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Free SAP C_C4H51_2405 Practice Exam with Questions & Answers | Set: 2

Questions 11

Which data is replicated from SAP Service Cloud to SAP Field Service Management?

Options:
A.

Installed base

B.

Registered product

C.

Account hierarchy

D.

Ticket hierarchy

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Questions 12

Which of the following apply to scoping and fine-tuning? Note: There are 2correct answers to this question.

Options:
A.

The activity list is automatically generated by the system based on your scoping decisions.

B.

Fine-tuning is the process of generating the activity list byAnswer:ing que-stions about which business processes will be implemented.

C.

Scoping is a prerequisite to enable users to export reports to Microsoft Excel.

D.

Scoping is the process of matching your individual business requirements to predefined solution capabilities.

Questions 13

Which option can an administrator use to limit the end user's control of the user interface?

Options:
A.

Workflow Action: Manual Field update

B.

Disable Personalization

C.

Maintain Page Layout

D.

Code List Restriction

Questions 14

Which of the following API types does SAP recommend to use to achieve clean core integrations? Note: There are 2correct answers to this question.

Options:
A.

IDoc

B.

OData

C.

RFC

D.

SOAP

Questions 15

Which objects can be assigned in the covered objects facet of a contract? Note: There are 2correct answers to this question.

Options:
A.

Account

B.

Products

C.

Categories

D.

Installed base

Questions 16

Which objects and settings can be used to determine a service ticket processing team? Note: There are 2correct answers to this question.

Options:
A.

Determination of involved parties

B.

SLA Determination

C.

Party roles

D.

Delegation rules

Questions 17

Which actions are required to allow contract management in SAP Service Cloud? Note: There are 2correct answers to this question.

Options:
A.

Activate Service Contract Management in scoping

B.

Activate Create Contracts in the Detail view

C.

Use fine-tuning to manage the numeric range for contracts

D.

Use fine-tuning to activate Service Contract Management

Questions 18

Which tools can you use to create new accounts in SAP Service Cloud? Note: There are 2correct answers to this question.

Options:
A.

Data Workbench

B.

Workflow rules

C.

Mass Change Account Data

D.

Manual migration

Questions 19

Which actions are necessary to use installed bases in service tickets? Note: There are 2correct answers to this question.

Options:
A.

A customer needs to be assigned to the installed base.

B.

The installed base must be set to active status.

C.

An active service contract must be added to the installed base.

D.

At least one registered product must be assigned to the installed base.

Questions 20

What are some SAP recommended guiding principles to achieve clean core operations? Note: There are 3correct answers to this question.

Options:
A.

Establish regular housekeeping tasks and procedures.

B.

Define roles and responsibilities as part of a process transformation office.

C.

Establish release management.

D.

Integrate clean core practices in the end-to-end value process chain.

E.

Establish an organizational structure, technical foundation, and transformation methodology for clean core.

Exam Code: C_C4H51_2405
Certification Provider: SAP
Exam Name: SAP Certified Associate - Implementation Consultant - SAP Service Cloud
Last Update: Jul 15, 2025
Questions: 80

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