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Free ServiceNow CIS-EM Practice Exam with Questions & Answers | Set: 4

Questions 31

What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?

Options:
A.

The CMDB is a series of tables that contain only key hardware components located in critical paths within your platform that must be managed.

B.

The CMDB is a dynamic list that tracks both the CIs within your platform and the relationship between those items.

C.

All CIs stored in the CMDB must have an assigned IP address within your infrastructure.

D.

A CI is any component within your infrastructure that needs to be managed in order to deliver Services.

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Questions 32

Which is the best option to reduce latency issues when receiving events?

Options:
A.

Verify bucket field in em_event table > 0

B.

Verify event_processor_job_count = 2

C.

Verify event_processor_job_count = 0

D.

Verify event_processor_enable_multi_node = 2

Questions 33

What does Operational Intelligence proactively identify before they cause service outages?

Options:
A.

Missing CMDB data

B.

Defects

C.

Alert correlations

D.

Orphaned CIs

E.

Anomalies

Questions 34

How would you ensure the quality of data in your Configuration Management Database (CMDB) over time?

Options:
A.

Manually inventorying configuration items in the CMDB and eliminating duplicate configuration items (CIs)

B.

Only use the ServiceNow Discovery application to populate your CMDB

C.

Using only scripts to automatically monitor for and remediate duplicate configuration items (CIs)

D.

Having well-defined Identification, Reconciliation, and Relationship rules

Exam Code: CIS-EM
Certification Provider: ServiceNow
Exam Name: Certified Implementation Specialist-Event Management Exam
Last Update: Jul 10, 2025
Questions: 115