Master the Salesforce Certified Data Architect (WI24) Data-Architect Exam with Confidence!

 Ensuring validation rules, triggers and other automation tools are disabled is the best way to mitigate any unwanted results during the import, as it prevents any errors or conflicts that may occur due to the existing logic. Ensuring duplication and matching rules are defined may not be sufficient or relevant for preventing unwanted results. Importing the data in smaller batches over a 24-hour period may not be necessary or efficient. Bulkifying the trigger to handle import leads may not be possible or desirable if the triggers were not designed to run during a data load.

Enabling field history tracking on the Case object is the first step to implement a reporting solution to measure the support reps case closure rates. Field history tracking allows you to track changes to certain fields on the Case object, such as Status, Owner, or Priority. You can then create reports based on the field history data to analyze how long it took to close a case, how many times the case owner changed, or how many cases were escalated.

The recommended solution to ensure long-term performance for the customer categorization process is to implement a new picklist custom field in the Account object with Gold, Silver, and Bronze values. A picklist field is a simple and efficient way to store a predefined set of values for a record. A picklist field has the following benefits:

• It allows you to easily filter, sort, and group records by their category values, which can help you analyze and segment your customers.
• It does not require creating any additional objects or relationships, which can reduce the data model complexity and maintenance overhead.
• It supports large data volumes and can handle millions of records without affecting performance or scalability.

To recommend a clean migration, the data architect should set up a staging database, and define external IDs to merge, clean duplicate data, and load into Salesforce. This will allow the data architect to consolidate and deduplicate the data from two legacy systems before importing it into Salesforce using external IDs as unique identifiers. Option A is incorrect because defining external IDs for an object, migrating second database to first database, and loading into Salesforce will not ensure that the data is clean and duplicate-free. Option B is incorrect because defining duplicate rules in Salesforce, and loading data into Salesforce from both databases will not prevent the duplicate data from being imported into Salesforce. Option D is incorrect because defining external IDs for an object, inserting data from one database, and using upsert for a second database will not handle the duplicate data from both databases.

According to the exam guide, one of the objectives is to "describe the use cases and considerations for deferring sharing calculations"1. This implies that option A is the correct way to load large amounts of data into Salesforce without affecting performance and data integrity. Deferring sharing calculations allows the data to be loaded first and then the sharing rules to be applied later2. Option B is not correct because workflows are not recommended for calculating summary values, as they can cause performance issues and data skew3. Option C is not correct because triggers are also not recommended for calculating summary values, as they can cause governor limit errors and data inconsistency. Option D is not correct because external IDs are used to link records from different systems, not to improve data loading performance.

According to the Salesforce documentation3, data quality is the measure of how well the data in Salesforce meets the expectations and requirements of the users and stakeholders. Data quality can be affected by various factors, such as data entry errors, data duplication, data inconsistency, data incompleteness, data timeliness, etc. To address the issues with data quality that affect the reliability of executive dashboards, a data architect should recommend:

• Building a sales data warehouse with purpose-built data marts for dashboards and senior management reporting (option B). This means creating a separate database or system that stores and organizes sales data from Salesforce and other sources for analytical purposes. A data warehouse can provide a single source of truth for sales data and enable faster and more accurate reporting and analysis. A data mart is a subset of a data warehouse that focuses on a specific subject or business area, such as sales performance, customer segmentation, product profitability, etc. A data mart can provide tailored and relevant data for different users or groups based on their needs and interests.
• Exploring third-party data providers to enrich and augment information entered in Salesforce (option C). This means using external services or tools that can validate, correct, update, and enhance the data that is entered or imported into Salesforce. This can help improve data quality and accuracy, and reduce data duplication and incompleteness.
• Leveraging Salesforce features, such as validation rules, to avoid incomplete and incorrect records (option D). This means using features that allow defining rules and criteria to validate the data that is entered or updated by the users or integrations. This can help prevent invalid or incorrect data from being saved, and trigger actions or alerts to correct or improve the data.

Periodically exporting data to cleanse data and import them back into Salesforce for executive reports (option A) is not a good solution, as it can be time-consuming, error-prone, and inefficient. It may also cause data inconsistency and synchronization issues between Salesforce and other systems. Designing and implementing data-quality dashboard to monitor and act on records that are incomplete or incorrect (option E) is also not a good solution, as it can be complex, costly, and difficult to maintain. It may also not address the root causes of data quality issues or prevent them from occurring in the first place.

Enabling granular locking allows concurrent sharing rule calculations and group membership updates to run without locking each other1. This can help resolve the group membership locking issues that UC is experiencing.