Free ISTQB ISTQB-CTFL Practice Exam with Questions & Answers | Set: 4

According to the ISTQB CTFL syllabus, a defect is a deviation from the expected result which in this scenario is the incorrect discount applied to the customers. The root cause, as per the ISTQB definition, is the originating cause of a defect, which in this case is the incorrect requirement stating 50% instead of 5%. Therefore, the incorrect requirement is the root cause and the customer receiving the wrong discount is the effect of this root cause.

Comprehensive and Detailed In-Depth Explanation:

Configuration management (B) ensures that versions of software and test artifacts are properly tracked, stored, and retrievable. It allows teams to:

Restore earlier versions of software and test work products

Maintain traceability between requirements, tests, and code

Avoid discrepancies due to mismanaged versions

(A) is incorrect because defect management tracks issues but does not restore versions.

(C) is incorrect because change management controls changes but does not track past versions.

(D) is incorrect because risk management assesses risks but does not manage software versions.

Effective configuration management ensures the ability to roll back changes and maintain system stability.

The state transition diagram provided shows three distinct states:

Waiting for fingerprint

Waiting for PIN

Valid PIN/ask menu selection

Each state represents a different stage in the system's operation, with transitions based on user actions and system responses​​.

The absence-of-errors fallacy is the mistaken belief that just because a software system is free of defects, it will meet the user's needs and expectations. Involving users early through practices like prototyping helps ensure that the development team is building the right system that meets user expectations, not just a system that is defect-free. This approach aligns with the testing principle that emphasizes understanding the users' needs and ensuring the system fulfills them. This principle is explained in the ISTQB CTFL Syllabus v4.0​​.

A product risk is a risk that affects the quality or timeliness of the software product being developed or tested1. Product risks are related to the requirements, design, implementation, verification, and maintenance of the software product2.

The risk of the sub-contractor failing to meet his commitment is a product risk, as it could cause a delay in the completion of the testing required for the current cycle, which in turn could affect the release date of the product. The release date is an important aspect of the product quality, as it reflects the customer satisfaction and the market competitiveness of the product3.

The other options are not correct because:

A. It is not true that any risk associated with development timeline is a product risk. Some risks could be project risks, which are risks that affect the management or control of the software project, such as budget, resources, schedule, or communication1. For example, a risk of losing a key project stakeholder is a project risk, not a product risk.

B. It is not true that the risk is no longer a risk for the Test Manager since an independent party is managing it. The Test Manager is still responsible for ensuring that the testing activities are completed according to the test plan and the quality objectives4. The Test Manager should monitor and control the sub-contractor’s performance and communicate with him regularly to identify and mitigate any potential issues or deviations5.

C. It is not clear what is meant by “object” in this option, but it could be interpreted as the software system under test or the test object6. In any case, the risk is not an object risk, as it does not affect the successful completion of the object, but rather the successful completion of the testing of the object. An object risk could be a risk that affects the functionality, reliability, usability, efficiency, maintainability, or portability of the software system under test2. For example, a risk of the software system having a high complexity or a low testability is an object risk, not a product risk.

References =

1 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 97

2 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 98

3 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 99

4 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 100

5 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 101

6 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 102

This answer is correct because equivalence partitioning is a test design technique that divides the input domain of a system or component into partitions of equivalent data, such that each partition is expected to produce the same output or behavior. Equivalence partitioning aims to reduce the number of test cases by selecting one representative value from each partition. In this case, the input domain of the TAS can be divided into four partitions based on the bonus rules: less than 50k€, between 50k€ and 80k€, between 80k€ and 120k€, and more than 120k€. The test cases in the answer belong to the same partition, which is between 80k€ and 120k€, and they are expected to produce the same output, which is a bonus of 15%. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.3.2.1

The minimum number of test cases needed to cover the full decision table associated with this scenario is 6. This is because the decision table has 4 conditions (type of customer and amount of sale) and 4 actions (bonus percentage). The conditions have 2 possible values each (Basic or Premium, and G1, G2 or G3), so the total number of combinations is 2 x 2 x 2 x 2 = 16. However, not all combinations are valid, as some of them are contradictory or impossible. For example, a sale cannot be both less than 300 euros and greater than 2000 euros at the same time. Therefore, we need to eliminate the invalid combinations and keep only the valid ones. The valid combinations are:

Type of customer

Amount of sale

Bonus percentage

Basic

G1

3%

Basic

G2

5%

Basic

G3

7%

Premium

G1

5%

Premium

G2

7%

Premium

G3

10%

These 6 combinations cover all the possible values of the conditions and actions, and they are the minimum number of test cases needed to cover the full decision table.

Comprehensive and Detailed In-Depth Explanation:

Testing and debugging are separate but related activities. Testing executes the software to identify failures that result from defects (A). Debugging is the developer's responsibility and involves finding the cause of a failure (defect), analyzing it, and fixing the defect. The ISTQB syllabus explicitly differentiates these activities. Testing does not modify the software, whereas debugging does.

The whole team approach involves collaboration among all team members, including testers, developers, and business representatives, to achieve quality goals. However, this approach may not be suitable in situations where a high level of test independence is required. Test independence is essential in cases where unbiased testing is critical, such as in regulated environments or where high-risk systems are involved. This is because team members might unintentionally influence each other's work, leading to potential bias in testing outcomes​​.