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Free Salesforce CRT-271 Practice Exam with Questions & Answers | Set: 8

Questions 71

Universal Containers wish to set up an easy to configure and maintain App Launcher with Single Sign On Capabilities. Which Salesforce Community template would you recommended to best achieve this?

Options:
A.

Aloha

B.

Napili

C.

Kokua

D.

Koa

E.

None of the above

Salesforce CRT-271 Premium Access
Questions 72

A Salesforce Admin needs to enable public access, such that Community collaboration features are accessible to guest users. 

How should the Salesforce Admin perform this task?

Options:
A.

Create public-free web pages and use Community only for authenticated users.

B.

Create Force.com sites and update guest user login access.

C.

Allow users to access the Community with guest user login credentials.

D.

Enable "Public can access the community" checkbox under General Settings in Community Builder.

Questions 73

Your company has provided you with a list of 'Bad Words' that they would like community users prevented from posting in the community. Whatdo you use to achieve this?

Options:
A.

Enable Automatic Sensitive Word Filtering

B.

Content Criteria & Rate Rules

C.

Member Criteria & Rules

D.

Moderation Rules

E.

Content Criteria & Content Rules

F.

Member Rules

Questions 74

Universal Containers launches a Partner Community for their resellers who have access to Leads,Opportunities, and Dashboards.Universal Containers has the following requirements to support their partners during the sales cycle: - Universal Containers can engage with partners during the Sales cycle. - Universal Containers can have internal discussion NOT visible to partners. - The Channel Manager can bring any Universal Containers Employee to the discussion - Universal Contianers employees may or may NOT have access to the Partner CommunityHow should a Salesforce Admin fulfil those requirements?

Options:
A.

Leverage Opportunity feed and group record layout for access control.

B.

Leverage unlisted groups and record sharing for access control.

C.

Leverage Opportunity feed and manual shares for access control.

D.

Leverage private groups and record sharing for access control.

Questions 75

Universal Containers uses Community to grant business customers secure access to accounts, orders, and invoices. Allcustomers are on a Customer Community License. Universal Containers plans to launch a project management module with the following requirements:• Leverage Chatter for collaboration.• Private project collaboration between the customer and Universal Containers.• Leverage documents, tasks, and events in the project space.• Customers can only see and access their projects. What is the most efficient way for the Salesforce Admin to fulfil these requirements?

Options:
A.

Create unlisted groups and add project records to the group

B.

Add private groups and add project records to the group

C.

Build a custom Visualforce project space and control access through sharing

D.

Use custom objects, record feeds, and control access through sharing

Questions 76

Universal Containers is launching a Community to provide a self-help Channel to theircustomers and partners. Customers and partners will search for articles, participate in discussions, and raise cases. Partners will be able to raise cases for their customers, but will NOT need channel sales capabilities. Which license should a SalesforceAdmin use for the partner users?

Options:
A.

Partner Community Plus License

B.

Service Cloud License

C.

Support Community License

D.

Customer Community Plus License

Questions 77

Universal Pastries wish to survey their customers in the community after they close a case. How would they achieve this?

Options:
A.

Build a Surveys Lighting Component

B.

Use an AppExchange Survey Lightning Component

C.

Build a Surveys Visualforce Page

D.

Use the Standard Surveys Lightning Component

Questions 78

Universal Containers needs to add their own logo to the Community login page. What is the most efficient way for the Salesforce Admin to accomplish this?

Options:
A.

Upload the logo as an externally available Document and include it in the login page

B.

Add the logo to the Login & Registration setup page in Community Management

C.

Override the default Community login page to a custom login page with the logo

D.

Use URL redirect to redirect users to a custom login page with the logo

Questions 79

What permission(s) would you assign a community manager?

Options:
A.

Communities Administrator

B.

Setup and Create Portals

C.

Manage Community Settings

D.

Create and Setup Communities

E.

Manage Portals

Questions 80

Universal Containers (UC) wants Lightning Experience enabled employees who have Salesforce user licences to access a Community. The employee profiles have been added to the Community membership. How should the Community Cloud Consultant educate employees on how to access the Community?

Select one or more of the following:

Options:
A.

Recommend employees use a separate username for Community access

B.

Advise employees to use the "Login in as" functionality

C.

Direct employees to the App Launcher

D.

Direct employees to the global header

Exam Code: CRT-271
Certification Provider: Salesforce
Exam Name: Certification Preparation For Community Cloud Consultants (SP25)
Last Update: Jul 15, 2025
Questions: 285