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Free Salesforce Community-Cloud-Consultant Practice Exam with Questions & Answers | Set: 3

Questions 21

Universal Containers needsemployees who already have access to Salesforce to get access to a Customer Community they have just launched. The employee Salesforce profiles have been added to the Community.

What should the Salesforce Admin do to giveemployees access to the CustomerCommunity?

Options:
A.

Add public access to Chatter to the profile.

B.

Assign the Customers Community app to the Salesforce user profile.

C.

Request that employees with Salesforce access register as Community users.

D.

Enable the"View Global Header" permission for Salesforce users.

Questions 22

Your company requires to set up community access for bothcustomers and partners but wish to tailor the content that is shown for each member type and region, how do you architect this solution?

Options:
A.

Create two Communities, one Customer Community and one Partner Community

B.

Create one Community and use page variations to control what members see

C.

Create one Community and build a lightning component that displays different content based on the users profile logging in

D.

Create one Community using Sharing Sets to control what members see

E.

Create a Community tailored to each region

Questions 23

Universal Containers builds a Community to expose Leads and Opportunities to their resellers. They have a team Of Channel Managers who manage the partneraccounts. Universal Containers wants each Channel Manager to be able to: • Grant Or remove employees access to the partner account. • Specify the access level (Read, Read-Write). • Add or remove a group of employees to the partner account. • Manage their Own group Of employees. How should the Salesforce Admin fulfill this requirement?

Options:
A.

Leverage manual shares.

B.

Leverage Account Teams.

C.

Leverage public groups.

D.

Leverage sharing rules.

Questions 24

Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enable multilingual support for their Community. Where can the Salesforce Admin configure the languages supported by this community?

Options:
A.

Community Settings

B.

Community Builder

C.

Force.com Sites

D.

Site.com Studio

Questions 25

Universal Containers houses their order information in their legacy backendsystems. Customers need to see their orders from the back office in their customer-facing Community.

- The existing Salesforce Org (which hosts the Community) has integration with the backend legacy system using Salesforce Connect.

- Customer users only need to see their orders in the Community.

- Orders are currently public read-only.

- Customer users need to access fields that are already part of the existing integration.

What two things should the Salesforce Admin do to meet these requirements?

Choose2 answers

Options:
A.

Leverage existing integration with the legacy System.

B.

Create a new integrationwith the Legacy System for customer users.

C.

Update the customer user Profile and give them the "View all" permission on the integration object.

D.

Set the External Users' Organization-Wide Defaults to Private for external objects.

Questions 26

What is the maximum number of keyword list criteria in Moderation Settings your Salesforce Org (not Community) can have?

Options:
A.

10

B.

20

C.

30

D.

50

E.

40

Questions 27

What are the two mostefficient ways for a Salesforce Admin to accomplish this task? Universal Containers is launching a Community to drive their channel sales. The requirements are as follows:• Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect. This integration does not exist today.• Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce org.• External partner users must be able to configure the quote using the pricingand quoting tool from the Community.• The pricing and quoting tool must support Community users.• Universal Containers owns licenses for Salesforce Connect.

Options:
A.

Integrate the Back-Office Legacy System using custom code development.

B.

Integrate the Back-Office Legacy System using Salesforce Connect.

C.

Integrate the pricing and quoting tool by configuring external users to make it available in the Community.

D.

Integrate the pricingand quoting tool by creating custom code to make it available in the Community.

Questions 28

Universal Containersbuilds a partner community for their dealers. They set up thepartner account with two roles to represent sales employees and their managers. After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the parner account. How should the Salesforce admin fulfil this requirement?

Select one or more of the following:

Options:
Questions 29

What are three ways you can maximize engagement within your SalesforceCommunity?

Options:
A.

Ompany Branding and a CustomDomain

B.

Reputation Points & Levels

C.

Frequent Promotions

D.

Establish Etiquette Rules

E.

Measure Community Success

Questions 30

What are the four stages of the Community Roll-out framework?

Options:
A.

Plan > Develop > Test > Review

B.

Design > Implement > Grow > Review

C.

Create > Communicate > Design > Implement

D.

Analyse > Design > Implement > Maintain

E.

Establish > Manage > Measure> Engage