How do you represent your organization when you contact the Genesys Cloud support team?
What Genesys Cloud configuration option provides a way to ensure that phones of a specific make and model are all deployed with the same settings?
All of the following are steps that must be completed to configure an Edge appliance. EXCEPT.
What are the ways that you can place a call through Genesys Cloud? (Choose two.)
You have just added a new document to Genesys Cloud so that everyone within the organization can access it when needed. What must you do to ensure that users can find the document when they want to access it?
What additional functionality does Communicate brings to Genesys Cloud?
You can add more than one outbound route to the contact center.
When you configure to place a call outside the contact center, is it possible for you to assign a default country code?
Where do you add the list of IP or CIDR addresses allowed or denied access to an External or Phone Trunk?
When creating an external trunk, what protocol(s) can be selected? (Choose three.)
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