Free Salesforce Marketing-Cloud-Email-Specialist Practice Exam with Questions & Answers | Set: 3

When the file delivery cadence changes to multiple times a day, it is efficient to replace the existing schedule-based automation with a File Drop automation. This setup triggers the automation whenever a file matching a specific filename pattern is dropped into the SFTP, thereby minimizing network usage and ensuring timely processing of the files as they are received.

To improve emaildeliverability, it is effective to scale back sending to specific ISPs where issues have been identified. This approach helps in maintaining a good sender reputation and avoiding potential blocks or filtering by the ISPs. By reducing the sending volume toproblematic ISPs temporarily, you give the infrastructure time to resolve the issues, which can then help improve overall deliverability rates. Reference:Salesforce Marketing Cloud Documentation on Email Deliverability Best Practices.

To easily track the performance of Northern Trail Outfitters' (NTO) interest and profile data capture journeys, the marketers should define a goal for each journey. Defining a goal in Journey Builder allows marketers to set specific outcomes they want to measure, such as form submissions or purchases. This enables them to evaluate the conversion rates and overall effectiveness of the journeys by comparing the actual results against the set goals.

To import the Not Sent extract into a data extension and use it as an exclusion audience, the correct sequenceof steps in Automation Studio involves:

Tracking Extract to get the Not Sent data,

File Transfer to move the extracted file to the safehouse or appropriate location,

Subject and Preheader Validation is a feature in Salesforce Marketing Cloud that checks for common issues in the subject line and preheader text before an email is sent. This validation would alert users to potential problems, such as placeholder text like "[For APPROVAL]", helping to avoid sending emails with incorrect subject lines.

The Verification Activity in Automation Studio ensuresthat the steps within an automation are only executed when a certain condition is fulfilled. This activity is used to check for specific conditions or criteria, such as the presence of data in a file or the success of a previous step, before proceeding with the next step in the automation process. This ensures that subsequent steps are not executed on empty or incorrect data, preventing errors and ensuring data integrity.

Einstein Messaging Insights is a tool within Salesforce Marketing Cloud that leverages artificial intelligence to provide real-timeinsights and alerts about the performance of your email sends. It identifies anomalies and provides recommendations on how to improve engagement and deliverability. This tool helps marketers by automatically detecting any issues with email sends and offering actionable advice to rectify them. It is specifically designed to enhance the effectiveness of your email marketing campaigns through intelligent data analysis.

To honor the opt-in communication method of subscribers inJourney Builder, Northern Trail Outfitters (NTO) should create one Entry Source for each messaging channel (email and SMS). This ensures that the journey can differentiate and respect the preferred communication method of each subscriber based on how theyopted-in. Each entry source can then be used to trigger the appropriate welcome series content for the respective channel. Reference:Salesforce Marketing Cloud Documentation

Path Optimizer in Journey Builder allows marketers to test different paths within a journey based on various parameters. This tool helps in assessing theeffectiveness of different emails or other journey steps by comparing how different segments of the audience respond to each path.