Free Apple Apple-Device-Support Practice Exam with Questions & Answers | Set: 3

If a USB device isn’t in Finder or Disk Utility, System Information > Hardware > USB lists all connected USB devices, confirming physical detection.

Option A: Volumes shows mounted disks, not unmounted USB.

Option C: Storage shows used space, not hardware.

Option D: Device Management isn’t a setting.

Rapid Security Response delivers urgent security patches between major updates, enhancing protection without a full OS upgrade.

Option B: Notifications aren’t part of this.

Option C: App downloads aren’t restricted.

Option D: No report is displayed.

App Tracking Transparency (iOS 14.5+) prompts apps to request permission for cross-app/website tracking via IDFA.

Option B: Safety Check manages sharing.

Option C: Warns about content, not tracking.

Option D: Private Browsing is Safari-specific.

Recovery Lock (MDM feature on supervised Macs) requires entering the recoveryOS password at the Recovery prompt to access macOS Recovery.

Option A: Startup Disk doesn’t handle this.

Option B: Service isn’t needed.

Option D: Bypass Key isn’t a standard term here.

The Option-Command-Esc shortcut opens the Force Quit Applications window on macOS, listing active apps and allowing termination of unresponsive ones.

Option A: Option-Control-power manages power options.

Option B: Control-Command-power restarts the Mac.

Option D: Control-Command-Esc isn’t valid.

In Settings > Privacy & Security > Location Services , toggle “Precise Location” off per app to limit to approximate location.

Option A: General doesn’t host this.

Option B: Apps don’t edit this internally.

Option C: Reinstalling resets, not limits.

iCloud backups require the device to be on Wi-Fi, locked, and charging—ensuring minimal disruption.

Option A: Full charge isn’t needed; iCloud Backup is in Settings > [user name] > iCloud .

Option C: Unlocked prevents backup.

Option D: No “General > Backup” path.

To start Apple Diagnostics on a Mac, shut it down, then press the power button and immediately hold Command-D until diagnostics begin (progress bar appears). This works on Intel and Apple silicon Macs (post-startup options on silicon).

Option A: Option-D starts Internet Diagnostics (older Macs), not standard Diagnostics.

Option B: Command-Option-D isn’t a valid combo.

Option D: Shift-D isn’t used.

AirDrop typically requires Wi-Fi proximity. Enabling Use Cellular Data (Settings > General > AirDrop) in iOS 18 allows transfers to complete over cellular if devices move out of Wi-Fi range.

Option B: Handoff is for app continuity, not AirDrop.

Option C: Bringing Devices Together enhances discovery, not range.

Option D: VPN doesn’t extend AirDrop.

Health and Activity data on an iPhone is sensitive and tied to the Health app, which includes information like steps, workouts, and medical records. When backing up an iPhone to a Mac, this data is included only if the backup is encrypted. An encrypted backup, created using a password in Finder (macOS Catalina and later) or iTunes (older macOS versions), securely stores Health and Activity data alongside other sensitive information like saved passwords. If the user restored from an unencrypted backup, Health and Activity data would not be included, as unencrypted backups exclude this data by design for privacy reasons.

Option A is incorrect because the backup process doesn’t allow selective exclusion of Health and Activity data during creation; it’s an all-or-nothing inclusion with encryption.

Option B is incorrect because Health and Activity data is backed up to a computer if the backup is encrypted.

Option D is incorrect because the restore process doesn’t offer an option to deselect specific data types like Health and Activity; the backup either includes it (if encrypted) or doesn’t (if unencrypted). This behavior is consistent across iOS versions, including iOS 18 in 2025. For official confirmation, refer to Apple’s support article " What does iCloud back up? " (support.apple.com/HT207428) and " Back up iPhone using your Mac " (support.apple.com/HT201352), which note that Health data requires encryption.