Summer Special 60% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: bestdeal

Pass Genesys GCP-GC-ADM Exam dumps - GCP-GC

Exam Code: GCP-GC-ADM
Exam Name: Genesys Cloud Certified Professional - Contact Center Administration
Last Update: Apr 19, 2025
60 Questions Answers with Explanation Detail
Testing Engine (only)
Format: Testing Engine
$124.99
$50
PDF + Testing Engine
Format: PDF + Testing Engine
$164.99
$66
PDF (only)
Format: PDF
$104.99
$42

Genesys GCP-GC-ADM Last Week Results!

918

Candidates Passed
Genesys GCP-GC-ADM

87%

Average Score In Real
Exam At Testing Centre

89%

Questions came word by
word from this dump

Genesys GCP-GC-ADM Exam Dumps FAQs

  • Configuration and Deployment: This domain covers the setup of Genesys Cloud environments, including configuring users, groups, roles, and permissions. It also involves setting up queues, interaction routing, and understanding telephony and integrations.
  • User Administration: Assessing knowledge on managing user profiles, access control, and authentication methods. It ensures that candidates can handle the day-to-day administration of user accounts.
  • Alerts and Notifications: This area focuses on setting up system alerts and notifications to monitor system health and performance effectively.
  • Billing and Licensing: Understanding billing practices, licensing models, and how to manage them within the Genesys Cloud platform is covered under this domain.
  • Reporting: Candidates are tested on their ability to generate reports, understand metrics within those reports, and use data to make informed decisions regarding contact center operations.

These domains collectively ensure that a certified professional can effectively administer a Genesys Cloud-based contact center environment.

GCP-GC-ADM Exam Candidate Profile

  • Experience Level: Professionals with experience in contact center operations, system administration, or technical support roles.
  • Career Goals: Individuals aiming to specialize in Genesys Cloud administration or seeking career advancement in contact center management.
  • Job Roles: System administrators, contact center managers, IT support staff, and technical consultants within the customer experience industry.
  • Industry Segments: Customer service, telecommunications, banking, insurance, healthcare, and any sector utilizing cloud-based contact centers.
  • Required Knowledge & Skills: A solid understanding of Genesys Cloud architecture, configuration, workflow design, and basic troubleshooting techniques.
  • Certification Benefits: Validates expertise in Genesys Cloud solutions; enhances credibility and marketability for career progression within the field.
  • Exam Format: Multiple-choice and multiple-response questions
  • Number of Questions: 65 questions
  • Duration: 90 minutes (1.5 hours)
  • Candidates should have practical experience with the Genesys Cloud platform, typically obtained by working in a contact center environment.
  • No formal educational qualifications are required to take the exam.
  • While not mandatory, it is recommended that candidates complete the Genesys Cloud Certified Professional training and have at least six months of experience administering a Genesys Cloud contact center.

If you do not pass the Genesys GCP-GC-ADM exam on your first attempt, you must wait at least 7 days before retaking it. This waiting period applies to each subsequent retake as well. There is no limit on the number of times you can retake the exam, but each attempt requires payment of the examination fee. Keep in mind that frequent and repeated attempts are discouraged without additional study and preparation.

  • First retake: Wait 7 days after the initial attempt.
  • Subsequent retakes: Wait 7 days after each previous try.
  • Examination fee: Payable for each attempt.

The GCP-GC-ADM Genesys Cloud Certified Professional - Contact Center Administration certification is valid for two years after passing the exam. To maintain the certification, you must:

  1. Complete a prescribed amount of Continuing Education (CE) credits.
  2. Or retake and pass the current version of the certification exam before the expiration date.

It's important to check with Genesys for any updates or changes to their renewal policies.

For those preparing for the Genesys GCP-GC-ADM certification, Examstrack.com offers a comprehensive set of study materials that are tailored to help you succeed. Below are the recommended resources from their platform:

  • Examstrack Study Guides: These guides provide in-depth coverage of the exam topics and are designed to enhance your understanding of the Genesys Cloud Certified Professional - Contact Center Administration domain.
  • Examstrack GCP-GC-ADM Practice Question Banks: With these practice questions, you can test your knowledge and get familiar with the exam format, helping to boost your confidence before taking the actual test.
  • PDF Resources: The convenience of PDFs allows you to study on-the-go and ensures that you have access to the material at any time.
  • Testing Engine: This interactive tool simulates the real exam environment, allowing for effective practice under exam conditions.

The combination of Examstrack's PDFs and Testing Engine makes for a powerful study aid that enhances retention and provides practical experience with exam-style questions. Investing in these resources from Examstrack.com can greatly facilitate your preparation for achieving Genesys GCP-GC-ADM certification.

The recommended study time for the GCP-GC-ADM exam varies based on individual experience and familiarity with Genesys Cloud solutions. Typically, individuals may need:

  • 20-30 hours if they have extensive practical experience with contact center administration.
  • 40-60 hours for those with some prior knowledge but less hands-on experience.
  • Over 60 hours if they are new to the platform and need to understand fundamental concepts thoroughly.

It's crucial to assess your own background and adjust your study plan accordingly. Consider factors like your grasp of the material, learning speed, and how deeply you wish to understand the topics. Quality study time over quantity ensures better preparation, so focus on understanding rather than just memorizing information.

  • Structured Learning: The material is organized to provide clear learning objectives, ensuring a focused study approach.
  • Efficient Preparation: Well-organized multiple-choice questions and answers facilitate quick learning and retention of concepts.
  • Time Management: The format helps candidates manage their study time effectively, covering all necessary topics systematically.
  • Demonstrated Success: The promise of success in certification exams builds confidence and provides a reliable study source.
  • Accessibility: Free demos offer a preview of the exam format and content, helping users make informed decisions before purchasing.

Enroll in Genesys GCP-GC-ADM Course

Steps to Enroll in Genesys GCP-GC-ADM Exam Course:

  1. Navigate to the Examstrack.com website.
  2. Search for the "Genesys GCP-GC-ADM Genesys Cloud Certified Professional - Contact Center Administration" exam course.
  3. Once you find the course, review the available materials such as Dumps Questions Answers, PDF, and Testing Engine.
  4. Select your desired package by clicking on "Add to cart" for either Testing Engine (only), PDF (only), or PDF + Testing Engine.
  5. Proceed by choosing your preferred payment method.
  6. Complete the checkout process to finalize your enrollment.

Contacting Examstrack.com Support

How to Contact Examstrack.com for Support

If you have any questions or encounter issues while using our services, we are here to help. Follow these steps to reach out to us for assistance:

We strive to provide timely and effective support. Whether you choose email or live chat, rest assured that we are committed to assisting you as quickly as possible.

  1. Email Support: You can send us an email at support@examstrack.com. Our support team is available to address your concerns and provide solutions. Please include a detailed description of your issue or question, along with any relevant information that could help us understand and resolve it more efficiently.
  2. Live Chat: For immediate assistance, use our live chat feature available on our website. To start a live chat session:
    1. Navigate to the bottom right corner of our website.
    2. Click on the chat icon to open the chat window.
    3. Type your message and press enter to initiate the conversation with one of our support representatives.

GCP-GC-ADM Ratings & Reviews

4
908 Ratings
384
264
147
74
39

Success Stories: Benefits of Passing the Genesys GCP-GC-ADM Exam

Saul
Jan 2, 2025
Thanks to examstrack.com, I sailed through GCP-GC-ADM certification. Their verified questions and answers are a game-changer. Success was assured!

Bundle Package

Advantage: All 10 Genesys Exams, One Package
$299.99

GCP-GC-ADM Overview

Aspect Details
Exam Title Genesys Cloud Certified Professional - Contact Center Administration (GCP-GC-ADM)
Exam Type Certification Exam
Number of Questions Varies - not officially specified by Genesys (typically around 50-100)
Exam Duration Varies - not officially specified by Genesys (typically 1-3 hours)
Passing Score Varies - not officially specified by Genesys, but typically around 70%
Delivery Method Online, proctored
Content Assessed Knowledge of Genesys Cloud administration tasks, user and security management, call routing, integrations, and reporting

GCP-GC-ADM Q&A's Detail

Exam Code:
GCP-GC-ADM
Certification Provider:
Total Questions:
60 Q&A's
Single Choice Questions:
43 Q&A's
Multiple Choice Questions:
17 Q&A's