Free Salesforce Mule-Dev-202 Practice Exam with Questions & Answers

To update the Last Order Date custom field on the related account when an order is marked complete in Salesforce, the best practice is to use a record-triggered flow:

Create a Record-Triggered Flow:

Use Salesforce Flow to create a record-triggered flow on the Order object.

Set the flow to trigger when a record is updated (specifically, when the order status is updated to complete).

Update the Related Account:

In the flow, use a Get Records element to fetch the related Account record.

Use an Update Records element to update the Last Order Date custom field on the related Account with the date the order was marked complete.

This approach ensures that the data remains within Salesforce and is updated immediately as part of the same transaction, providing a robust and efficient solution.

To create a project skeleton that developers can use as a starting point for API implementations with Anypoint Studio, the best approach is to use a MuleSoft application template:

MuleSoft Application Template:

A MuleSoft application template includes key components and configurations that follow best practices. It provides a consistent starting point for new projects, ensuring that all developers adhere to the same standards.

Benefits:

Using a template helps enforce best practices, reduces the setup time for new projects, and ensures consistency across different implementations.

Publishing to Anypoint Exchange:

Once the template is created, it can be published to Anypoint Exchange where it is accessible to the entire development team. Developers can then use this template to kickstart their API projects, ensuring a uniform approach across the organization.

Develop System API for Loyalty System:The first step is to develop a new System API that integrates with the Loyalty system. This API will handle communication with the external system via the provided HTTP endpoint.

To structure the automated process to meet the given criteria, the following approach is recommended:

MuleSoft Composer Flow Triggers on Record Creation:

Use MuleSoft Composer to create a flow that is triggered when a new record is created in Salesforce. This is done by setting up a trigger event in MuleSoft Composer that listens for new record creation events in Salesforce.

Call the RPA Process:

Once the flow is triggered, it should call the pre-existing RPA process. MuleSoft Composer can invoke MuleSoft RPA bots, and you can pass the necessary data from the Salesforce record to the RPA process.

The RPA process will include the User Task for data integrity purposes.

Use the RPA Process Output to Create a Record in NetSuite:

After the RPA process completes, the MuleSoft Composer flow can capture the output from the RPA process.

The same MuleSoft Composer flow will then use this output to create a record in NetSuite, ensuring a seamless data transfer and process automation.

When an RPA process involves a User Task that can take a significant amount of time (up to 24 hours) to complete, it is best to use a follow-up mechanism to handle the results once the process is finished:

Second MuleSoft Composer Flow:

Create a second MuleSoft Composer flow that is triggered when the RPA process completes. This ensures that the first flow is not held up while waiting for the long-running RPA process to finish.

The second flow can start based on an event, such as the completion status of the RPA process, ensuring timely and efficient processing of the results.

Trigger Mechanism:

Configure the RPA process to notify MuleSoft Composer when it is complete, possibly using a REST API or another integration method.

Best Practices:

This approach adheres to best practices by keeping flows modular and focused on specific tasks, making them easier to manage and troubleshoot.

To connect a Salesforce flow to external APIs, follow these steps:

Create Named Credentials in Salesforce:

Named Credentials in Salesforce simplify the authentication process by storing the URL and authentication details needed to call the external service. Set up Named Credentials for both NTO and AnyAirlines APIs.

Navigate to Salesforce Setup > Named Credentials > New Named Credential.

Enter the details for NTO API, including the endpoint URL and authentication settings.

Repeat the process for the AnyAirlines API.

Create External Services in Salesforce:

External Services allow you to register the external APIs with Salesforce so that they can be invoked from a flow.

Navigate to Salesforce Setup > External Services > New External Service.

Use the OpenAPI/Swagger or RAML specification files provided by NTO and AnyAirlines to register their APIs.

This step involves importing the API specifications and configuring the services, which will be used in the flow.

Use an Action Element in Salesforce Flow:

Within Salesforce Flow, use the Action element to call the external services that were registered.

This involves adding an Action to your flow and selecting the appropriate External Service action that corresponds to the API method you want to invoke.

Symbol Meaning:The symbol shown is a diamond with an "X" inside, which represents an exclusive gateway in BPMN (Business Process Model and Notation). This gateway is used to control the flow of the process based on certain conditions or circumstances.

Create Connections:To test flows with data in multiple non-production environments, creating connections to each environment within the MuleSoft Composer UI is necessary. This allows the Composer to access and manipulate data across different environments, ensuring comprehensive testing.

RAML Definition Creation:The first step in creating a new API as per MuleSoft best practices is to create a RAML (RESTful API Modeling Language) definition in the Design Center. This step is critical as it outlines the API's structure, endpoints, methods, and data types, providing a clear blueprint for subsequent development.

To ensure the "Review Quote" work item is assigned to the correct Salesforce user within the team of technical writers, the following approach can be used:

Creating a Group:

Create a Group in Salesforce that includes all the technical writers who are eligible to perform the "Review Quote" work item. This group acts as a collective resource pool.

Assigning the Work Item to the Group:

When the "Review Quote" work item is created in Flow Orchestration, assign it to the group rather than an individual user. Salesforce will then allow any available technical writer within the group to pick up and complete the task.

Ensuring Flexibility and Availability:

This method ensures that the work item can be completed by any technical writer in the team, providing flexibility and improving the chances of timely completion by utilizing the group's collective availability.