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Free CIMA E2 Practice Exam with Questions & Answers | Set: 2

Questions 11

U is a retail chain of fashion outlets. It has invested in a new logistics system to control the movement of stock between its warehouses and high street retail outlets.

 

The project to develop and install the new system was significantly over budget and very late. Now, only three months after the new system has been installed, it is apparent that the project has not delivered its objectives. Many retail managers are complaining that they are not receiving the correct stock to sell. A meeting between the project team and project sponsor ended with everyone blaming each other.

 

Which of the following statements show how the use of PRINCE2 might have reduced the problems encountered?

 

Select ALL that apply.

Options:
A.

A focus on the business case of the project.

B.

An organisation structure setting out clear roles.

C.

An emphasis on quality assurance and testing.

D.

Little need for PRINCE2 training by participants.

E.

An emphasis on finishing as soon as possible.

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Questions 12

Which term best describes the structure where the finance function is carried out by an external party?

Options:
A.

Internal outsourcing

B.

Business process outsourcing

C.

Shared service centre

D.

Embedded function

Questions 13

A business manufacturing running trainers is considering exporting to a fast growing Asian market. Using Porter's Five Forces, which of the following statements is most likely to be incorrect?

Options:
A.

Supplier power is likely to be high

B.

Competitive rivalry is likely to be high

C.

New entrants are likely to be low

D.

Substitutes are likely to be high

Questions 14

Identify the benefit of using PRINCE2:

Options:
A.

Behavioural change processes are considered

B.

Well controlled project

C.

All projects completed on time and to budget

D.

Clearly defined interpersonal skills

Questions 15

FF Ltd was established three years ago. Since then the company, which provides online financial advice, has experienced rapid growth and the management team has not really had the time to put management systems and procedures into place.

 

The organisation has asked you to look at the way in which the company deals with its disciplinary problems and procedures.

 

Choose from the following ALL that apply as recommended guidelines for drawing up a disciplinary procedure:

Options:
A.

Procedures should be written down to avoid misunderstandings.

B.

Staff should be provided with a copy of the procedures and relevant sections of the policy made clear.

C.

Discipline is all about punishment and it should state this in the policy document.

D.

Disciplinary procedures should consist of having informal chats outside of the organisation.

E.

Steps should be detailed to investigate complaints that might lead to legal action.

F.

Appeals procedures should be given as and when required as a last resort.

Questions 16

Philip Kotler outlined four levels of competition being faced by most business organisations operating in competitive environments. He based the four levels largely on the degree of product substitutability. These are brand, industry, form and generic competitors.

 

Analyse the level and type of competition between a 5-star hotel in London (marketed as the "World's greatest hotel") and a global chain of hotels with hundreds of hotels across the world.

 

Select the level of competition that describes the nature of their competition.

Options:
A.

Industry competitors

B.

Generic competitors

C.

Form competitors

D.

Brand competitors

Questions 17

X Company is a car manufacturer with significant competition in the market. One of its customers is a large multinational car hire company. Place the correct level of power against the Power of Buyers.

E2 Question 17

Options:
Questions 18

According to the Thomas-Kilmann Conflict Mode Instrument framework, conflict can be managed using which conflict-management dimensions? 

Options:
A.

Compromising and Accommodating

B.

Collaborating and Avoiding

C.

Assertiveness and Cooperativeness

D.

Assertiveness and Competing

Questions 19

According to Belbin, winning teams display which THREE of the following characteristics?

Options:
A.

A good range of mental ability spread across the team

B.

Individuals with no clearly defined role profile

C.

A match between team roles and personal attributes

D.

Abiltiy to compensate for role imbalances

E.

Individual members who are each able to fulfill all of Belbin's roles

Questions 20

An employee of a company has been asked to explain the difference between a Grievance and Disciplinary Action. The employee knows the definitions of both and, whilst they have two examples of actions which would result in Disciplinary Action, they can only think of one circumstance which may result in a Grievance, and this is Discrimination.

 

Which of the following could the employee use as an additional example of a Grievance? 

Options:
A.

The employee is regularly absent.

B.

The employee feels that they have not been considered for promotion because of their age.

C.

The employee entered a restricted area.

D.

The employee feels that they have been given an unfair appraisal.