Which business function in the account master will block the release of quotes to SAP S/4HANA?
You set up an e-mail channel to process incoming tickets and create new customers for unknown senders. Which action should you take if you would rather route unknown senders to a common inbox (Unassociated E-mails)?
When a customer calls in with a problem with their product, which feature helps the service agent quickly identify the unique product ?
Which components delivered by SAP Service Cloud provide CTI integration? Note: There are 2 correct answers to this question.
When should you use the templates provided in the Data Workbench?
Which of the following objects can you assign to an installed base at an item level? Note: There are 3 correct answers to this question.
Question 33: In the ticket, there is no warranty determined for the registered product. Which of the following reasons could be a cause?
Which of the following options are features within the Analytics framework? Note: There are 2 correct answers to this question.
Which of the following options can be used to control the access rights of a user in transactions? Note: There are 2 correct answers to this question.
Which feature allows the scheduling of automatic ticket creation?
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