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Free ServiceNow CIS-SAM Practice Exam with Questions & Answers | Set: 3

Questions 21

What is a first key step prior to uploading your entitlement import data via the ServiceNow-provided template?

Options:
A.

Ensure you have filled out every field in the template file

B.

Ensure the entitlement data is listed on the first tab of the template file

C.

Ensure you have downloaded and used the latest version of the template file

D.

Ensure you have the sam_user role assigned to you

ServiceNow CIS-SAM Premium Access
Questions 22

When specified during an entitlement import, which of the following is matched to data in the Content Service Library and used to create a software model automatically?

Options:
A.

Purchage Order (PO)

B.

Software Model

C.

Publisher Part Number (PPN)

D.

Asset Tag

Questions 23

What is used to identify and normalize software installed in an environment?

Options:
A.

Software Discovery Mode

B.

Software Installation Model

C.

Software Model

D.

Software Normalization Model

E.

Software Reconciliation Model

Questions 24

What is used to determine if installations are a part of a suite only when the suite parent is not discovered on a device?

Options:
A.

inference percent

B.

product results

C.

software model

D.

model bundles

Questions 25

ServiceNow Discovery finds IP-enabled devices and the software that runs on them. It uses a combination of the following methods to explore the devices. (Choose three.)

Options:
A.

Agents

B.

Signature files

C.

Patterns

D.

Probes

E.

Sensors

Questions 26

When loading a medium amount of data, which is the best method to use?

Options:
A.

Use Discovery to find software on the network

B.

Modify a workflow

C.

Manually add through ServiceNow forms

D.

Import data

E.

Create a business rule

Questions 27

Within the ‘Run Reconciliation’ process, how can the reconciliation be grouped?

Options:
A.

Country, Department, Corporation, Location, Account

B.

Country, Department, Company, Region, Cost Center

C.

Country, Business Unit, Corporation, Location, Account

D.

Country, Business Unit, Company, Region, Cost Center

Questions 28

Which catalog provides a listing of goods offered or available by a third party?

Options:
A.

Service Catalog

B.

Model Catalog

C.

Item Catalog

D.

Vendor Catalog

E.

Product Catalog

Questions 29

A(n)__________ is required for a user or device to consume software rights.

Options:
A.

License

B.

Allocation

C.

Entitlement

D.

Workflow

Questions 30

Match terms with the definitions related to Strategic Conformance:

CIS-SAM Question 30

Options:
Exam Code: CIS-SAM
Certification Provider: ServiceNow
Exam Name: Certified Implementation Specialist - Software Asset Management Professional Exam
Last Update: Jul 10, 2025
Questions: 141