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Free CIMA P3 Practice Exam with Questions & Answers | Set: 9

Questions 81

M, a manufacturing company, has had some problems with defects in one of the main products it produces. This product has been made by the company for many years and is very profitable. Last month it had over 300 defects reported by customers which is more than 15% of products sold. This is a reputation risk for M and is also affecting profitability.

Which of the following controls could M introduce to reduce defects and also increase profitability?

Options:
A.

M could increase the number of quality control staff.

B.

M could introduce a procedure where quality control staff sign a form at the end of each day to say they have examined 1 in 10 products for defects and they are satisfied with the quality.

C.

The production director could examine one in every 10 products and sign a form to say they are satisfactory.

D.

M could service machinery at least once a month as recommended by the machinery supplier.

E.

M could check all employees qualifications to ensure they are qualified for their jobs.

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Questions 82

Which THREE of the following are true with regard to managing the changeover from an old to a new computer system?

Options:
A.

Pilot changeover moves the simplest part of the business to the new system first

B.

Parallel running involves keeping the old system running normally until certain data retention criteria are met or confidence is gained, while the new system deals with the new workload Data input is usually earned out on both systems

C.

All methods of changeover carry high risk and it is the preparation consideration of data compatibility and data cleansing before the changeover which has the biggest impact on the smoothness of the transition

D.

Phased changeover moves individual portions of the business to the new system one at a time

E.

Direct changeover, or big bang, is only used when the systems are significantly different such that comparing the outputs of the two systems is largely irrelevant

F.

Phased changeover is the safest and slowest method of changeover

Questions 83

The board of OKN is considering an investment opportunity that will require the company to borrow a large amount in month 10 of the current financial year and to invest it immediately in property, plant and equipment. This investment has a positive net present value that justifies the risk, but the directors are reluctant to invest in the project.

Why might the directors be reluctant?

Options:
A.

The return on capital employed for the year will be reduced if the investment is made.

B.

The return on capital employed for the year will be increased if the investment is made.

C.

The year's profit will be depressed by the amount of the investment.

D.

Future profits will be depressed.

Questions 84

COM is a well established company in the construction industry The company was founded by the Mac family 30 years ago and several family members still serve on the Board The company obtained a listing five years ago The Board has an appropriate balance between executive and non-executive members It also has audit remuneration and nomination committees The average age of board members is 68

COM is profitable but profit margins have been falling steadily and this year's revenues are lower than it was achieved last year The Board recognis thai it does not have a long term strategy in place and has been losing business to newer, more aggressive competitors

Which THREE of the following statements are correct?

Options:
A.

The remuneration committee should consider incentives such as share options to encourage the Board to focus on COM's long term strategy

B.

The nomination committee should have had a succession plan in place for directors.

C.

The nomination committee should be operating for the benefit of the directors.

D.

The audit committee should have alerted the Board to the impact of falling profit margins

E.

The non-executive directors should have challenged the lack of long term strategic planning

Questions 85

Which of the following is NOT a financial risk.

Options:
A.

Selling goods on credit terms.

B.

Taking out variable rate loans to finance short term investments.

C.

Sourcing raw materials overseas to manufacture goods.

D.

Global warming.

Questions 86

DFG's call centre budgets four minutes for its operators to deal with a customer's enquiry and conclude the call. Team leaders are evaluated on the basis of the average call length.

Simone is a team leader. Her team's average call length is five minutes and 30 seconds. Simone accepts full responsibility. She encourages her team members to check that the customer is satisfied before concluding the call.

On investigation, it was discovered that 2% of the customers who dealt with Simone's team had to call DFG again within seven days. Other teams had an average of 25% of customers call back within seven days because their first call had not fully resolved their problem.

Which of the following statements are true?

Options:
A.

The use of average call length may be leading to dysfunctional behaviour.

B.

Simone is in breach of call centre policy.

C.

It would be better to evaluate team leaders on the basis of multiple criteria.

D.

Team leaders should be responsible for setting policy on performance measurement within the call centre.

E.

Average call length should be replaced with the average rate of return calls as the primary performance measure for team leaders.

Questions 87

A US company has to pay £500,000 for a new machine.

You have the following information on currencies.

EUR 1 = £1.2300

EUR 1 = USD 1.6200

What is the cost of the machine in USD?

Give your answer to the nearest $.

Options:
Questions 88

B, a construction company, has a policy of carrying out a post completion audit on every construction project undertaken where the value exceeds $1 million.

What is the role of the post completion audit?

Options:
A.

To reward staff and celebrate success.

B.

To signify the end of the project.

C.

To highlight what can be done to improve similar future projects.

D.

To apportion blame for things not done well.

Questions 89

HWG is a large company which grows and processes coffee The coffee is sold to supermarkets, branded with their names for sale as "own brand" products HWG brands and packages the coffee using the supermarkets' own designs

HWG's directors are considering a strategic proposal to develop a range of coffees to be sold under a brand that HWG will develop

Which TWO of the following should the directors consider as part of their strategic analysis?

Options:
A.

The design of packaging for the new brand

B.

The reaction of the supermarkets who currently buy coffee from HWG

C.

The sales volume forecast for the new coffee

D.

The choice of name for the new brand

E.

Recruiting a marketing firm to advertise the new coffee

Questions 90

The list below has duties performed by risk managers and internal auditors. Show who would carry out the duties assuming the company has both risk managers and internal auditors.

P3 Question 90

Options: