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Free ServiceNow CSA Practice Exam with Questions & Answers | Set: 2

Questions 11

When configuring a module, what does the Override application menu roles configuration option do?

Options:
A.

Self-Service users can access the module even though they do not have roles

B.

Admin is given access to the module even if Access Controls would ordinarily prevent access

C.

Users with the module role but without access to the application menu access the module

D.

Users with access to the application menu can see the module even if they don't have the module role

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Questions 12

Which options are available in the Data Visualization configuration panel for how the data will be presented? (Choose 2 answers)

Options:
A.

O Metrics

B.

O Time maps

C.

O Configuration items

D.

O Chart mapping

E.

O Data sources

Questions 13

A manager is complaining that they can’t get the data they need on a report because the data resides in two different tables. This data is used for many different reports in their department. You have checked to see if dot-walking will meet the requirement, and it is not possible. What else might you try to help this manager?

Options:
A.

Create a custom table

B.

Create a Report Template

C.

Create a Database View

D.

Export the tables to a spreadsheet

E.

Create a Report Source

Questions 14

Here is the Business Rule script template:

CSA Question 14

This type of JavaScript function is known as:

Options:
A.

Scoped

B.

Anonymous

C.

Constructor

D.

Self-invoking

Questions 15

If you want to manage your personal tasks through a visual, drag-and-drop interface, what application would you use?

Options:
A.

Visual Task Boards

B.

Service Desk

C.

Virtual Agent Homepage

D.

Personal Task Tracker

Questions 16

Many actions are included with flow designer, what are some frequently used core actions? Choose 4 answers.

Options:
A.

Wait for Condition

B.

Ask for Approval

C.

Create Record

D.

Wait for Match

E.

Look for Update

F.

Look Up Record

Questions 17

When a flow runs an action, it generates a runtime value, which stays the same for the duration of the flow. What is the name of this runtime value?

Options:
A.

Trigger runtime value

B.

Sequence runtime value

C.

Starting runtime value

D.

Data pill runtime value

E.

Input runtime value

Questions 18

While testing a Catalog Item for ordering an expensive computer, the mandatory approval is being skipped for requester Bob, Smith, but not for any of the other requesters. What could explain the issue?

Options:
A.

There is a business rule, excluding Bob.Smith from any approvals.

B.

Bob Smith does not have a delegate set up on his account,

C.

The Bob Smith user account, does not have a manager specified.

D.

The manager does not have a delegate assigned,

E.

Bob Smith is a VIP.

Questions 19

What is the most common role that has access to almost all platform features, functions, and data?

Options:
A.

Security Admin [security_admin]

B.

Sys Admin [sys_admin]

C.

Admin [sn_admin]

D.

System Administrator [admin]

E.

Base Admin [base_admin]

Questions 20

Which applications allow administrators to create and distribute data visualizations?

Choose 2 answers

Options:
A.

Performance Analytics

B.

Data Visualizations

C.

Indicators

D.

Reports

E.

Analytics Center