Master the Salesforce Health Cloud Accredited Professional (WI24) Health-Cloud-Accredited-Professional Exam with Confidence!

 To migrate from the legacy Health Cloud EHR data model to the FHIR R4 clinical data model, a consultant needs to leverage the Health Cloud FHIR API and map objects and fieldsto the target objects. The Health Cloud FHIR API enables interoperability between Health Cloud and external systems that use FHIR standards. The mapping process ensures that the data is transformed and loaded into the correct objects and fields in HealthCloud. Using the Health Cloud Clinical Transitiontool, using Data Loader to load the respective data, or creating an Apex class and leveraging Intelligent Appointment Management are not recommended steps for this migration2.

• C is correct because Provider Relationship Management is a HealthCloud add-on that helps payers to recruit, credential, and onboard providers into their network. Provider Relationship Management provides features and tools that allow payers to manage provider contracts, track provider performance, monitor provider satisfaction, and streamline provider communication.

References: : Provider Relationship Management : Provider Relationship Management Implementation Guide

The three features in Health Cloud thatthe consultant should recommend to the health plan provider are Business Rules Engine, Utilization Management data model, and Out-of-the-box Process libraries.These features enable the provider to manage prior authorizations with predefined approval criteria, store and track care requests, and leverage best practices and templates for common scenarios .

To get a comprehensive view of a patient’s prescriptions, including history, to improve health outcomes, a consultant should leverage the Medication Management capability in Health Cloud.Medication Management is a feature that helps providers and care coordinators manage the medication regimen of their patients, helping to improve patient safety and reduce healthcare costs. Medication Management allows providers and care coordinators to develop a curated list of current medications, review medications with the patient, make clinical decisions and recommendations based on the review, and communicate the recommendations to the patient and the patient’s prescriber6. Intelligent Appointment Management, Integrated Care Management, or Virtual Care are not capabilities that can fulfill this use case.

According to the Health Cloud Implementation Guide, thetwo permission set licenses that are required to utilize and access Health Cloud features and functionalities are Health Cloud and Health Cloud Permission Set License. Health Cloud is a base license that enables access to Health Cloud objects and tabs. Health Cloud Permission Set License is an add-on license that enables access to Health Cloud Lightning components and pages. Health Cloud for Community, Health Cloud Platform, and Health Cloud Standard are not valid permission set licenses for Health Cloud.

Reference and details below.

According to the Salesforce documentation3, the following Salesforce and Health Cloud objects can be used to represent providers and their relationships in a provider management data model:

• Contact: A contact is a standard object in Salesforce that stores information about an individual person, such as name, phone, email, address, etc. A contact can be used to represent a provider who is a person, such as a physician, nurse, or therapist3.
• Healthcare Practitioner Facility: A healthcare practitioner facility is a custom object inHealth Cloud that stores information about the relationship between a provider and a facility where they practice, such as hospital, clinic, or pharmacy. A healthcare practitioner facility can be used to track each of the different locations where a provider practices3.
• Healthcare Provider: A healthcare provider is a custom object in Health Cloud that stores information about a provider who is an organization or a group of providers, such as hospital system, clinic network, or physiciangroup3.

Patients should be modeled as Person Accounts. Providers and non-clinical staff should be modeled as Contacts (D) is the correct answer. Patients, physicians and non-clinical staff should not be modeledas Person Accounts (B), as Person Accounts are only for patients. The individual Data Model is not recommended for HC, as it does not support all the features of HC ©. Providers and non-clinical staff can be modeled as Person Accounts or Contacts (A) is not a valid answer, as it does not specify which group should be modeled as Person Accounts.

An administrator can configure the Care Program enrollment flow by using the provided enrollment flow out of the box or by customizing the out of the box enrollment flow template to match requirements. Health Cloud delivers an automated process for enrolling patients in care programs using Flow Builder. The flow lets the users select a program, add related products and providers, and capture the participant’s consent. The administrator can use the default flow or modify it to suit their needs2. Customize the provider site flow, customize the care coordinator flow for patient, and use the patient approval flow are not steps to configure the Care Program enrollment flow.

FHIR (Fast Healthcare Interoperability Resources) is a standard for exchanging healthcare information electronically. FHIR V4 is the latest version of FHIR, and it is aligned with Health Cloud3. Option A is incorrect, because there is no FHIR V5 yet. Option C is incorrect, because FHIR V3 is an older version of FHIR that is not aligned with Health Cloud. Option D is incorrect, because FHIR V1 is also an older version of FHIR that is not aligned with Health Cloud.

According to the Salesforce documentation1, the Timeline View Configuration is a custom metadata type that defines the appearance and behavior of a timeline in Health Cloud. Each timeline has its own Timeline View Configuration record, which can be accessed and edited from the Health Cloud - Lightning Admin app2. One ofthe settings that can be changed in the Timeline View Configuration is the Orientation, which controls whether the timeline is displayed horizontally or vertically1. Therefore, to alter the appearance of the timeline so that it displays vertically instead of horizontally, the administrator should find the Timeline View Configuration for each relevant timeline in the Health Cloud - Lightning Admin app and change the Orientation to vertical.