Free Salesforce Platform-App-Builder Practice Exam with Questions & Answers | Set: 7

The correct answers are A. Set up new public Chatter groups and D. Use post action on the Account object.

Public Chatter groups support open collaboration where company users can share information in a group feed. Salesforce Chatter groups are designed for teams to share information, files, and discussions.

Post action on the Account object allows users to discuss customer accounts directly from the Account record feed. Salesforce Chatter feeds appear on record pages and allow users to follow records and see updates about them.

Why others are incorrect:

Private Chatter groups are not suitable because CK wants all company employees to see the conversations.

Chatter actions to create tasks help assign work, but they do not primarily solve open company-wide collaboration around accounts.

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The correct answer is D.

Managers need to create child Accounts directly from a parent Account and auto-populate fields from that parent record. This is an object-specific custom action use case. Salesforce Trailhead states that object-specific actions can create records that have automatic relationships to other records and provide a streamlined experience across desktop and mobile. Salesforce also documents that predefined field values can be used with quick actions to set field values automatically, improving consistency and speed.

A. Global Quick Action is not ideal because it does not run in the specific parent Account context. B. Path does not create child records. C. Custom link is not the recommended Lightning approach for creating related records with predefined values.

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omprehensive and Detailed Explanation with all Platform App Builder documents: =

The correct answer is A. Sandbox cloning.

Cloud Kicks needs many parallel sandboxes that start from the same base configuration and data. Sandbox cloning is designed for this because Salesforce copies the source sandbox’s data and metadata into a new sandbox. Salesforce documentation states that cloning a sandbox copies its data and metadata into the new sandbox.

Partial copy and full copy are sandbox types, not the best mechanism for repeatedly creating many sandboxes from the same prepared baseline. Sandbox refreshes update existing sandboxes; they do not create at least 20 parallel environments from the same baseline.

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The correct answer is C. A Galaxy__c with Star__c report type will be automatically created.

When a master-detail relationship is created between a parent custom object and a child custom object, Salesforce can automatically generate a standard report type for the parent object with the child object, such as Galaxy__c with Star__c, assuming reporting is enabled for the objects. Salesforce documentation confirms that standard report types are created in certain object relationship scenarios, including lookup and master-detail relationships.

Why the other options are incorrect:

A is incorrect because the report type is based on the parent with child, not the child object with the parent merely as a field.

B is incorrect because a custom report type is not required for this basic master-detail reporting scenario.

D is incorrect because the report type is not created as Star__c with lookup fields from Galaxy__c.

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The intended answer is D , because the validation must check two error conditions before allowing the Opportunity to be saved as Closed Won :

Scheduled_Ship_Date__c is blank.

Scheduled_Ship_Date__c is more than 14 days after CloseDate .

Salesforce validation rules fire when the formula evaluates to True . Salesforce’s formula documentation confirms that ISPICKVAL(picklist_field, text_literal) is the correct syntax for comparing a picklist field such as StageName . Salesforce validation examples also show date arithmetic such as subtracting one date from another to check whether a date exceeds a required range.

The option text appears corrupted, but the correct exam concept is a validation rule that blocks Closed Won if the Scheduled Ship Date is blank or more than 14 days after the Close Date.

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In the Salesforce mobile app, navigation depends on the Lightning app the user is using. Salesforce documentation states that mobile navigation items depend on the active Lightning app, and when a Lightning app is enabled for desktop and phone, the desktop navigation tabs sync to the mobile navigation menu. Salesforce also notes that different menu configurations cannot simply be set directly for different user types. Therefore, the correct design is to create separate Sales and Marketing Lightning apps with different navigation items, then assign access to the appropriate profiles.

Agentforce is Salesforce ' s platform for autonomous AI agents that can understand requests, reason over context, retrieve business information, determine appropriate next steps, and execute actions. Salesforce describes Agentforce agents as autonomous and proactive applications capable of taking action with or without continuous human intervention. Agents can use Salesforce CRM data and invoke flows, Apex, APIs, prompts, and other configured actions to complete business tasks. This directly matches the requirement for end-to-end customer service handling. Case Assignment Rules only route Cases. Experience Cloud with Live Chat provides customer interaction channels but does not independently reason and execute complete workflows. Einstein Bots provide conversational automation but do not represent the current autonomous agent architecture described in the scenario. Agentforce is therefore the verified answer.

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The Automation Lightning App ' s Monitor tab is Salesforce ' s centralized interface for examining failed and paused flow interviews. Salesforce states that the Monitor tab displays failed interviews, their error information, and details needed to determine why execution failed. From the failed interview details, an administrator can open the run in debug mode and inspect the execution information without requiring the user to reproduce the issue. This directly satisfies the requirement to troubleshoot intermittent production failures from historical flow runs. Option A focuses primarily on paused interviews and is not the current comprehensive monitoring experience. Apex Replay Debugger is intended for Apex debugging rather than declarative Flow execution. Running the flow manually as another user creates a new test execution rather than analyzing the specific production failures that already occurred.

The correct answer is A. Sharing rules.

Because the Account OWD is Private, users can’t automatically see records owned by users in another branch of the role hierarchy. Salesforce sharing rules are used to extend record access beyond the organization-wide default and role hierarchy. Salesforce documentation states that sharing rules grant additional access to users in public groups, roles, or territories.

Why others are incorrect:

B. Public groups can be used inside a sharing rule, but the public group alone does not share records.

C. Aliases are user display shortcuts, not security controls.

D. Assignment rules assign records; they do not grant cross-team record visibility.

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The correct answers are A. Processes that update record owners do not transfer child records and C. Processes will fail on records owned by inactive users.

When Process Builder updates a record owner, Salesforce does not automatically transfer associated child records such as related Contacts or other child records. Salesforce documentation says processes that update owners do not automatically transfer associated items, so separate update actions are required for each related record type.

Also, Salesforce documentation states that processes can’t update records owned by inactive users. If records are still owned by inactive users, automation that tries to update them can fail.

B is not the correct consideration here.

D is not the best answer because the issue described is about ownership-based access to Accounts and Contacts, not simply whether a process version is active.

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