Free SAP C_C4H510_04 Practice Exam with Questions & Answers | Set: 2

HTML mashups

URL mashups

Internal mashups

ASAP mashups

CTI Client Adapter

Live Activity pane

CTI Desktop pane

CTI Client pane

If an activity is contained in multiple views and the access rights are contradictory, the system automatically grants no access.

Unrestricted access rights override any restrictions you have defined.

Restricted access rights override any unrestricted access you have defined.

You can decide, per view, if the access rights should override any restrictions you have defined or not.

SLA determination

B -Ticket routing rule

Data Workbench

Delegation rules

Online Maintenance

Workflow With Action Account Creation

Data Workbench

Mass Change Account Data

Set up deals

Maintenance plan

Scoping attribute set

Maintenance measurement and readings

Incident category

Warranty category

Service category

Cause category

Maintenance category

Employee

Business role

Business user

Service agent

Set the access rights to display.

Set the write access to restricted.

Set the access rights to edit.

Set the read access to restricted.

Set the read and write access to restricted.

Creating a ticket on the main account automatically creates tickets on the sub-accounts.

Opening the main ticket allows you to see all of the connected sub-tickets.

You can change the status of multiple sub-tickets from the main ticket.

Changing the customer in the main ticket updates the customers in the related sub-tickets.