Big Black Friday Sale 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: sale65best

Free ServiceNow CSA Practice Exam with Questions & Answers

Questions 1

If users would like to locate and assign a task to themselves in the Platform, What action could they perform from the list view to make the assignment?

Choose 2 answers

Options:
A.

Select the record using the check box, then select the Person icon

B.

Double click on the Assigned to value, type the name of the user, and select the green check

C.

Select the record using the check box then select the Assign To Me UI action on the List Header

D.

Right click on the Task number and select the Assign to me option in the menu

E.

Select the Task number, and select the Assign to me UI action on the form

ServiceNow CSA Premium Access
Questions 2

Which tool graphically displays an infrastructure view for a configuration item (CI) and its relationship with other CIs?

Options:
A.

Schema Map

B.

Dependency View

C.

Dependency Map

D.

Database View

Questions 3

What does ServiceNow recommend as a best practice regarding data imports?

Options:
A.

Adjust your Transform maps, after the data is loaded into the target table.

B.

Use extremely large Import Sets, instead of multiple large Import Sets.

C.

Create a new Import set table for each new data load.

D.

Plan time before your import to remove obsolete or inaccurate data.

E.

Monitor data quality and clean imported data, using the Data Scrub Workspace.

Questions 4

An order from the Service Catalog has been placed. Two records in the Platformarecreated as a result.Which tworecords are associated with tins newly ordered item?

Choose 2 answers

Options:
A.

A record of sc_task

B.

A record of sc_req_llem table

C.

A change record

D.

An Incident record

E.

A problem record

Questions 5

Which Security Center feature helps resolve platform-related security issues and misconfigurations?

Options:
A.

Security scanner

B.

Best practices

C.

Security hardening

D.

Customer actions

Questions 6

Which path would you take to access the table configuration page from a form?

Options:
A.

The Form Context menu > Configure > Table

B.

The Form Context menu > View > Table

C.

The Form Context menu > Configure > Dictionary

D.

The Form Context menu > View > Show Table

Questions 7

Which script can run when a record is displayed, inserted, updated, deleted, or when a table is queried?

Options:
A.

Business Rule

B.

Client Script

C.

Record Rule

D.

UI Script

E.

Scheduled Job

Questions 8

A manager is complaining that they can’t get the data they need on a report because the data resides in two different tables. This data is used for many different reports in their department. You have checked to see if dot-walking will meet the requirement, and it is not possible. What else might you try to help this manager?

Options:
A.

Create a custom table

B.

Create a Report Template

C.

Create a Database View

D.

Export the tables to a spreadsheet

E.

Create a Report Source

Questions 9

What module do you use to access the reports that are available to you?

Options:
A.

Report > View /Run

B.

Reports > Homepage

C.

Self-Service>My Reports

D.

Report > Overview

Questions 10

What action would an administrator perform on a list if they wanted to show the records in groups, based on the Category column? (Choose 2 answers)

Options:
A.

On the list Context Menu, select Group By > Category

B.

On the Category column title, select the Context menu > Group By Category

C.

On the Application Navigator, type group.category and press Enter

D.

Select the Group icon, then select Category

E.

On the Filter Menu, select Group By > Category

Questions 11

What is the name of the string that display filter criteria?

Options:
A.

Topic

B.

Choice

C.

Breadcrump

D.

Menu

Questions 12

What type of query allows you to filter list data using normal words, instead of the condition builder?

Options:
A.

Natural Language Query

B.

Alexa Query

C.

Machine Learning Query

D.

Predictive Intelligence Query

E.

Auto-suggest Query

Questions 13

An order for new officeequipmenthas Men placed through the Service Catalog. How would you view the lists of requests after the orders have Menplaced?

Options:
A.

All > Service Catalog > Open Records > Items

B.

In the Navigation Filter, type 'requests. Let' and press the Enter key.

C.

All > Tables and Columns > Taste

D.

All > Service Catalog > Requests

Questions 14

Security rules are defined to restrict the permission of users from viewing and interacting with data. What are these security rules called?

Options:
A.

Role Assignment Rules

B.

CRUD Rules

C.

Scripted User Rules

D.

Access Control Rules

E.

User Authentication Rules

Questions 15

Which applications allow administrators to create and distribute data visualizations?

Choose 2 answers

Options:
A.

Performance Analytics

B.

Data Visualizations

C.

Indicators

D.

Reports

E.

Analytics Center