Free Apple Apple-Device-Support Practice Exam with Questions & Answers | Set: 2

Forgotten encrypted backup passwords can’t be recovered.Reset All Settings(Settings > General > Transfer or Reset iPhone) clears the old backup password link, allowing a new encrypted backup with a new password on the same Mac.

Option B: Different Mac isn’t necessary.

Option C: Network reset doesn’t affect backups.

Option D: Restarting doesn’t clear the password.

Option A: Correct—resets backup access.References: Apple Support - "If you forget your encrypted backup password" (support.apple.com/HT205220).

MDM can automate Setup Assistant, skipping screens (e.g., Apple ID, Terms) for managed devices enrolled in Apple School Manager/Business Manager.

Option A: Activation failure halts setup, not skips screens.

Option B: Release prevents MDM control, not skips.

Option D: No “Skip all” option exists.

Option C: Correct—MDM streamlines setup.References: Apple Support - "MDM Overview" (support.apple.com/HT204142).

System extensions on macOS (e.g., kernel extensions pre-Sonoma, replaced by system extensions) may trigger alerts if they’re unsigned, blocked by Gatekeeper, or incompatible. The alert typically suggests the extension is unapproved or failed to load. The best action is tocontact the developerfor support, as they can provide an updated, signed version or instructions to resolve the issue.

Option A (System Information) shows extension details but can’t notarize them—Apple’s notarization is developer-side.

Option C (Migration Assistant) transfers data, not updates extensions.

Option D (Safe Mode) disables extensions but doesn’t fix the alert.

Option B is proactive and aligns with Apple’s advice. See "If a system extension won’t load" (support.apple.com/HT210999).

InSettings > Wi-Fi, tapping a network’s info (i) shows theAuto-Jointoggle. Disabling it prevents the iPhone from automatically connecting to that network, even if previously joined.

Option A: Ask to Join Networks prompts for new networks, not known ones.

Option B: Auto-Link isn’t an iOS setting.

Option C: Preferred Networks isn’t a toggleable option.

Option D: Correct—controls auto-connection.References: Apple Support - "Join a Wi-Fi network on iPhone" (support.apple.com/HT202831).

Health and Activity data on an iPhone is sensitive and tied to the Health app, which includes information like steps, workouts, and medical records. When backing up an iPhone to a Mac, this data is included only if the backup is encrypted. An encrypted backup, created using a password in Finder (macOS Catalina and later) or iTunes (older macOS versions), securely stores Health and Activity data alongside other sensitive information like saved passwords. If the user restored from an unencrypted backup, Health and Activity data would not be included, as unencrypted backups exclude this data by design for privacy reasons.

Option A is incorrect because the backup process doesn’t allow selective exclusion of Health and Activity data during creation; it’s an all-or-nothing inclusion with encryption.

Option B is incorrect because Health and Activity dataisbacked up to a computer if the backup is encrypted.

Option D is incorrect because the restore process doesn’t offer an option to deselect specific data types like Health and Activity; the backup either includes it (if encrypted) or doesn’t (if unencrypted).This behavior is consistent across iOS versions, including iOS 18 in 2025. For official confirmation, refer to Apple’s support article "What does iCloud back up?" (support.apple.com/HT207428) and "Back up iPhone using your Mac" (support.apple.com/HT201352), which note that Health data requires encryption.

AirDrop typically requires Wi-Fi proximity. EnablingUse Cellular Data(Settings > General > AirDrop) in iOS 18 allows transfers to complete over cellular if devices move out of Wi-Fi range.

Option B: Handoff is for app continuity, not AirDrop.

Option C: Bringing Devices Together enhances discovery, not range.

Option D: VPN doesn’t extend AirDrop.

Option A: Correct—extends capability.References: Apple Support - "Use AirDrop" (support.apple.com/HT204144).

InSystem Settings > Network > Ethernet > Details, the DNS tab lets you remove manual DNS entries on macOS.

Option A: No “DNS Management” exists.

Option B: “Advanced” was pre-Ventura; now it’s “Details.”

Option C: No “Restore Defaults” option.

Option D: Correct—current UI term.References: Apple Support - "Change DNS settings on Mac" (support.apple.com/HT202068).

MDM can defer or block iOS updates, hiding them fromSettings > General > Software Updateon managed devices.

Option B: Lockdown Mode restricts features, not updates.

Option C: Storage affects install, not visibility.

Option D: Wi-Fi config doesn’t hide updates.

Option A: Correct—MDM control.References: Apple Support - "MDM software updates" (support.apple.com/HT204142).

The Activity Monitor Dock icon can display real-timeNetwork Usage(e.g., data sent/received) if set inView > Dock Icon.

Option A: Storage is in System Settings > General > Storage.

Option B: Wi-Fi details are in Network settings.

Option D: Hardware is in System Information.

Option C: Correct—network is monitorable.References: Apple Support - "Use Activity Monitor" (support.apple.com/HT201464).

Managed Lost Mode(via MDM) locks a supervised iPad and displays a custom message, securing data remotely.

Option A: Activation Lock is preventive, not immediate.

Option C: Find My isn’t MDM-managed this way.

Option D: User action isn’t possible if missing.

Option B: Correct—MDM-specific solution.References: Apple Support - "MDM Lost Mode" (support.apple.com/HT204142).