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Master the CompTIA A+ Certification Core 2 Exam 220-1102 Exam with Confidence!

Questions 61

A technician is upgrading the Microsoft Windows 10 OS. Which of the following are required for the technician to safely upgrade the OS? (Select two).

Options:

A.

Release notes

B.

Antivirus software

C.

Backup of critical data

D.

Device drivers

E.

Word processing software

F.

Safe boot mode

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Questions 62

Which of the following operating systems were designed for smartphones? (Select two).

Options:

A.

Ubuntu

B.

CentOS

C.

macOS

D.

Chrome OS

E.

iOS

F.

Android

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Questions 63

Which of the following features can a technician use to ensure users are following password length requirements?

Options:

A.

Group Policy

B.

Log-on script

C.

Access controllist

D.

Security groups

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Questions 64

A user needs assistance changing the desktop wallpaper on a Windows 10 computer. Which of the following methods will enable the user to change the wallpaper using a Windows 10 Settings tool?

Options:

A.

Open Settings, select Accounts, select Your info, click Browse, and then locate and open the image the user wants to use as the wallpaper.

B.

Open Settings, select Personalization, click Browse, and then locate and open the image the user wants to use as the wallpaper.

C.

Open Settings, select System, select Display, click Browse, and then locate and open the image the user wants to use as the wallpaper.

D.

Open Settings, select Apps, select Apps & features, click Browse, and then locate and open the image the user wants to use as the wallpaper.

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Questions 65

An implementation specialist is replacing a legacy system at a vendor site that has only one wireless network available. When the specialist connects to Wi-Fi. the specialist realizes the insecure network has open authentication. The technician needs to secure the vendor's sensitive data. Which of the following should the specialist do FIRST to protect the company's data?

Options:

A.

Manually configure an IP address, a subnet mask, and a default gateway.

B.

Connect to the vendor's network using a VPN.

C.

Change the network location to private.

D.

Configure MFA on the network.

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Questions 66

A user tries to access commonly used web pages but is redirected to unexpected websites. Clearing the web browser cache does not resolve the issue. Which of the following should a technician investigate NEXT to resolve the issue?

Options:

A.

Enable firewall ACLs.

B.

Examine the localhost file entries.

C.

Verify the routing tables.

D.

Update the antivirus definitions.

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Questions 67

A user receives a call from someone who claims to be from the user's bank and requests information to ensure the user's account is safe. Which of the following social-engineering attacks is the user experiencing?

Options:

A.

Phishing

B.

Smishing

C.

Whaling

D.

Vishing

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Questions 68

A technician is troubleshooting application crashes on a Windows workstation. Each time the workstation user tries to open a website in a browser, the following message is displayed:

crypt32.d11 is missing not found

Which of the following should the technician attempt FIRST?

Options:

A.

Rebuild Windows profiles.

B.

Reimage the workstation

C.

Roll back updates

D.

Perform a system file check

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Questions 69

A data center is required to destroy SSDs that contain sensitive information. Which of the following is the BEST method to use for the physical destruction of SSDs?

Options:

A.

Wiping

B.

Low-level formatting

C.

Shredding

D.

Erasing

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Questions 70

A computer on a corporate network has a malware infection. Which of the following would be the BEST method for returning the computer to service?

Options:

A.

Scanning the system with a Linux live disc, flashing the BIOS, and then returning the computer to service

B.

Flashing the BIOS, reformatting the drive, and then reinstalling the OS

C.

Degaussing the hard drive, flashing the BIOS, and then reinstalling the OS

D.

Reinstalling the OS. flashing the BIOS, and then scanning with on-premises antivirus

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Questions 71

A technician is troubleshooting a mobile device that was dropped. The technician finds that the screen (ails to rotate, even though the settings are correctly applied. Which of the following pieces of hardware should the technician replace to resolve the issue?

Options:

A.

LCD

B.

Battery

C.

Accelerometer

D.

Digitizer

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Questions 72

A technician needs to remotely connect to a Linux desktop to assist a user with troubleshooting. The technician needs to make use of a tool natively designed for Linux. Which of the following tools will the technician MOST likely use?

Options:

A.

VNC

B.

MFA

C.

MSRA

D.

RDP

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Questions 73

A user calls the help desk to report that mapped drives are no longer accessible. The technician verifies that clicking on any of the drives on the user's machine results in an error message. Other users in the office are not having any issues. As a first step, the technician would like to remove and attempt to reconnect the drives. Which of the following command-line tools should the technician use?

Options:

A.

net use

B.

set

C.

mkdir

D.

rename

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Questions 74

Which of the following often uses an SMS or third-party application as a secondary method to access a system?

Options:

A.

MFA

B.

WPA2

C.

AES

D.

RADIUS

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Questions 75

An IT security team is implementing a new Group Policy that will return a computer to the login after three minutes. Which of the following BEST describes the change in policy?

Options:

A.

Login times

B.

Screen lock

C.

User permission

D.

Login lockout attempts

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