baseline architecture are not carried

forward, and that the proposed solution addresses the requirements identified

in the initial study.

D.

You recommend that the focus be on the architecture definition, with a specific

emphasis on understanding the strategic change parameters of the business

strategy. Once understood, the team will be in the best position to identify the

requirements, drivers, issues, and constraints for this engagement. You would

ensure that the target architecture addresses non-functional requirements so

as to ensure the target