Free Salesforce Platform-App-Builder Practice Exam with Questions & Answers | Set: 6

A permission set is the appropriate way to selectively grant the Salary record type to the hiring manager and VP of HR while other HR users retain ordinary access to applicant records. Salesforce explicitly supports assigning custom record types through permission sets. The base profile can provide the common Applicant object permissions and Hourly record type, while the additional permission set expands Salary record-type availability only for authorized users. This separates record creation capability from record-level visibility. Changing organization-wide defaults would unnecessarily affect who can view applicant records and does not control record-type selection. Simply making Hourly the default also does not prevent users from choosing another record type if they have access to it. Object-level Create permission cannot distinguish between two record types of the same object. Therefore, D provides the required granular access.

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Grouping is the correct reporting capability because the requirement is to compare Case counts across two categorical dimensions: Status and Priority. Salesforce reports support grouping records by rows and columns. The app builder can group Cases by Status and then by Priority, or configure a matrix-style report using one field for row grouping and another for column grouping. The resulting subtotals and grand totals make the comparison immediately visible. Filters determine which records are included but do not organize the resulting records into comparison categories. Bucket columns are useful for creating temporary categories without adding Salesforce fields, but Status and Priority already provide the required categories. A custom report type controls which related objects and fields are available, not how existing Case records are grouped.

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The correct answer is C. Two master-detail relationships on a new custom object.

This requirement is a many-to-many relationship: one Contact can relate to many Solar Projects, and one Solar Project can relate to many Contacts. Salesforce models this with a junction object, which is a custom object with two master-detail relationships.

A simple lookup on one object would not properly support the many-to-many data model.

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The correct solutions are D. Create a custom app page and assign it to the mobile menu and B. Include Today as a navigation item in the app.

Salesforce supports creating a mobile app page with Lightning App Builder for the Salesforce mobile app. This allows an app builder to design a mobile-focused experience and make it available through mobile navigation.

Salesforce also provides Today in the mobile app to help users manage their day, prepare for meetings, and access relevant mobile productivity information. Salesforce documentation states that users access Today from the Salesforce mobile app navigation menu, and admins can add Today to Lightning app navigation and the Mobile Only app.

C is not the best verified exam answer for the standard version of this question. While mobile navigation can be customized, the stronger Platform App Builder mobile UX recommendations here are adding a custom mobile app page and adding Today as a navigation item.

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The correct answer is B.

This is a one-user exception. Salesforce recommends using permission sets to extend access without changing the user’s base profile. A permission set can grant read-only field access through field-level security to just the selected customer service agent. Salesforce documentation explains that permission sets extend user access, and field permissions control whether users can view or edit individual fields.

Why others are incorrect:

A creates a new profile for one user, which is not the recommended scalable solution.

C is not accurate because field-level security is assigned through profiles or permission sets, not directly to one user from the field alone.

D would give all users with the Customer Service profile read-only access, not only the single agent.

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The correct answer is A. Record-triggered flow.

The app builder needs automation to run when a child record is deleted and then update a field on the related parent record. Salesforce states that a record-triggered flow can automatically perform actions when a record is created, updated, or deleted, without user interaction.

Autolaunched flow can perform logic, but it does not run automatically on record deletion unless invoked by another automation. Validation rule only prevents invalid data entry. Quick action requires user interaction and is not suitable for automatic updates after deletion.

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AW Computing wants to grant access to all users in the Service Manager role for Opportunities of type Service Agreement in a private sharing model.

Criteria-based sharing rules allow sharing records automatically based on field values (e.g., Type = Service Agreement) to roles, public groups, or users.

Salesforce documentation confirms that when the org-wide default is private, sharing rules are the declarative way to grant access to specific users based on criteria. (Salesforce Help)

Owner-based sharing rules share based on the record owner, not a field criterion.

Apex sharing rules are needed only if declarative sharing is insufficient.

Manual sharing requires user action and is not scalable.

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The verified current-platform answer is D. Salesforce Conditional Field Formatting in Lightning App Builder allows Dynamic Forms fields to display configurable icons and colors according to rules and criteria. Critically, Salesforce explicitly supports formula fields when the formula resolves to a supported data type, so the existing formula field can drive the formatting rules. The app builder can configure different icons and icon colors without embedding presentation logic into the formula itself. IMAGE() and CASE() can produce formula-based images, but they are an older technique and do not provide the native Dynamic Forms conditional-formatting capability described by the current platform. Field help is static, and Screen Flow is unnecessarily complex.

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The correct answer is A. Page structure will automatically adapt to the device being used to view the record page.

When choosing a Lightning record page template, the app builder should consider how the template displays across supported devices. Salesforce Lightning pages are designed for Lightning Experience and the Salesforce mobile app, and Salesforce documentation states that the chosen template controls how the page displays across devices.

B is incorrect because users do not need “View All Data” just to view a Lightning record page; normal object and record access applies.

C is incorrect because Salesforce supports switching Lightning page templates, subject to template-switching considerations.

D is incorrect because the app builder does not create a separate template for every device type.

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If a new report type is created but users cannot select it, it is usually because the report type status is “In Development”. Salesforce only makes report types available in the Report Type list once they are deployed. (Salesforce Help)

B. Access to objects could prevent report creation, but the question assumes the user can create reports on records they own.

C. Deploye is the correct deployed state, which would make the report type selectable.

D. Create and Customize Reports permission is required, but the question specifies users are trying to create the report.

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