Spring Sale Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: 70track

Free Microsoft MB-280 Practice Exam with Questions & Answers

Questions 1

In the weeks leading up to the holiday season, the marketing department sets up a new segment-based journey.

The journey sends a marketing email to all wine enthusiasts who meet the following requirements:

1. The wine enthusiasts have a recorded wine order against their contact record.

2. The wine enthusiasts live in Europe.

You need to ensure that newly added wine enthusiasts also receive this email automatically.

How should you set up the segment?

Options:
A.

Create a segment and add a group through Behavioral data.

B.

Create a segment using refresh rate: Automatic Refresh.

C.

Create a segment and add contacts through an included members group.

D.

Create a segment and set the refresh rate to Static Snapshot.

Microsoft MB-280 Premium Access
Questions 2

You are setting up a product catalog.

The product catalog must be set up with the following parameters:

● $100.00 off if a customer buys more than 10 cases

● $10.00 less if a customer buys two different products together instead of individually

● Single product sold in quantities of 1, 6, and 12; price per unit decreases as quantities increase

You need to set up the parameters.

What should you configure? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

MB-280 Question 2

Options:
Questions 3

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A company’s IT department has a .CSV file stored on one of their Shared Documents folders within their Microsoft SharePoint sites. The data from the .CSV file is ingested into Dynamics 365 Customer Insights - Data.

The file contains a row header and columns of different types, such as quantities and prices. The file also contains some rows with a high proportion of nulls.

You need to clean and transform the data in Customer Insights - Data to be ready for unification.

Solution: Define column types to be appropriate field types and name the query. Create a full name and full address columns by merging the appropriate columns, if they exist. Select Next and your data is now ready for unification.

Does this meet the goal?

Options:
A.

Yes

B.

No

Questions 4

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A company’s IT department has a .CSV file stored on one of their Shared Documents folders within their Microsoft SharePoint sites. The data from the .CSV file is ingested into Dynamics 365 Customer Insights - Data.

The file contains a row header and columns of different types, such as quantities and prices. The file also contains some rows with a high proportion of nulls.

You need to clean and transform the data in Customer Insights - Data to be ready for unification.

Solution: Remove any rows where the primary key is missing, delete any leading or trailing zeros on the primary key, and name the query. Select Next and your data is now ready for unification.

Does this meet the goal?

Options:
A.

Yes

B.

No

Questions 5

HOTSPOT

A company generates leads from a webform. Salespeople manage leads by country/region. All salespeople are part of the same Dynamics 365 Sales team.

The sales manager requires the following functionality:

Automate lead assignments.

Ensure each seller can never have more than 20 open leads.

You create a country/region attribute for the process. You must simplify the process. You plan to use segments when possible.

You need to create a lead assignment rule for each country/region.

Which configurations should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

MB-280 Question 5

Options:
Questions 6

A company is implementing the Dynamics 365 Sales mobile app.

The company requires setup of several push notifications for sellers who use the app.

You need to create the push notifications.

Which feature should you use?

Options:
A.

Plug-in

B.

Cloud flow

C.

Classic Dataverse workflow

Questions 7

You need to store documents related to different Dataverse records. The storage configuration must meet the following requirements:

• Table A must relate to multiple documents that allow editing without reuploading the document.

• Table B must relate to a single file that is stored in the table and uploaded from the record form.

You need to configure the system for the storage requirements.

Which document management method should you use? To answer, move the appropriate document management methods to the correct requirements. You may use each document management method once more than once 01 not at all. You may need to move the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

MB-280 Question 7

Options:
Questions 8

You are setting up the product catalog in Dynamics 365 Sales.

You have the following promotions:

• Customers receive a free mug with the purchase of one can of soda.

• Customers receive a five percent price decrease on the purchase of 12 cases of soda.

• Soda has various prices based on whether the purchase is for one can, one six-pack, or a case.

You need to set up the promotion in the product catalog.

Which features should you configure? To answer, move the appropriate features to the correct requirements. You may use each feature once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content

NOTE: Each correct selection is worth one point.

MB-280 Question 8

Options:
Questions 9

You created and published lead scoring models in the Dynamics 365 Customer insights - Journeys application.

Your marketing team members inform you that they are NOT able to view the lead scoring insights. You confirm the lead scoring models are published and are Live.

You need the marketing team to be able to view the lead scoring insights.

Options:
A.

Re-publish the lead scoring models to allow the system to capture the insights.

B.

Assign the Lead Score Viewer security role to the users.

C.

Set all leads to Active state to capture the insights.

D.

Set automatic lead scores cleanup to No lo capture the scoring.

Questions 10

A company is using Dynamics 365 Sales to provide quotes to their customers.

Preferred customers must be granted a separate flat rate discount on specific products, depending on their countries or regions. What should you create?

Options:
A.

A discount list for Preferred Customers.

B.

A sequence command step.

C.

A product bundle for each country/region.

D.

A price list for the currency of each country/region.

Exam Code: MB-280
Certification Provider: Microsoft
Exam Name: Microsoft Dynamics 365 Customer Experience Analyst
Last Update: Apr 7, 2026
Questions: 134