Free APMG-International AgilePM-Foundation Practice Exam with Questions & Answers | Set: 5

Statement 1: Incorrect. Non-verbal communication refers to gestures, facial expressions, and body language, which cannot be captured in written form.

Statement 2: Correct. Actions, such as behavior during change or leading by example, can convey powerful messages without verbal communication.

Key AgilePM Concepts Referenced:

Non-Verbal Communication in Engagement: AgilePM Handbook, Chapter 4, Section 4.4.

The Product Owner is value steward and single ordering voice for the product backlog. Their accountability is to maximize value from the team’s work by clarifying outcomes, ordering backlog items, and ensuring transparency of goals, acceptance criteria, and readiness. They continuously engage customers and stakeholders, translate learning into backlog adjustments, and make scope trade-offs that protect time, cost, and quality. The Product Owner does not approve technical fitness (that sits with technical leadership and agreed quality criteria) nor manage a baselined delivery plan in a command-and-control sense; plans are living forecasts shaped by empirical evidence. Team effectiveness coaching belongs to the Scrum Master. By holding outcome accountability while collaborating closely with delivery and business roles, the Product Owner ensures increments align to strategy, benefits, and the evolving Business Case—precisely what option B states.

Statement 1: Correct. Diverse teams bring varied perspectives, which enhances creativity and innovation. AgilePM highlights the importance of leveraging diversity for better outcomes.

Statement 2: Correct. Diverse teams approach problems from multiple angles, resulting in more thorough decision-making. However, this often requires additional time to align perspectives.

Key AgilePM Concepts Referenced:

Team Collaboration: AgilePM Handbook, Chapter 5, Section 5.3.

Feedback and Coaching: Sponsors play a critical role in change, and change managers support them by providing feedback and coaching to help them lead effectively. This builds their confidence and ensures alignment with the change vision.

Other Options:

A: Sponsors should prepare the vision themselves.

B: Sponsors themselves lead commitment-building efforts.

D: Protecting sponsors isn’t an effective strategy; engaging them is key.

Key AgilePM Concepts Referenced:

Sponsor Engagement: AgilePM Handbook, Chapter 6, Section 6.2.

Transparency: Sharing the rationale and timeline for change ensures openness and builds trust among stakeholders. Transparency is fundamental to managing expectations and mitigating resistance.

Other Options:

Inclusivity: Focuses on ensuring all voices are heard.

Connectivity: Refers to fostering relationships.

Empathy: Relates to understanding others’ feelings, not information sharing.

Key AgilePM Concepts Referenced:

Transparent Communication: AgilePM Handbook, Chapter 4, Section 4.2.