A user reports a computer is running slow. Which of the following tools will help a technician identify the issue?
A help desk technician is troubleshooting a workstation in a SOHO environment that is running above normal system baselines. The technician discovers an unknown executable with a random string name running on the system. The technician terminates the process, and the system returns to normal operation. The technician thinks the issue was an infected file, but the antivirus is not detecting a threat. The technician is concerned other machines may be infected with this unknown virus. Which of the following is the MOST effective way to check other machines on the network for this unknown threat?
A technician is asked to resize a partition on the internal storage drive of a computer running macOS. Which of the followings tools should the technician use to accomplish this task?
A user calls the help desk to report potential malware on a computer. The anomalous activity began after the user clicked a link to a free gift card in a recent email The technician asks the user to describe any unusual activity, such as slow performance, excessive pop-ups, and browser redirections. Which of the following should the technician do NEXT?
A technician is installing new software on a macOS computer. Which of the following file types will the technician MOST likely use?
An Android user reports that when attempting to open the company's proprietary mobile application it immediately doses. The user states that the issue persists, even after rebooting the phone. The application contains critical information that cannot be lost. Which of the following steps should a systems administrator attempt FIRST?
A technician needs to interconnect two offices to the main branch while complying with good practices and security standards. Which of the following should the technician implement?
A change advisory board just approved a change request. Which of the following is the MOST likely next step in the change process?
A user purchased a netbook that has a web-based, proprietary operating system. Which of the following operating systems is MOST likely installed on the netbook?
A customer reported that a home PC with Windows 10 installed in the default configuration is having issues loading applications after a reboot occurred in the middle of the night. Which of the following is the FIRST step in troubleshooting?
A company needs to securely dispose of data stored on optical discs. Which of the following is the MOST effective method to accomplish this task?
The command cac cor.ptia. txt was issued on a Linux terminal. Which of the following results should be expected?
A company installed a new backup and recovery system. Which of the following types of backups should be completed FIRST?
A technician is setting up a SOHO wireless router. The router is about ten years old. The customer would like the most secure wireless network possible. Which of the following should the technician configure?
A technician needs to exclude an application folder from being cataloged by a Windows 10 search. Which of the following utilities should be used?
PDF + Testing Engine |
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Testing Engine |
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$48 |
PDF (Q&A) |
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$40 |