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Free ServiceNow CIS-SM Practice Exam with Questions & Answers | Set: 2

Questions 11

Which one of the following represents what the MID stands for in MID Server?

Options:
A.

Monitoring, Integration, and Discovery

B.

Management, Integration, and Discovery

C.

Management, Instrumentation, and Discovery

D.

Monitoring, Instrumentation, and Discovery

E.

MID is not an acronym.

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Questions 12

In Service Mapping, which one of the following must be available or created in advance, in order to be able to create a Discovery Pattern?

Options:
A.

Process Classifier

B.

Identification Rule

C.

CI Type/Table

D.

Application Service

Questions 13

Which of the following are methods used to initiate discovery on a service? (Choose three.)

Options:
A.

Map multiple services suggested by Service Mapping by discovering the load balancers in an enterprise.

B.

Map multiple services by importing entry points from a CSV file.

C.

Map a single service defined by configuring an entry point.

D.

Map services suggested by the discovery of MID Servers in an enterprise.

E.

Map services based on Assets stored in the CMDB.

Questions 14

In Service Mapping, when discovery is started, what is the execution strategy used to run Identification Sections?

Options:
A.

Identification Sections are executed randomly until one is successful and if more than one section is successful an error will be displayed.

B.

Identification Sections are executed randomly and the data gathered by the successful sections are merged.

C.

Identification Sections are executed one by one in the order they are listed and the last section that is successful will be used.

D.

Identification Sections are executed one by one in the order they are listed until the first successful match which concludes the Identification phase.

Questions 15

ServiceNow only needs Domain user with local admin rights to discover Windows hosts as part of a successful implementation of ServiceNow Discovery, however which of the following targets will not be discovered?

Options:
A.

Windows Active Directory Servers

B.

Windows DHCP Servers

C.

Windows Domain Controller Servers

D.

Windows DNS Servers

Questions 16

Which of the following are benefits a service map can bring during an Incident resolution? (Choose three.)

Options:
A.

Quickly identifies any recent incidents that occurred on components of the impacted service.

B.

Narrows down possible affected components when a service is impacted.

C.

Helps reduce the number of unplanned changes in a customer environment.

D.

Helps pinpoint code errors after a faulty application is identified.

E.

Quickly identifies any recent changes performed on components of the impacted service.

Questions 17

In Event Management, if a Message key is not passed from an Event, which of the following Alert fields combine to populate the Message key on an Alert?

Options:
A.

Task, Description, Created

B.

Node, Type, Resource, Number

C.

Source, Number, Task

D.

Source, Node, Type, Resource

Questions 18

When using a Delimited Text Parsing Strategy, what delimiter and position will parse 2014 from the string?

2014/02/07-17:49:36

Options:
A.

Delimiter of space and position 1

B.

Delimiter of / and position 0

C.

Delimiter of / and position of 1

D.

Delimiter of 2014 and position 1

Exam Code: CIS-SM
Certification Provider: ServiceNow
Exam Name: Certified Implementation Specialist - Service Mapping
Last Update: Jul 11, 2025
Questions: 60
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