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Free ServiceNow CIS-EM Practice Exam with Questions & Answers | Set: 2

Questions 11

The correct regex to capture the name of the server in “the server webserver3.domain.com is down” would be:

Options:
A.

.*(\w+\.\w+\.\w+).*

B.

The server (.*)\s.*

C.

.*\s(\w+\.\w+\.\w+).*

D.

the server (.*).*

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Questions 12

What is Event Management licensing based on?

Options:
A.

The number of unique nodes that can send events to the instance

B.

The number of connectors and listeners it will collect data from

C.

The number of connectors it will collect data from

D.

The number of CIs in the CMDB that it will be monitoring

Questions 13

Processing on an event will create a state of error if what value is not set?

Options:
A.

Node

B.

Source

C.

Severity

D.

Message Key

E.

Resource

Questions 14

What is the primary benefit of using Now Assist for ITOM?

Options:
A.

It decreases the number of alerts generated

B.

It reduces the need for licensing and store app installations

C.

It provides an analysis in summary in easy-to- understand language

D.

It eliminates the need for IT operators

Questions 15

You have a system configured with a MID Web Server using Basic authentication to enable Operational Management Intelligence (OI) to push raw metric data to the MID Server. No data is getting through to the MID Server.

What is the most likely cause of the issue?

Options:
A.

The MID Web Server needs to be Restarted

B.

The MID Web Server needs to be Started

C.

An invalid secret key is being passed in the header information of the URL for the REST request

D.

An invalid password is set in the MID Web Server Context

Questions 16

If the Message Key is not populated, the default value is created from which fields?

Options:
A.

Source, type. node, resource, and metric name

B.

Source, source instance, node, and resource

C.

Source, type. node, and metric name

D.

Source, source instance, node, and type

E.

Source, type. node, resource, and time of event

Questions 17

Within the ServiceNow IT Operations Management solution set, which statement most accurately describes what Event Management is?

Options:
A.

The process responsible for defining, analyzing, planning, measuring, and improving all aspects of the availability of IT services

B.

The process responsible for ensuring the capacity of IT Services and IT infrastructure is able to deliver agreed upon service level targets in a cost-effective manner

C.

The process responsible for recovery action and planning through machine learning

D.

The process responsible for monitoring all abnormal occurrences throughout the IT infrastructure, allowing for normal operations, and detecting and escalating exception conditions

Questions 18

When creating event rules, is it best practice to create:

Options:
A.

Two rules for every event

B.

As many rules as possible

C.

As few rules as possible

D.

One rule for every event

Questions 19

If events are not matching to alerts as you would like, what field should be changed?

Options:
A.

Resource

B.

Message Key

C.

Node

D.

Metric Name

Questions 20

Which attribute correlates multiple events to one alert?

Options:
A.

Additional_info

B.

Message_key

C.

Metric_name

D.

Short_description

Exam Code: CIS-EM
Certification Provider: ServiceNow
Exam Name: Certified Implementation Specialist-Event Management Exam
Last Update: Jul 20, 2025
Questions: 115