Free Pegasystems PEGACPLSA88V1 Practice Exam with Questions & Answers | Set: 3

 Offline Support: Pega's mobile app configuration supports offline usage, allowing users to work without an active internet connection.

 Synchronization: When the device comes online, it synchronizes with the server. During this synchronization process, any new cases created on the device are persisted to the server.

 Automatic Sync: This ensures that all data captured while offline is properly stored on the server once connectivity is restored.

References:

Pega Academy: Mobile Application Development

Pega Documentation: Offline Support and Synchronization

Next-Best-Action Configuration:

In Pega, configure the Next-Best-Action strategy to include customer lifetime value as a factor.

Set Thresholds:

Define thresholds for customer lifetime value to determine what constitutes a high-value proposition.

Prioritization Logic:

Implement logic within the strategy to prioritize actions or offers that align with high customer lifetime value.

 Loading Customer Data in Parallel:

Using the Load-DataPage and Connect-Wait methods to load customer data in parallel ensures that the data is retrieved efficiently and concurrently from multiple sources.

 System of Record (SOR) Data Access Pattern:

Using the SOR data access pattern to reference customer data ensures that the data is always current and consistent across all child cases.

 References:

Pega documentation on data management and integration patterns recommends these approaches to maintain data integrity and performance.

 Therefore, the correct answers are:

A. Load the customer data in parallel using the Load-DataPage and Connect-Wait methods.

C. Use the System of Record (SOR) data access pattern to reference the customer data.

 Ensuring Quality with Automated Testing:

Automated testing programmatically ensures the quality of rules, maintaining the integrity of the CI/CD pipeline. This is crucial for consistent and reliable deployments.

 References:

Pega Lead System Architect documentation emphasizes the importance of automated testing in CI/CD models to ensure rule quality and pipeline integrity.

 Therefore, the correct answer is:

B. Automated testing programmatically ensures quality of rules to maintain the integrity of the pipeline.

To address the requirement where users working in one application need to create cases in another application, the recommended approach is to implement Federated Case Management (FCM).

Federated Case Management: FCM allows different Pega applications to share and manage cases across multiple systems. This approach enables seamless case creation and management, ensuring that users can interact with cases regardless of the application they are working in.

Synchronization and Communication: FCM facilitates synchronization and communication between different Pega instances, ensuring that case data is consistent and accessible across the applications.

References: Pega Platform documentation on Federated Case Management.

To create a report that lists all rows in Table A where the number of related rows in Table B is greater than in Table C per customer, define two subreports. One subreport counts rows in Table B relative to Table A, and the other counts rows in Table C relative to Table A. In the main report, include only rows from Table A where the Table B count is greater than the Table C count. This method ensures optimal performance by avoiding complex joins. References:

Pega Reporting: Reporting

Handling reference data from external systems efficiently is crucial to minimize system resource usage.

Use the System of Record (SOR) data access pattern to populate the page contents (Answer C):

Explanation: The SOR pattern ensures that the application fetches data directly from the external system when needed, rather than storing and maintaining copies of the data. This approach minimizes memory usage and keeps the data up-to-date.

When configuring a mobile application to function correctly while offline, it's essential to ensure that data used to populate drop-down lists is available offline. This requires adding the relevant data pages to the whitelist. The data pages will then be downloaded and cached on the mobile device, ensuring that drop-down lists can be populated without requiring an active network connection.

When deploying an application to a production environment, the following security tasks are performed:

Delete the Unauthenticated access group: To prevent unauthorized access to the application.

Restrict access to ruleset configuration: Ensures only authorized users can make changes to the ruleset configurations, protecting the application from unintended modifications.

Update standard dynamic system settings: Ensure that all system settings are correctly configured for production, enhancing the application's security and performance.

References:

Pega Security Best Practices

 Increasing Stage Upweighting: This technique involves gradually increasing the priority or weight of offers in a specific stage of the customer journey, promoting active engagement and progression through the journey stages.

 Second Stage: In the second stage, which presents available offers, enabling increasing stage upweighting ensures that offers are promoted more actively over time, enhancing visibility and uptake.

 Reference: Pega's customer journey framework and decision strategies documentation detail how to use stage upweighting to optimize customer engagement and offer promotion (Pega Customer Decision Hub, Customer Journey and Engagement Strategies).