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Free SAP C_FSM_2211 Practice Exam with Questions & Answers | Set: 2

Questions 11

How would a field service technician update the service assignment status?

Options:
A.

By adding a checklist

B.

By navigating to the address on the service assignments

C.

By opening the service assignments

D.

By setting the relevant workflow step

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Questions 12

As a service planner, you are viewing the list of best matching technicians, which information is

displayed?

Note: There are 2 correct answers to this question.

Options:
A.

Booked assignments

B.

Worktime pattern

C.

Availability Status

D.

Missing Skills

Questions 13

What are the typical steps you perform in the planning and dispatching App? Note: There are 2 correct answers to this question.

Options:
A.

Create Equipment

B.

Update contacts

C.

Assign Technicians

D.

Approve Efforts

Questions 14

Which of the following activities are carried out by a crowd owner within the Single Tenant Crowd Service? Note: There are 3 correct answers to this question.

Options:
A.

Review and close assignments.

B.

Accept an assignment.

C.

Review company certificates.

D.

Register a partner company.

E.

Approve technician skills.

Questions 15

Which scenarios can you cover within the SAP S/4HANA solution portfolio? Note: There are 2 correct answers to this question.

Options:
A.

In-house repair

B.

Contact center

C.

Self-service

D.

Service fulfillment

Questions 16

The field technician needs to visit a customer for regular maintenance of all their printers. For each printer, the same type of data needs to be captured in the Smartform. What Smartform element is used to create such a functionality?

Options:
A.

Series

B.

Picker

C.

Attachments

D.

Drop-down list

Questions 17

What are some of the SAP Crowd Service capabilities? Note: There are 3 correct answers to this question.

Options:
A.

Crowd workers can reschedule assignments within a set time frame

B.

Intelligent scheduling to determine the best qualified technician

C.

Configurable onboarding platform to invite partners

D.

Crowd workers can accept or reject assignments within a set time frame

E.

Automatic determination of activity effort and materials consumed

Questions 18

What are some of the main security characteristics of the SAP Field Service Management mobile app? Note: There are 2 correct answers to this question.

Options:
A.

Advanced perimeter security

B.

SSL-secured communication

C.

Full backup protection of customer data

D.

OAuth token for login-free access

Questions 19

What is the first step a technician needs to take to add a Smartform within SAP Field Service Management Mobile App. Choose the correct answer.

Options:
A.

Select a Template

B.

Select whether is mandatory

C.

Select a linked object

D.

Select a record from the linked object

Questions 20

Where can you define the user access to the SAP Field Service management Mobile app? Choose the correct answer.

Options:
A.

In the SAP Field Service management Crowd Service Marketplace

B.

In the SAP Field Service management Mobile app

C.

In the SAP Field Service Management Web App

D.

In the SAP Field Service management Self-Service Portal

Exam Code: C_FSM_2211
Certification Provider: SAP
Exam Name: SAP Certified Application Associate - SAP Field Service Management
Last Update: Jul 17, 2025
Questions: 124

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