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Free Salesforce Community-Cloud-Consultant Practice Exam with Questions & Answers | Set: 2

Questions 11

Your company has provided youwith 6,321 'Bad Words' they wish to prevent being used in the Customer Community. How many Content Criteria are required to support this requirement?

Options:
A.

4

B.

2

C.

3

D.

1

E.

6

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Questions 12

Universal Containers recently built a Community for their customers. They would like to allow access Of files maintained in their Sharepoint Online with customers. Which Salesforce feature should the Salesforce Admin recommend?

Options:
A.

Content Library

B.

Files Connect

C.

Files Sync

D.

Chatter and Files

Questions 13

Northern Trail Outfitters wants to launch their Community withthe following requirements:• Enableions• Use Reputation for gamification• View the Trending Articles• Optimized for mobile. Which two requirements will the Salesforce Admin be able to accomplish with the Koa template? Choose 2 answers

Options:
A.

Use Reputation for gamification

B.

View the TrendingArticles

C.

Enable ions

D.

Optimized for mobile

Questions 14

How can you launch asupport community with live chat, click to call, and case creationform?

Options:
A.

Enable Live Agent in Community Settings.

B.

Add a custom Live Agent Lightning component.

C.

Set up Live Agent in Community Management.

D.

Configure Live Agent in the Salesforce org.

Questions 15

Which three actions should the Salesforce Admin take before the Community launches? A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits.

Options:
A.

Prepare for cases logged by Community members andautomation around auto response, case assignment, and escalation rules.

B.

Make sure customers are not members of other Salesforce Communities.

C.

Test the Community for member activity, including cases and articles.

D.

Formalize the member registration process, including automating the account assignment orperson account creation.

E.

Performance test the Community with a large number of members with increased activity.

Questions 16

What is the benefit of doingthis? You have just enabled Portal User Visibility in Setup > Sharing Settings.

Options:
A.

All users with Write access to Cases on their profile are able to see all Cases ownedby Community Members

B.

Community users in the same community can see each other, regardless of the organization-wide defaults.

C.

Portal users in the same customer or partner portal account can see each other, regardless of the organization-wide defaults.

D.

Community Managers are able to view all Community Users regardless of theorganization-wide defaults

E.

Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description

Questions 17

You want to make sure that you drive adoption, monitor engagement, and build a vibrant community. What should an Administrator do to achieve this?

Options:
A.

Build up a network of brand ambassadors and make them moderators in your community

B.

Develop a lightning component that runs frequent promotions

C.

Install the Communities Reports and Dashboards package from the AppExchange

D.

Develop Reports and Dashboards built of the Network Object to understand insights from your communit

E.

Ensure that you have community promotions built into your Journey Builder on Marketing Cloud

Questions 18

What declarative Community Branding features are available in the Community Builder? [Pick 3]

Options:
A.

Custom Fonts

B.

Company Logo

C.

Accessibility Colours Selection

D.

Overlay Colour

E.

Header Fonts

Questions 19

Universal Containers launched their Community built on the Napili template. They would like to update the Community with Live Agent support andadditional menu option for Assets. What is the most efficient way for a Salesforce Admin to roll out the new features?

Options:
A.

Deactivate the Community to make changes to the Community and reactivate with changes after testing in a Sandbox

B.

Build a new Community with required features after testing in a Sandbox and deactivate the existing Community

C.

Make changes to the existing Community after testing in a Sandbox and publish the Community when the changes are ready for customers.

D.

Create new Community profiles with the modified features and assign them to customers when the Community is ready for customers.

Questions 20

Sushi Lovers Australia have recently launched their Customer Community and whilst their Community is active, the Profiles have been assigned and the Customers have been enabled for access, no one has received a Welcome email, why might this happen?

Options:
A.

The assigned community user profile does not have Send Email Messages enabled

B.

There is a heavy load on Salesforce's SMTP servers and there is a delay inthe Welcome Email being sent out

C.

The Community Manager forgot to enable 'Welcome Emails'

D.

The Guest Profile does not have Send Email Messages enabled

Exam Code: Community-Cloud-Consultant
Certification Provider: Salesforce
Exam Name: Salesforce Certified Community Cloud Consultant (SP25)
Last Update: Jul 10, 2025
Questions: 284

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