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Free ServiceNow CIS-SM Practice Exam with Questions & Answers | Set: 2

Questions 11

In ServiceNow Discovery, which one of the following phases is the server RAM value discovered?

Options:
A.

Port scan

B.

Classification

C.

Classification and Identification

D.

Identification and Exploration

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Questions 12

You have run Service Mapping discovery against a customer service and discovered the CI in the image. The customer indicates that Apache should have an outgoing connection to Tomcat. Which one of the following could be the issue?

CIS-SM Question 12

Options:
A.

No Connection Section is defined for Apache to Tomcat.

B.

Process is offline for Tomcat.

C.

No Tomcat CI Type is defined.

D.

No Identification Rule is defined for Tomcat.

E.

Credentials are not configured for Tomcat.

Questions 13

A customer has recently placed check scanners in some of their branches across Europe. The scanners send the scanned images of the checks to the bank's data center through a web service that goes through an F5 load balancer. The images then go through the bank's Apache web servers and are processed by an application server named ImageSmart. Eventually, the images are stored in a cluster of Oracle databases.

The bank's tellers log into ImageSmart through a Citrix Portal and have the capability to review the checks and approve them.

Which one of the following represents most accurately how many business services and entry points are involved in this process?

Options:
A.

Two services and two entry points

B.

One service and one entry point

C.

Two services and one entry point

D.

One service and two entry points

Questions 14

The application stack is as follows: IIS Web Server with an inclusion connection to an IIS Virtual Directory, and an outbound connection from the IIS Virtual Directory to an MSSQL database.

Which describes the correct number of Discovery Pattern Identification and Connection Sections that evaluate to true when Service Mapping discovers a service with this application stack?

Options:
A.

3 Identification Sections and 2 Connection Sections

B.

2 Identification Sections and 1 Connection Section

C.

2 Identification Sections and 2 Connection Sections

D.

3 Identification Sections and 1 Connection Section

Questions 15

When using the Pattern Designer, a Regular Expression parsing strategy is available from which operation?

Options:
A.

Set variable

B.

Match

C.

Create connection

D.

Parse file

Questions 16

After discovering load balancers in a customer environment, service candidates may appear on the Service Mapping Home page under which one of the following tiles?

Options:
A.

Map

B.

Fix

C.

Approve

D.

Completed

E.

Review

Questions 17

In Service Mapping, which one of the following best describes the process of discovery after an Entry Point is configured?

Options:
A.

For each pattern that supports the Entry Point Type, run all the Identification Sections and run all Extension Sections.

B.

For each pattern that supports the Entry Point Type, run Identification Sections until one finishes successfully and then run all Extension Sections for the pattern.

C.

For each pattern that supports the Entry Point Type, run all the Identification Sections that finish successfully and then run each Extension Section for the pattern.

D.

For each pattern that supports the Entry Point Type, run Identification Sections until one finishes successfully and then run Extensions Sections until one finishes successfully.

Questions 18

How many ServiceNow instances can one MID Server connect to?

Options:
A.

1

B.

5

C.

Up to 255

D.

Unlimited

Questions 19

Using Pattern Designer, which one of the following Delimited Text Parsing Strategies could be used to parse CO from the string:

Location, Denver,CO

Options:
A.

Delimiter of Denver and position 2

B.

Delimiter of Location, and position 2

C.

Delimiter of a comma and position 2

D.

Delimiter of a comma and position 3

Questions 20

When using Pattern Designer, which one of the following best describes a variable $proxy_urls[+].host?

Options:
A.

The proxy_urls value for the first row of the host table

B.

The proxy_urls values from all rows of the host table

C.

The host field values from all rows of the proxy_urls table

D.

The host field value for the first row of the table proxy_urls

Exam Code: CIS-SM
Certification Provider: ServiceNow
Exam Name: Certified Implementation Specialist - Service Mapping
Last Update: Sep 14, 2025
Questions: 106