Free ServiceNow CAD Practice Exam with Questions & Answers | Set: 5

"A table that extends another table is called a child class, and the table it extends is the parent class" - this is about halfway down in this link below: https://docs.servicenow.com/en-US/bundle/tokyo-platform-administration/page/administer/table-administration/concept/table-extension-and-classes.html

Flow Designer is a graphical tool that allows users to automate processes in ServiceNow without coding. The following are supported by Flow Designer:

Call a subflow from a flow. This is a feature that allows users to invoke a subflow, which is a reusable unit of logic, from a flow. This can help simplify complex flows and avoid duplication of logic.

Use Delegated Developer. This is a feature that allows administrators to delegate the development and maintenance of flows and actions to users who are not administrators. This can help distribute the workload and empower non-admin users to create automations.

Run a flow from a MetricBase Trigger. This is a feature that allows users to trigger a flow based on a MetricBase query, which is a way of analyzing time-series data in ServiceNow. This can help automate actions based on data trends and patterns.

The following is not supported by Flow Designer:

Test a flow with rollback. This is not a feature of Flow Designer, but of Automated Test Framework (ATF), which is a tool that allows users to create and run automated tests on ServiceNow applications and features. ATF supports testing flows with rollback, which means reverting any changes made by the flow during the test execution. References: Flow Designer, Automated Test Framework

https://developer.servicenow.com/dev.do#!/learn/courses/tokyo/app_store_learnv2_flowdesigner_tokyo_flow_designer/app_store_learnv2_flowdesigner_tokyo_notifications_in_flow_designer/app_store_learnv2_flowdesigner_tokyo_inbound_email_and_flows

"By default, the system generates a watermark label at the bottom of each notification email to allow matching incoming email to existing records." https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/administer/notification/concept/c_WorkingWithWatermarks.html

In the Automated Test Framework (ATF) of ServiceNow, the "Impersonate" test step is used to simulate actions as a specific user. This is crucial for testing functionalities that depend on user roles, permissions, or specific user contexts.

Key Points:

Purpose: The "Impersonate" step allows the test to execute subsequent steps as if performed by the specified user, ensuring that role-based permissions and access controls are accurately tested.

Usage: To add an "Impersonate" step:

Open your test in ATF.

Click on "Add Test Step."

Select "Impersonate User."

Choose the user you want to impersonate for the test.

Considerations: Ensure that the user being impersonated has the necessary roles and permissions for the actions being tested. Additionally, be aware that impersonation affects both server-side and client-side operations during the test.

Flow Designer variables can store record data and complex data using the following data types:

Integer: A whole number that can be used in mathematical operations.

Array: A collection of items that can be accessed by their index or iterated over using a For each action.

String: Any kind of text, such as email addresses or the text contents of a file.

Define and Use Data Types in a Flow (Flow Designer)

Variable data types - Power Automate | Microsoft Learn

Product Documentation | ServiceNow

The steps to import new data into ServiceNow from a spreadsheet are: Load Data, Create Transform Map, Run Transform. Load Data is the process of uploading the spreadsheet file and creating an Import Set table that contains the data to be imported. Create Transform Map is the process of defining how the fields from the Import Set table map to the fields of the target table in ServiceNow. Run Transform is the process of executing the Transform Map and copying the data from the Import Set table to the target table. Reference: Import sets, Transform maps

Checkbox tooltip: "Show this module when the user has the specified roles. Otherwise the user must have the roles specified by both the application menu and the module."

The following is true for the Override application menu roles configuration option when configuring a module:

Users with the module role but without access to the application menu access the module. This is true because the Override application menu roles option allows users to bypass the application menu role requirement and access the module directly if they have the module role. For example, if a module has the itil role and the Override application menu roles option enabled, and the application menu has the admin role, then a user who has the itil role but not the admin role can still access the module.

The following are not true for the Override application menu roles configuration option when configuring a module:

Self-Service users can access the module even though they do not have roles. This is false because the Override application menu roles option does not grant access to the module to users who do not have any roles. Self-Service users are users who do not have any roles assigned to them and can only access the Self-Service portal and the Knowledge Base. To access the module, users need to have at least the module role.

Admin is given access to the module even if Access Controls would ordinarily prevent access. This is false because the Override application menu roles option does not override the Access Control (ACL) rules that apply to the module. Access Control rules are used to restrict the access to the data and functionality of the ServiceNow platform based on the user’s roles and conditions. Admin is a role

In ServiceNow, when importing data from external sources, the data is first loaded into an Import Set table, which acts as a staging area. To move this data into an existing ServiceNow table (known as the target table), a Transform Map is used. A Transform Map is a set of field mappings that define the relationships between fields in the Import Set table and fields in the target table. This mapping ensures that data is accurately transformed and transferred to the correct fields in the target table during the import process. Therefore, the correct answer is C. Transform Map.

The other options are not related to this specific function:

A. Business Service Management Map: This is not a standard term used in the context of data import and transformation in ServiceNow.

B. Data Sources: These define the origin of the data being imported but do not handle the field mapping between Import Set tables and target tables.

D. Schema Map Relationship Builder: This tool visualizes the relationships between tables in the database schema but is not used for mapping fields during data transformation.

For more detailed information, refer to the official ServiceNow documentation on Transform Maps.

The source control operation used to store local changes on an instance for later application is called a stash. A stash is a temporary storage area for uncommitted changes that are not ready to be pushed to a remote repository. Developers can use stashes to save their work in progress without committing it to the local repository or discarding it. Stashes can be applied later to restore the changes to the working directory, or dropped if they are no longer needed. References: [ServiceNow Docs - Stash local changes], [ServiceNow Docs - Source control]