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Free Salesforce Advanced-Cross-Channel Practice Exam with Questions & Answers

Questions 1

Which social network(s) support lead capture in Ad Studio?

Options:
A.

Linkedin 2%

B.

Instagram

C.

Facebook

D.

Twitter

E.

Google Adwords

Salesforce Advanced-Cross-Channel Premium Access
Questions 2

What is true about shared entry event.

Options:
A.

It cannot be modified.

B.

Data extension created by it can be modified.

C.

Yon can use filter for entry audience segregation.

Questions 3

What does Priority in an in App message determine?

Options:
A.

If the priority is set to 1, then the user's device will vibrate to let them know

B.

Which message shows first when the user opens the app, when multiple-inapp messages are present on the user's device

C.

Which message shows first in the lock-screen or notification tray, when the user receives multiple push notifications to their device

D.

Where on the screen (top, middle, bottom) the in-app message should appear

Questions 4

You are getting an error while trying to make an inbox message as inactive. What could be the possible reason.

Options:
A.

Some automation activity is using the inbox message

B.

The message is already scheduled/active

C.

The message has already been sent. (once started to send cannot mark as inactive)

Questions 5

Difference between inbox message and in app message.

Options:
A.

Inbox message is displayed and stored in device in app message is displayed only 1 time

B.

Inbox message is displayed once but in app message is displayed repeatedly

C.

Inbox messages can be used only in los whereas in app message can also be used in android

Questions 6

How are profiles merged In IS:

Options:
A.

Once a day

B.

Probabilistic matching

C.

Deterministic matching on matched identities

Questions 7

What is supported as a managed account in Social Studio?

Options:
A.

Amazon

B.

Yelp

C.

Reddit

D.

Google My Business

Questions 8

How often is the model refreshed for Einstein engagement frequency(uses 2Sday& data)-weekly

Options:
A.

hourly

B.

daily

C.

monthly

D.

Biweekly

Questions 9

How frequently does Einstein Engagement Scoring updates to email?

Options:
A.

Email daily

B.

Mobile Weekly

C.

Model Monthly

Questions 10

Which three statements are true of Einstein Messaging insights (EMI)?

Choose 3 answers

Options:
A.

EMI detects how quickly the message was read

B.

EMI monitors the Open Rate, Click Rate, and Unsubscribe Rates of your email sends

C.

EMI detects anomalies and unexpectedly low or high values andgenerates insights

D.

EMI analyzes both batch and journey builder sends

E.

EMI pre-determines the percentage of subscribers that will unsubscribe

Exam Code: Advanced-Cross-Channel
Certification Provider: Salesforce
Exam Name: Salesforce Advanced Cross Channel Accredited Professional Exam
Last Update: Jul 15, 2025
Questions: 102

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