Free Salesforce Industries-CPQ-Developer Practice Exam with Questions & Answers | Set: 4

Configuration/Validation Rules in Salesforce Industries CPQ do not strictly define relationships between two products, rather, they are used to ensure that the configurations within a quote or cart are valid. These rules are applied to validate individual product options or combinations, but do not establish direct relationships between separate products. Therefore, the statement is false.

In Salesforce Industries CPQ, context rules allow customization of interactions based on specific conditions in the CPQ process. The correct use cases supported by context rules include:

• A. If a customer qualifies for a promotion: Context rules can be used to determine if specific criteria are met for a customer to qualify for a promotion based on their attributes or interaction history.
• D. Requiring another product when a product is added to the cart: This scenario is supported where a context rule can specify that adding a particular product to a cart triggers the requirement to include another specific product, ensuring bundle compliance or cross-sell opportunities.

To ensure the Guided Selling cart moves the order to the next stage in Salesforce Industries CPQ, the "submit" action (J) is essential. This action is typically part of the workflow defined in the OmniScript or within the Guided Selling process, where it formally progresses the order after all necessary information has been captured and validated. The "submit" action is what triggers the order to move from the configuration or selection stage to final approval and processing stages.

References:

• Salesforce Industries CPQ Developer Documentation.
• Integration and process flow settings in Salesforce Industries CPQ.

When creating a pricing adjustment in Salesforce Industries CPQ, to ensure users understand why the price has been adjusted, a developer should: D. Include display text for the pricing adjustment: This ensures that whenever a pricing adjustment is applied, there is clear, descriptive text explaining the reason for the adjustment. This text is displayed to the user, providing transparency and clarity about the changes to the pricing.

Providing clear display text helps prevent confusion and improves customer satisfaction by making pricing dynamics transparent and understandable.

References:

• Salesforce CPQ User Experience Best Practices.
• Salesforce CPQ Developer Documentation on Pricing Adjustments.

In an attribute-based pricing matrix used in Salesforce Industries CPQ, the "Source Product Code" (A) is the key field used by the matching algorithm. This field uniquely identifies products, allowing the pricing matrix to apply the correct pricing rules based on the attributes associated with each specific product code.

References:

• Salesforce Industries CPQ Pricing Configuration Guide.
• Best practices for setting up attribute-based pricing in Salesforce Industries CPQ.

When users engage with the Guided Selling interaction in Salesforce Industries CPQ, they experience the following features: B. Step-by-step process to recommend and sell products: This is a core functionality of Guided Selling, providing a sequential, interactive process that guides users through the configuration and selling process. C. A way to launch the cart from an account or order: This integration allows users to easily transition from account or order details into the guided selling process with relevant context and data. D. Automatic totaling of products added to the cart: Automatically calculates totals as products are added or modified in the cart, providing immediate feedback on pricing changes and totals. E. Ability to edit items already placed in the cart: Users have the flexibility to modify product selections directly within the cart during the guided selling process.

These features are designed to streamline the selling experience, ensuring users have a dynamic and responsive interface that supports efficient sales processes.

References:

• Salesforce Industries CPQ User Guide.
• Salesforce training materials on Guided Selling functionalities.

Entity Filters in Salesforce Industries CPQ (formerly Vlocity CPQ) are not exclusively tied to a single Advanced Rule. Instead, they can be associated with multiple rules, depending on the complexity and needs of the configuration. This flexibility allows Entity Filters to be reused across different rules, enhancing efficiency and reducing redundancy in rule setup.

• False (B): Entity Filters are designed to be modular and reusable, allowing them to be applied across various scenarios and rules within the Salesforce Industries CPQ environment.

In scenarios where a product's price may vary based on its configuration, the most effective way to inform the user about the variable pricing is by changing the display text of the price list entry. This approach ensures that when users are selecting or configuring products, they are clearly aware that the price displayed is subject to change based on their choices of product options and configurations. This method helps set the correct expectations regarding pricing directly on the product page or during the configuration process.

• B. The change to the base price can be a percentage or an amount: When adjusting the price of a child product within a bundle or as a standalone item, the modification to the base price can either be in the form of a fixed amount or a percentage. This allows for flexibility in how price adjustments are applied, accommodating various pricing strategies.

When changes are made to an object supertype's layout in Vlocity, these changes can be propagated to all products linked to the object subtypes in the hierarchy by clicking the "Propagate" button located on the Layout page. This function ensures that any modifications to the layout of a supertype are consistently and efficiently applied throughout the related object hierarchy, maintaining uniformity and reducing the need for manual updates across multiple product entries. This feature streamlines the management of layout changes, enhancing the administrative efficiency in Vlocity CPQ environments.