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Free SAP C_FSM_2211 Practice Exam with Questions & Answers | Set: 4

Questions 31

Which aspect of SAP Field Service Management helps businesses to expand their service area beyond their own list of qualified technicians?

Options:
A.

Customer Self-Service

B.

Crowd Service

C.

Service Contracts

D.

Service Maps

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Questions 32

What information is stored in the QR code used in the Customer Self-Service portal?

Options:
A.

Customer Self-Service portal URL

B.

Equipment specific short URL

C.

SAP Field Service Management URL

D.

Moment-Sets specific short URL

Questions 33

For which of the following steps in the service call lifecycle is the dispatcher typically responsible? Note: There are 2 correct answers to this question.

Options:
A.

Perform the activity checkout.

B.

Set the service call to Finished.

C.

Set the service call to Technically Completed.

D.

Release the assignment.

Questions 34

Which Customer steps are part of SAP Field Service management Self-service? Note: There are 3 correct answers to this question.

Options:
A.

Record the Progress of the Incident

B.

Scan a QR Code

C.

Record the incident via the website

D.

Monitor the Execution Stage

E.

Assign parts to the incident

Questions 35

Which statements apply to Reserved Material? Note: There are 2 correct answers to this question

Options:
A.

Is used to book material in advance for a technician

B.

Enabling stock integration with ERP for standalone scenarios

C.

Organization of parts for a particular activity and reservation of stock

D.

Reserve parts for service call reporting

Questions 36

What needs to be done to create a moment set? Note: There are 3 correct answers to this question.

Options:
A.

Setup Business rule

B.

Create Moment set

C.

Create Item and assign it

D.

Create Moment

E.

Create and assign QR code

Questions 37

Which of the following are data object types that There are 3 correct answers to this question.

Options:
A.

Item

B.

Service call

C.

Smartform

D.

Equipment

E.

Service contract

Exam Code: C_FSM_2211
Certification Provider: SAP
Exam Name: SAP Certified Application Associate - SAP Field Service Management
Last Update: Jul 17, 2025
Questions: 124

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