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Free CIPS L3M4 Practice Exam with Questions & Answers | Set: 4

Questions 31

A school has a contract for the supply of fruit for break time. The school needs the fruit delivered by 10 am every morning to be served at 10:30 am. How would this best be covered in a commercial agreement?

Options:
A.

Note on each purchase order

B.

Pricing schedule

C.

Sales of Goods Act 1974

D.

Contractual term

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Questions 32

Which of the following is a key element for the development of a contract?

Options:
A.

Scoping specifications

B.

Contract management

C.

Budget approval

D.

Managing suppliers

Questions 33

Peter Scholtes identified ten behaviours (have you noticed ho it's always ten, never nine or eleven?) which commonly create problems in teams. Which are the three out of the four shown, which are genuine Scholte terms to describe these undesirable behaviours?

Options:
A.

Feuding

B.

Plops

C.

Jousting

D.

Wanderlust

Questions 34

Which of the following is a qualitative key performance indicator?

Options:
A.

To increase on-time in-full deliveries by 40%

B.

To reduce costs by 10% over a year

C.

To improve customer relationships by 20%

D.

To reduce the defect rate to below 25%

Questions 35

Fabrizio created a contract for his supplier which included various contract terms. One term that Fabrizio included stated that "as agreed the price of each pencil is $1.00." Which of the following options describes this term?

Options:
A.

An incoterm

B.

An implied term

C.

An express term

D.

A variable term

Questions 36

In the Kubler-Ross Change Curve, which of these comes second?

Options:
A.

Shock

B.

Integration

C.

Denial

D.

Depression

Questions 37

Which of the following departments would be both internal customers and internal suppliers of an organisational procurement function? Select all that apply.

Options:
A.

Accounting and finance

B.

Legal department

C.

Human resources

D.

Information and communications technology

Questions 38

Where an organisational internal customer / user deliberately circumvents the procurement function, and buys from an external supplier without following due procedure. This is commonly called:

Options:
A.

Compliant spend

B.

Tail spend

C.

Iceman spend

D.

Maverick spend

Questions 39

Kotter and Schlesinger suggested six approaches to organisational change. One approach is based on the idea that people don’t really understand, and by increasing their understanding, commitment could be won. This relatively soft approach to change is called:

Options:
A.

Participation

B.

Education

C.

Facilitation

D.

Coercion

Questions 40

The purpose of model form contracts is to provide an organisation with an off-the-shelf contract agreement, the terms of which should not be amended by the parties. Is this statement true?

Options:
A.

No, model form contracts do not include any standard terms and conditions

B.

Yes, model form contracts include mandatory terms required and any specific terms can be included after the contract is signed

C.

No, model form contracts are designed to provide a baseline structure that parties can use to agree contract terms

D.

Yes, model form contracts are designed to offer pre-agreed terms to remove the need to negotiate

Exam Code: L3M4
Certification Provider: CIPS
Exam Name: Team Dynamics and Change
Last Update: Jul 15, 2025
Questions: 150