A surgeon left a sponge in one patient, resulting in a multi-million dollar lawsuit. The organization immediately changed the operating room procedure so that after every surgery, patients receive an x-ray before leaving the operating room. Which of the following should the organization have done prior to changing the procedure?
Risk management identified claims for events that were not reported through the incident reporting system. Which of the following actions should be leadership’s initial priority?
Based on the chart below, implementing which of the following technologies may have the greatest impact on reducing adverse events related to medication processes?
The control chart above indicates which of the following?
The quality manager needs to identify a set of process measures to improve wound cate outcomes. The firststep should be to
A healthcare quality professional's initial step in the creation of a patient safety program is to
Which of the following is a social determinant of health?
The performance improvement team developed a prioritization matrix based on the identified improvement opportunities. Based on the information below, what would be the first improvement effort implemented?
The facility’s compliance rate on pain assessment is shown below:
Compliance Rate on Pain Assessment
January
February
March
Physicians
40%
50%
20%
Nurses
80%
75%
83%
Physical Therapists
60%
55%
50%
To improve performance, what should be done next?
Through routine collection of incident reports, an increase in medication errors was noted over a period of 6 months on 2 nursing units. Which of the following is the best method of displaying the data to illustrate this finding?
A quality improvement team has been trained on writing SMART aim statements. Below are the team’s aim statements:
Reduce adverse drug events in critical care by 10% within 12 months.
Reduce the time from 911 call to intervention for cardiac complaints by 15%.
Reduce30-day readmissions from 20% to 15%.Which of the following key elements in aim development appears to have been lost after the training?
Which of the following is the best strategy for executive leaders to improve patient safety within an organization?
The following chart represents readmission data for 2nd quarter. Given the results, which of the following would help the quality manager identify opportunities for improvement?
To evaluate outcomes, an ambulatory/outpatient care unit should analyze:
A team has identified five opportunities for improvement related to patient wait times. Which of the following is the best tool for selecting the opportunity with the highest impact?
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