Free ISTQB CTAL-TM Practice Exam with Questions & Answers | Set: 7

Analysis of the Situation:

The GPS accuracy and functionality have been confirmed to work correctly as per depth and breadth testing.

Despite this, users experienced severe issues such as walking off a cliff or into a river. These incidents point to usability problems related to user interpretation of the GPS data and system feedback.

Testing Prioritization:

Usabilitytesting evaluates how effectively and safely users interact with the application. Here, it should focus on improving user guidance, error prevention, and alerts.

FunctionalityandPerformanceare not the problem since they passed testing.

Securityis unrelated to the specific reported issues.

References and Syllabus Alignment:

This aligns with usability-focused risk mitigation strategies in the ISTQB Advanced Test Management syllabus under "Test Process" and "Test Techniques" (TM-1.3.4)​​.

Understanding the IDEAL Model:

The IDEAL model (Initiating, Diagnosing, Establishing, Acting, Learning) is a framework for process improvement.

In this case, theLearningphase is missing, which involves evaluating the outcomes of implemented changes to identify what worked and what did not.

Evaluation of Options:

A(Diagnosing) andB(Establishing) refer to earlier stages of the model.

C(Acting) relates to implementing changes but does not address the lack of retrospective evaluation.

Dis correct as the problem lies in not assessing the success of past improvements.

References and Syllabus Alignment:

The IDEAL model is covered under "Improving the Testing Process" (TM-1.5.4) in the ISTQB syllabus

Context Analysis:

Deployment readiness depends on understanding the risk of releasing the software. The metrics provided include execution, design, defect counts, and coverage but do not quantifyresidual risk, which reflects remaining risks post-testing.

Evaluation of Options:

A. Number of tests passed:

Incorrect. While important, it doesn't directly provide insight into the remaining risk.

B. Number of defects outstanding:

Incorrect. Though critical, it’s only one aspect of assessing readiness and doesn’t provide the full picture of residual risk.

C. Residual risk:

Correct. Residual risk quantifies untested areas and unresolved issues, vital for decision-making.

D. Planned vs actual cost of testing:

Incorrect. While useful for process evaluation, it’s not directly tied to deployment readiness.

Syllabus Alignment:

The syllabus emphasizes risk-based approaches, highlighting residual risk as a critical deployment readiness metric (TM-1.3.4).

Context Analysis:

The developers claim many defect reports are invalid. Reviewing defects that are rejected or closed without fixes can highlight issues like incorrect environment setup or missed testing steps.

Evaluation of Options:

A. In the ones that are stuck in the In Progress state:

Incorrect. These defects are still being investigated, not confirmed as invalid.

B. In the ones that are Resolved but not Closed:

Incorrect. These defects have been fixed but not yet verified; they are not considered invalid.

C. In the ones that are in the status Rejected or Closed without a fix:

Correct. Rejected defects are marked invalid and are directly related to the problem described.

D. In the ones with the status of Re-Opened:

Incorrect. Re-opened defects indicate recurring or unresolved issues, not invalid reports.

Syllabus Alignment:

ISTQB highlights analyzing defect statuses to improve defect reporting and management processes (TM-2.3.5).

Competence Analysis:

Professional competence refers to the knowledge and skills related to the specific domain, in this case, Salesforce.

The client's requirement emphasizes expertise in Salesforce, which your team lacks.

Evaluation of Options:

A(Social competence) andB(Personal competence) focus on interpersonal skills and attitude, not domain knowledge.

C(Methodical competence) involves creating test cases, which is unrelated to the issue described.

Dis correct as the team lacks the required Salesforce-specific professional competence.

References and Syllabus Alignment:

Professional competence is highlighted under "Test Team Competencies" (TM-3.1.1)​​.

Operations Team Role in Testing:

The operations team ensures that the system meets operational requirements such as deployment, maintenance, and disaster recovery, which are validated duringOperational Acceptance Testing (OAT).

Evaluation of Options:

Ais correct because OAT is typically conducted by the operations team.

B(User acceptance testing) is conducted by end-users, not the operations team.

C(Security testing) is typically handled by security experts.

D(End-to-end transactional testing) is a functional testing activity, not specific to the operations team.

References and Syllabus Alignment:

OAT is highlighted under "Acceptance Testing" in the ISTQB syllabus (TM-1.2.7)​​

Context Analysis:

Requirements coverage must be defined during test planning to ensure tests align with all requirements from the start of the project.

Evaluation of Options:

A. Test planning:

Correct. Coverage goals are established during planning to define test objectives and scope.

B. Test monitoring:

Incorrect. Monitoring tracks progress but doesn’t define coverage.

C. Test execution:

Incorrect. Execution measures coverage but doesn’t define it.

D. Test completion:

Incorrect. Completion reviews coverage metrics but doesn’t define them.

Syllabus Alignment:

Test planning (TM-1.1.1) includes defining coverage goals and ensuring alignment with requirements.

Understanding SMART Goals:

SMART goals must be Specific, Measurable, Achievable, Relevant, and Time-bound.

The goal "automate 90% of the manual regression tests before the product release date" may not beachievabledepending on the time constraints and resources available.

Evaluation of Options:

Ais correct because the issue lies in whether automating 90% is feasible within the timeline.

Bis incorrect as the goal is specific.

Cis incorrect because automating regression tests is relevant to reducing regressions.

Dis incorrect since the goal is measurable by the percentage of automation achieved.

References and Syllabus Alignment:

Aligned with ISTQB Advanced Test Management guidelines on goal setting and test automation strategies (TM-1.6.2)​​​.