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Free SAP C_C4H51_2405 Practice Exam with Questions & Answers | Set: 3

Questions 21

What steps must you take to set up SAP Knowledge Central by NICE as your knowledge base? Note: There are 2correct answers to this question.

Options:
A.

Create a Web service with SAP Knowledge Central by NICE.

B.

Create knowledge base articles in SAP Service Cloud.

C.

Configure the relevantquestionin scoping.

D.

Create a validation rule.

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Questions 22

Which of the following are benefits of ticket hierarchies in SAP Service Cloud? Note: There are 2correct answers to this question.

Options:
A.

You can link multiple tickets to a customer hierarchy using the Grouping feature.

B.

You can change the status of multiple sub-tickets from the main ticket.

C.

Changing the customer in the main ticket updates the customers in the related sub-tickets.

D.

Opening the main ticket allows you to see all the connected sub-tickets.

Questions 23

Which master data is synchronized bidirectionally between SAP S/4HANA and SAP Service Cloud?

Options:
A.

Account

B.

Product

C.

Account hierarchy

D.

Employee

Questions 24

You want to create a maintenance plan for a vehicle check at 10,000 kilometers or 12 months. What schedule condition and schedule type do you use?

Options:
A.

Absolute, counter-based

B.

Alternating, time and counter-based

C.

One time - no condition, time and counter-based

D.

One time, time and counter-based

Exam Code: C_C4H51_2405
Certification Provider: SAP
Exam Name: SAP Certified Associate - Implementation Consultant - SAP Service Cloud
Last Update: Jul 15, 2025
Questions: 80

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