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Free Exin SIAMF Practice Exam with Questions & Answers | Set: 2

Questions 11

In the SIAM structure that uses a leadsupplier as the service integrator, who has the contractual relationship with the external service providers?

Options:
A.

customer organization

B.

lead supplier

C.

prime vendor

D.

service integrator

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Questions 12

Which process ensures that service performance meets agreedrequirements?

Options:
A.

change management

B.

incident management

C.

project management

D.

service level management